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    Secrets Silversands Riviera Cancun

    Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
    011 52 81 5350 0472
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    24/12/2017 25/12/2017
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     61 people are viewing this hotel
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    USD 712*
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    Traveller (10849)
    Pool & Beach (2433)
    Room & Suite (1922)
    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “ratatouille” (358 reviews)
    “veranda bar” (335 reviews)
    “main pool” (1,215 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
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    Rooms
    24 Dec.25 Dec.
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (11,045)
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    11 - 15 of 10,118 reviews

    Reviewed 3 days ago

    We would recommend this hotel for the service, food and overall entertainment. A special thank you to every member of the bar and restaurant staff and to Crazy Mayra, Anna, Dylan, Gibran and Miguel from the entertainment staff. Happy Holidays!More

    Thank pukkapies
    Response from Anahi A, Director de Relaciones Públicas at Secrets Silversands Riviera CancunResponded yesterday

    Happy Holidays Dear pukkapies! It is a pleasure to read such a detailed overview of your visit to Secrets Silversands Riviera Cancun. We appreciate the time you invested in writing this review. Our guests' evaluations are fundamental to us, as they help us constantly monitor...More

    Reviewed 4 days ago via mobile

    My husband and I spent 5 nights here and we really enjoyed our stay! The staff are amazing! We are beach people and the beach was beautiful with great servers! We booked a swim out and we're in building 4. Only issue we had with...More

    2  Thank Vicki L
    Response from Anahi A, Director de Relaciones Públicas at Secrets Silversands Riviera CancunResponded yesterday

    Dear Vicki L, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Silversands Riviera Cancun. We are overjoyed to read that you’ve enjoyed your stay, especially beach, the food and the drinks. We sincerely look...More

    Reviewed 4 days ago via mobile

    The trip was nice and the staff was friendly. The hotel needs updating and cleaning. The lobby restrooms need attention. The bartenders and beach service was excellent. Beach area is clean. No night life, so highly recommend booking a taxi to breathless. The entertainment was...More

    3  Thank DeSantiago S
    Response from Anahi A, Director de Relaciones Públicas at Secrets Silversands Riviera CancunResponded 2 days ago

    Dear DeSantiago S, Thank you for addressing your kind comments and suggestions to our attention, the time assigned to express your impressions is highly valued by our management. Although we are very grateful for the great opportunity you gave us to celebrate your Birthday and...More

    Reviewed 4 days ago

    We just returned from Secrets Silversands and had a beautiful week with my sister and her husband! We want to send special thanks to Jerica, our concierge, for our amazing upgrades, you truly are a gem! Also special thanks to Anna banana, crazy Mayra, Dylan,...More

    2  Thank jules50
    Response from Anahi A, Director de Relaciones Públicas at Secrets Silversands Riviera CancunResponded yesterday

    Dear jules50, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Silversands. We are overjoyed to read that you’ve enjoyed your stay. Please be confident that we’ve shared your kind comments with our team as...More

    Reviewed 4 days ago

    So wife and I booked the Preferred Master Suite. It started with arriving December 2nd, 2017 and we received a cold towel and glass of champagne and escorted to the preferred lounge for check in (very much like all Secret resorts). Check in was fast...More

    5  Thank GMS4771
    Response from Anahi A, Director de Relaciones Públicas at Secrets Silversands Riviera CancunResponded yesterday

    Dear GMS4771, It is a pleasure to read through such a detailed overview of your visit to Secrets Silversands Riviera Cancun. We sincerely appreciate the time invested on writing this review. We will share your comments with team as we are certain that they will...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 296 - USD 809 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Puerto Morelos
    • #1 Romantic Hotel in Puerto Morelos
    • #5 Luxury Hotel in Puerto Morelos
    • #5 Top resorts Hotel in Puerto Morelos
    • #5 On the Beach Hotel in Puerto Morelos
    • #5 Spa Hotel in Puerto Morelos
    • #6 Green Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 441
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Secrets Silversands Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Secrets Silversands Riviera Cancun Hotel Puerto Morelos ,
    • Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveller (10849)
    Pool & Beach (2433)
    Room & Suite (1922)
    Dining (1202)
    Hotel & Grounds (5719)
    Bathroom (162)
    Family and Play Areas (56)
    Business Centre & Event Rooms (33)
    Nearby
    Nearby HotelsSee all 28 hotels in Puerto Morelos
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    Ask a question
    Questions & Answers
    Long D
    12 December 2017|
    AnswerShow all 3 answers
    Response from DeSantiago S | Reviewed this property |
    If you go with apple vacations they have their own shuttles. But you can get a transfer to your hotel with other people for $40 on a shuttle
    0
    Votes
    adelephillips
    11 December 2017|
    AnswerShow all 3 answers
    Response from mattman514 | Reviewed this property |
    There is a room called “medical services” it supports 2 full time doctors who see patients in the resort 24/7. We know 1st hand as my wife got a UTI while on our trip
    1
    Vote
    adelephillips
    11 December 2017|
    AnswerShow all 2 answers
    Response from curlingfool | Reviewed this property |
    No pharmacy.
    0
    Votes
    Room Tips
    "If the temperature is too cold in the room shut off the fan, and open the slider, you can hear the wind in..."
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    "Beware of buildings 4 and 5 by sewage building"
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    "Building 4 swim up room was great."
    Read review
    "Stay out of building 5 & 6"
    Read review
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