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Azul Beach Resort Sensatori Mexico

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Azul Beach Resort Sensatori Mexico
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7,865 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort Sensatori Mexico
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Showing 7,376: English reviews
Crossville, Tennessee
Reviewed yesterday NEW

We decided to take our kids to Mexico for Spring Break. The staff was outstanding! Jose Luis at Spoons Restaurant was amazing and kept everyone entertained with his tricks. Angel, at Spoons was also amazing as he went above and beyond and we left with his friendship forever. The entertainment staff consisting of Jeremy, Perla, Alex, Angel and Gaby made...

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Helpful?
Thank kajay5605
Saskatoon, Canada
Reviewed yesterday NEW

I can't say enough good things about this resort! I would highly recommend this place, we had a blast. Bettyna at the adults only section was sooooo much fun!! Great service and a real blast. Angel at the Mexican restaurant bar was the best too! Always knew exactly what we wanted. Highly recommend this resort to anyone. It's very family...

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Thank Kim H
Reviewed yesterday NEW

Having not experienced an all inclusive before, I have nothing to compare this to. However, my preconceptions of this type of holiday have changed and I would definitely stay in another Sensatori resort. We booked this holiday via Thomson two weeks before flying out and everything from the transfers, the rooms and trips ran very smoothly. The hotel itself is...

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Thank CRH21
Wilkes-Barre, Pennsylvania
Reviewed yesterday NEW

The people who work there were awesome! Marina from housekeeping -JoseLuis dining-Angel-Perila-Jeremy from activities or entertainment and of course Nora from the pool bar we're outstanding courteous friendly and helpful. wonderful people!! The resort is beautiful, plenty of activities available.

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Thank BJ S
Norfolk, United Kingdom
Reviewed yesterday NEW

Returned last week from our 4th visit at this hotel and we had a great time like our previous visit. We visited all restaurants and had lovely food in all of them, the introduction of a buzzer system when the restaurants are busy is a bonus, if your table is not ready go and sit at the bar till it’s...

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Thank RiAins
Montreal
Reviewed yesterday NEW

Nice Hotel , very good food , plenty of room for everybody , the BBQ at the beach is fantastic , staff is top of the line , very professional ; The room is OK but it needs a bit of renovation , this said overall it is comfortable.

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Thank Jajomedajo
London, United Kingdom
Reviewed yesterday NEW

Lovely hotel with plenty of space lovely swim up pools, restaurants are really good with plenty of variety and plenty to drink. The staff are excellent especially Alma and Bettyna. If you just want to relax it is ideal the only negative thing we found was we were to far away from restaurants and bars you could not go for...

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1Thank Josephine S
Reviewed yesterday NEW

I have just returned from an amazing week at the Azul Sensatori. My husband and I travelled from London with Thomson and would highly recommend this service. The flight food could be improved but then I never expect great things from on-board food. The hotel itself is immaculately kept with both the grounds and the rooms to a high standard....

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1Thank AideenMcGarry
Neath, United Kingdom
Reviewed yesterday NEW

Very noisy from 530 am. Staff trolleys up and down the corridor outside. 2 weddings right outside. Very loud. I expected tranquility and this was not what we expected. In order to get a sunbed on the beach or by the quiet pool we had to get up before 6 to reserve a bed. Despite this we were unable to...

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Thank suesimonson
Coleraine, United Kingdom
Reviewed 2 days ago NEW

Still here having wonderful time . If you want to relax at the end of the day go to Waves Bar and there you will meet Patricia. She is a star , always laughing , remembers you from the previous day and very professional in her duties . Thanks Patricia for a wonderful time. Restaurants are excellent especially the Caribbean....

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Thank bushmills935
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear bushmills935, Thank you for your feedback, sharing the experiences of your recent stay. It was a pleasure to host your holiday. I am very proud to know that our staff made your stay so pleasant, it is very pleasant to receive comments like yours, I assure you that I will let they know your thanks to each one of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $477 - $1,149 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya - Puerto Morelos
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
1,356 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was excellent! Bed was comfortable. Very clean. Only negative was shower & floors very slippery when wet”
 of 5 bubbles H1936QYjudiths, 29 Mar 2017 | Read review
“Anywhere you will be happy. All rooms are the same.”
 of 5 bubbles msjones2015, 29 Mar 2017 | Read review
“Members area is more desirable.”
 of 5 bubbles O9654CAmikeg, 28 Mar 2017 | Read review
“Adult section is quieter and very relaxing.”
 of 5 bubbles greenhill40, 28 Mar 2017 | Read review
“Ground floor as the pool is right there outside your room back door”
 of 5 bubbles Jaygatesby, 28 Mar 2017 | Read review
5 of 5