We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Azul Beach Resort Sensatori Mexico

    Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          USD 532*USD 784*
          View Deal
          Traveller (7169)
          Pool & Beach (1370)
          Room & Suite (1322)
          Moon Palace Cancun
          21,190 reviews
          #22 of 175 hotels in Cancun
           
          Now Jade Riviera Cancun
          8,520 reviews
          #8 of 25 hotels in Puerto Morelos
           
          Paradisus Playa Del Carmen La Esmeralda
          6,903 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Dreams Riviera Cancun Resort & Spa
          5,896 reviews
          #10 of 25 hotels in Puerto Morelos
           
          Overview
          • Excellent66%
          • Very good21%
          • Average8%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “le chique” (1,234 reviews)
          “premium section” (535 reviews)
          “tapas” (846 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Rooftop Terrace
          Kids Club
          Butler Service
          Housekeeping
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
          Moon Palace Cancun
          21,190 reviews
          #22 of 175 hotels in Cancun
           
          Now Jade Riviera Cancun
          8,520 reviews
          #8 of 25 hotels in Puerto Morelos
           
          Paradisus Playa Del Carmen La Esmeralda
          6,903 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Dreams Riviera Cancun Resort & Spa
          5,896 reviews
          #10 of 25 hotels in Puerto Morelos
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from USD 532.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "d205ab9d49bd47db84d0a8453672e19e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1176806,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"d205ab9d49bd47db84d0a8453672e19e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":784,"lowestMetaPrice":532,"additionalPartner":false,"highestMetaPriceDisplay":784,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":784,"lowestMetaPrice":532,"highestMetaPriceDisplay":784,"hotelName":"Azul Beach Resort Sensatori Mexico","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQyMDVhYjlkNDliZDQ3ZGI4NGQwYTg0NTM2NzJlMTllIiwiQUlLIjoiMWNhMDgwYWUwMDNlNDU2M2JmY2U3ZjE3ZThkYzRmZjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "USD 532", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79695873":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (8,567)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for Azul Beach Resort Sensatori Mexico See the most recent reviews

          2,051 - 2,055 of 8,567 reviews

          Reviewed 2 August 2016

          First time to Mexico. The staff was wonderful in all regards eager and patient to teach us Spanish. Beautiful pools and beaches. All inclusive was a bit costly because we don't drink alcohol. the food was 8 on scale of 10. definitely plan to go...More

          Review collected in partnership with this hotel
          1  Thank 544kennethg
          Response from KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori MexicoResponded 7 August 2016

          Dear 544kennethg: I am really happy to see that you enjoyed. We would like to thank you for your review, which will undoubtedly help our future guests when choosing their next destination in the Caribbean. Looking forward to welcoming you back pretty soon. Best Regards...More

          Reviewed 2 August 2016

          To start I would like to say we are a young couple in our early-mid twenties from Canada, Ontario this was our second time in Mexico and our fifth Caribbean trip so we have experienced different resorts, this was our first time at a Karisma...More

          4  Thank Karly C
          Response from KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori MexicoResponded 7 August 2016

          Dear Karly C: Thank you so much for your feedback on our hotel. Let me express my gratitude for taking the time to write about your stay at Azul Sensatori México by Karisma. Our customers’ opinions and suggestions are really crucial in the process of...More

          Reviewed 1 August 2016

          Loads to recommend in this hotel but particularly worth mentioning the guys in the Mexican restaurant - The Zocala. Izmael, Javier, Gerodo, Braulio and Noe (the magician) couldn't be more helpful and are great fun. The beach BBQ is not to be missed, if you...More

          2  Thank karenphys
          Response from KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori MexicoResponded 7 August 2016

          Dear karenphys: Thank you for sharing your experiences. It will be a pleasure to extend your compliments to our staff, We are sure it will be a really nice way to encourage them to keep on being themselves. We are looking forward to welcome you...More

          Reviewed 1 August 2016

          As marketed as a Thomson Sensatori Resort I had high expectations of this hotel as had heard amazing reports from other Sensatori resorts around the world. Firstly the dreamliner plane you travel in although feels more spacious than other planes, the entertainment package is out...More

          9  Thank sjenn41
          Response from KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori MexicoResponded 4 August 2016

          Dear sjenn41 THANK YOU for choosing us and sharing us your experiences at Azul Sensatori Mexico, all your comments are very welcome. We want to apologize if you encountered any dissatisfaction due to other guests, we always try to protect the privacy of all our...More

          Reviewed 1 August 2016 via mobile

          We stayed here for a few nights whilst in Mexico. Nice hotel lovely food and staff are friendly. Adults pool was very busy and if you wanted a bali bed then you had to get up very early to reserve one! Our room was lovely...More

          1  Thank mel l
          Response from KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori MexicoResponded 4 August 2016

          Dear mel l: Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star...More

          Moon Palace Cancun
          21,190 reviews
          #22 of 175 hotels in Cancun
           
          Now Jade Riviera Cancun
          8,520 reviews
          #8 of 25 hotels in Puerto Morelos
           
          Paradisus Playa Del Carmen La Esmeralda
          6,903 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Dreams Riviera Cancun Resort & Spa
          5,896 reviews
          #10 of 25 hotels in Puerto Morelos
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Laundry Service
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Hot Tub
          • Tennis Court
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 249 - USD 1,225 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Puerto Morelos
          • #4 Romantic Hotel in Puerto Morelos
          • #7 Luxury Hotel in Puerto Morelos
          • #7 Spa Hotel in Puerto Morelos
          • #7 On the Beach Hotel in Puerto Morelos
          • #7 Top resorts Hotel in Puerto Morelos
          • #9 Business Hotel in Puerto Morelos
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 435
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, TripOnline SA, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Azul Beach Resort Sensatori Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Morelos
          • Also Known As
          • Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos ,
          • Azul Sensatori By Karisma Hotel ,
          • Azul Beach Resort Sensatori Mexico Riviera Maya - Puerto Morelos
          Add Photo Photos
          Traveller (7169)
          Pool & Beach (1370)
          Room & Suite (1322)
          Dining (683)
          Hotel & Grounds (4025)
          Family and Play Areas (96)
          Bathroom (77)
          Business Centre & Event Rooms (28)
          Nearby
          Secrets Silversands Riviera Cancun
          10,296 reviews
          .27 km away
           
          Azul Beach Resort Riviera Maya
          3,190 reviews
          1.34 km away
           
          Ocean Coral & Turquesa
          11,240 reviews
          1.62 km away
           
          Breathless Riviera Cancun Resort & Spa
          1,305 reviews
          .80 km away
           
          Nearby Restaurants
          My Paradise
          146 reviews
          5.08 km away
          I Wanna Pizza
          236 reviews
          5.40 km away
          Salciccium Food Truck Village
          101 reviews
          5.42 km away
          Dona Sonia
          26 reviews
          4.93 km away
          Nearby Attractions
          Croco Cun Zoo
          1,484 reviews
          3.61 km away
          Akabal Spa
          10 reviews
          5.26 km away
          Galeria Arte Zissimo arte contemporano
          6 reviews
          4.72 km away
          Wet Set Diving Adventures
          714 reviews
          5.28 km away
          Questions & AnswersAsk a question
          Mairh14
          Hi, I'll be travelling with a toddler. Are there baby friendly plates and cutlery available at restaurants or should we bring some with us? Thanks!
          23 June 2017|
          Answer Show all 2 answers
          Response from Davedrys | Reviewed this property |
          No issue with this at all, the hotel caters for this and you will be completely satisfied, leave your cutlery at home and enjoy your amazing holiday😎
          0
          Votes
          Sean_Burgess
          What is the difference between the adult and premium pools? And what is the situation with sunbeds? Do you reserve sunbeds in the premium section? Many thanks
          23 June 2017|
          Answer Show all 3 answers
          Response from missmason84 | Reviewed this property |
          Hi, there are 4 or 5 pools....we where in the adults only. The others did allow children in. I do r think there are pools specific to the Premium package, or not that we picked up on. With regards to sunbeds, we did notice... More
          0
          Votes
          paulessex
          This is aimed at the hotel. After reading reviews on your hotel, do you not feel you should invest in additional sunbeds? My family and I will be staying next month, & I don't relish us having to sit on our backsides by the pool.
          23 June 2017|
          Answer Show all 3 answers
          Response from marypaulined | Reviewed this property |
          There are plenty of sunbeds and cabanas. I didn't see anyone needing to lay on the ground... I think adding more would just make the resort look needlessly cluttered.
          1
          Vote
          Room Tips
          "Adult pool area not enough sunbeds"
          Read review
          "We had second floor adjoining rooms in the premium section. Rooms were very clean and had Jacuzzi tubs..."
          Read review
          "Block 2 was a pretty good location for us in the adults only area."
          Read review
          "A room on the 4th floor will give the best views."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing