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Secrets Silversands Riviera Cancun

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Secrets Silversands Riviera Cancun
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9,921 Reviews from our TripAdvisor Community

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Mercer, Pennsylvania
Reviewed yesterday NEW

Returned for a short visit with an old friend. Welcomed by Willians and escorted to my room. Was a great help with my bags as I was traveling alone. As always, the staff was very attentive. I was very happy to see many of my "family" while at the resort. Time to leave came all too soon. Again Willians was...

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Thank Suite3427
Reviewed yesterday NEWvia mobile

So relaxed, great service, great food, good entertainment. Only issue with room which was really spacious and pretty was the musty smell when you first entered also they should have a better TV and media selection for the rating they've got. However two large double beds a double jacuzzi bath and large walk in shower all with rooms service and...

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1Thank Jo H
Los Angeles, California
Reviewed 2 days ago NEWvia mobile

This is probably our 15th visit to this resort. We were married here in 2011 and return not only because of sentimental reasons but they consistently go above and beyond to take care of us. There are so many great things about this property which is located a 20 minute ride from the Cancun airport. Upon check in we were...

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3Thank bdahl
St-Colomban
Reviewed 2 days ago NEW

If you are looking for quiet spots around the pools or in the restaurants, they are getting harder to find. Our suggestion to the management is the following : Why don't you have designated areas for guests who want silence, peace and quiet. Also, it would be greatly appreciated if the management was asking ALL guests to follow the dress...

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1Thank Lyne D
Reviewed 2 days ago NEWvia mobile

A wonderful stay. Staff was awesome especially Myra, Anna, Carlos and Alex from the entertainment department. Food was excellent. No long waits for the restaurants. Breakfast and lunch at the World Cafe was amazing , especially being greeted by Madonna. They always remember your name ! Bartenders were the best also. Very happy employees. Activities and the night entertainment was...

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Thank zumbaon
Vancouver, Canada
Reviewed 3 days ago NEW

The staff really take care of you here and make sure you have what you need to make your vacation relaxing and wonderful. I loved that the biggest decision of the day was deciding where and when to eat or what drink to try next. My bf and I went for a week in January and spent most of the...

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3Thank vancouver_gurl
Reviewed 3 days ago NEWvia mobile

What a wonderful time. Moreno is so much fun, Mario is a great bartender and Karen and Leonard are terrific waitstaff. The restaurants range from sublime (the French Bordeaux) to okay (the Italian) . Buffet is surprisingly good. Activities run a little short but lots of variety. Accommodations are a smidge dated but concept is airy and nice. Overall a...

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Helpful?
Thank Kat G
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Kat G, Thank you for choosing Secrets Silversands Riviera Cancun. For us was a pleasure to host you. We are happy to read that you had a wonderful time at the resort thanks to the kind service from our staff members and that you also enjoyed the food from our restaurants. Hope you visit us again in near future....

New York City, New York
Reviewed 3 days ago NEW

PROS: The staff was excellent. Friendly, helpful. Pool staff amazing. Never waited for a drink. Drinks were very good and packed a punch. Mojitos, margaritas, frozen drinks. All great. Plenty of places to lay in the sun or shade. Food and snacks nearby. Bathrooms immaculate. Swim up bar in the pool. Nice. The entertainment staff at pool was so much...

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Thank kbarrett716
Leamington Spa, United Kingdom
Reviewed 3 days ago NEWvia mobile

I should start by saying we aren't lovers of all-inclusive. Our last experience was over 15 years ago and we cruised once about 20 years ago. We booked this holiday because we needed sunshine at short notice and we knew the Caribbean should deliver at least that. The holiday, booked through Trailfinders certainly offered value for money and met the...

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Thank WingcoNick
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear WingcoNick, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have...

Bloomfield
Reviewed 4 days ago NEW

Upon arrival at the Cancun airport, we got entangled with a man selling memberships in the Secrets Preferred Club. He told us that if we attended a 90 minute presentation, we would get a free massage at the resort's spa and a free "romantic dinner on the beach." So we forked over the $20 required to seal this deal and...

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2Thank Macario C
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Macario C, Thank you for staying at Secrets Silversands Riviera Cancun. For us was a pleasure to host you. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look forward to have the opportunity of hosting you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $377 - $849 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,203 questions
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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We upgraded to an ocean view room, and enjoyed it very much.”
 of 5 bubbles Macari0C, 23 Mar 2017 | Read review
“We loved the ocean view with ground floor walkout to the pool. Super convenient!”
 of 5 bubbles fieldhockey902, 23 Mar 2017 | Read review
“preferred junior suite swim up room in front of infinity pool is awesome”
  • room with a view
 of 5 bubbles 373lisam, 22 Mar 2017 | Read review
“preferred club, ocean view is recommended”
 of 5 bubbles gary0uel, 20 Mar 2017 | Read review
“Go for a smaller room in order to book this resort! You don't need a huge room to be happy here!”
 of 5 bubbles 590hannahr, 20 Mar 2017 | Read review
5 of 5