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Secrets Silversands Riviera Cancun

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9,596 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Silversands Riviera Cancun
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Showing 8,815: English reviews
Ephrata, Pennsylvania
Reviewed 9 June 2015

everything went great even the weather. Staff were all very pleasant and went out of their way to make you feel welcome. Sexy Stefy, Anna, Victoria, Marco, Juan, Allehandra, were so friendly and helpful they are worth noting by name. The food was great, a little fancy for my taste but each restaurant had something I liked,since I am a...

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1Thank Nicholas B
Brampton, Ontario
Reviewed 9 June 2015

Went here for our honeymoon and I must say it was better then expected. Beach was ok but everything else was perfect. Food was great and the service was excellent! They defenlty aim to please there and always called us my our new married name which was fun to hear! Loved our room and the decorations they did. Also because...

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4Thank jennifer_daluz
Kershaw, South Carolina
Reviewed 9 June 2015

Wow. What can I say? This place was spectacular. The resort was SO CLEAN. Honestly after we had already paid I started reading reviews and got worried about our decision to come here, now I have no idea what those negative reviews were talking about. The rooms were spectacular as well, the maid service was on point , they went...

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4Thank sarahphillis
Reviewed 9 June 2015 via mobile

Just arrived home after a 2 week stay at Secret Silversands. I will start off with the good points: -Champagne and hot towel on arrival -The staff were all very nice and helpful across all areas. -Our room was lovely and spacious. -Buffet breakfast was very well done and also the lunch buffet had a good selection including a chocolate...

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5Thank Gareth J
West Chester, Ohio
Reviewed 8 June 2015

The campus was exquisite, the food was great and our drinks were always full. Our morning servers were Victor and Ranon, both were absolutely outstanding. The entertainment crew featuring Miguel, Gibron and Juan made my family's stay a true delight. We were ready to adopt Miguel and bring him back to Ohio. Miguel and Gibron truly went out of their...

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1Thank kerryd456
London, United Kingdom
Reviewed 7 June 2015 via mobile

Hotel, food and services are good, although not near the standard of Moon Palace which we visited last year and was almost double the price BUT all in all a better holiday was had mainly due to the animation team. They were unbelievable in making you feel like you had made real friends for life rather than just another couple...

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3Thank Mike S
Laurel Springs, New Jersey
Reviewed 7 June 2015

Just arrived home after 8 great days at this resort. We have gone to vacation in Mexico each year for our anniversary for the last 22 years at all inclusive resorts (Adults only) and must say that Secrets-Silversands ranks as one of the best! The service and staff are excellent! We go to AI because of the no tipping policy...

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2Thank Alan D
Charlottesville, Va
Reviewed 7 June 2015 via mobile

I surprised my wife with a quick trip to Secrets Silversands, it was a 4 day trip and I am so glad that I did, this resort is amazing, the staff is so friendly and eager to help, the grounds are beautiful and the pools! Ah the pools they are amazing! Can't say the same about the beach but with...

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4Thank André X
A TripAdvisor Member
1 review
6 helpful votes
Reviewed 7 June 2015

Everything was excellent and beautiful! The staff was very friendly. They always asked if we needed anything. I wish they had American cheese.. Lol.. The food was great. My husband took me a romantic dinner and the FOOD and the being on the water in the Gazebo was AMAZING!! 😀😀😁😁😘😘😍😍😁😁😀😀😀

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6Thank A TripAdvisor Member
Pennsylvania
Reviewed 7 June 2015

We just returned from our second stay at Secrets Silversands. Just like last year, the service and staff are great. They make you feel like you are special and want to do anything possible to make your stay memorable......I requested a room in the same building as last year and they granted it. Waiters/waitresses were always checking to make sure...

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3Thank arubagal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $459 - $1,474 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#1 Business Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,089 questions
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5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room in the 4th building”
 of 5 bubbles gaanpele, 15 Jan 2017 | Read review
“For the best view, get the rooftop jacuzzi!”
 of 5 bubbles 805katrinak, 14 Jan 2017 | Read review
“If you choose an ocean view room, ask to see it first. We were told we had an ocean view and it was more a partial ocean partial pool.”
 of 5 bubbles guyersj, 14 Jan 2017 | Read review
“Would book ocean-view swim-up room”
 of 5 bubbles H716IIangelam, 13 Jan 2017 | Read review
“Jr. Suite with Oceanview was very well appointed.”
 of 5 bubbles KathyfromIlinois, 6 Jan 2017 | Read review
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