Cassia Phuket
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Cassia Phuket

64-64/1 Moo 4, Srisoonthorn Road Cassia Residences, Bang Tao Beach, Choeng Thale, Phuket 83110 Thailand
Traveller (2554)
Panorama of the One Bedroom Loft at the Cassia Phuket
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Cassia Phuket
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About

4.5
#1 of 15 hotels in Bang Tao Beach
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Cassia Phuket’s an all-suite hotel by Banyan Group and defiantly more than the sum of its parts! Cassia Phuket is the first and only pet friendly hotel with full in-room pet amenities on the island. We’ve got one or two-bedrooms, each with a zingy, super-chill living space and gorgeous functional kitchen and super cool loft spaces, not to mention some of the best water and sunset views on the island! From brekkie, to housekeeping and laundry to daily activities – pick what you like and stich together your ideal holiday! We celebrate all travelers, from soloists to small families with teens to tightknit pals. Available for short term and long term holiday!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Kids stay free
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Outdoor pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Entertainment staff
Evening entertainment
Patio
Water park offsite
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Spa
24-hour security
BBQ facilities
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Air purifier
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Russian, Chinese, Filipino and 2 more
Hotel links
Special Price:20% off plus 1,000.- hotel credits

Location

64-64/1 Moo 4, Srisoonthorn Road Cassia Residences, Bang Tao Beach, Choeng Thale, Phuket 83110 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Phuket Intl Airport
12.5 km
See all flights
Krabi Airport
76.3 km
See all flights
1,722Review58Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
Jennie wrote a review Feb 2024
Hotel's Favourite
5.0 of 5 bubbles
Staff demonstrate their ability to provide excellent service. They are friendly Give good advice and pay full attention to responding to customer needs Whether it’s helping with menu selections or recommending great dishes. They went out of their way to give me the best dining experience.

However, it wasn‘t just the good service that impressed me. The food on offer is also very delicious. and be impressed by the best food preparation and fast and professional service

I would like to thank the entire restaurant team for their excellent service and effort in providing the best service to customers. Such a good experience will remain a memorable one for me and I am eager to come back again in the future.

Thank you for making my dining experience so memorable!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Logan Daley, General Manager at Cassia Phuket
Responded 6 Feb 2024
Heyyy! Super cool to read the comments on your Cassia experience and to know we are incredible to you! Means a lot to us! Super cool to know our crew went above and beyond and happy to see they made a lasting memory! We look forward to see you dining happily again soon! Stay cool! Cassia - The Trend Setter, Logan
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Kari_B_80 wrote a review Oct 2022
Singapore, Singapore
5.0 of 5 bubbles
We had an awesome time at the Cassia, staying in a two bed loft with sea view. The room is gorgeous, loads of space for our family of five to comfortably stay in.

The pool area is ginormous, and catching the boat over the lake to go to the beach was easy and fun for the kids!

The food available for purchase or rook service was surprisingly good value for a hotel, and delicious too - we ended up buying quite a few meals there.

The room has a couple of really good design touches - the beds are high to allow storage for suitcases underneath, which is a great idea. The ensuite bathroom has a sensor light next to the toilet so you don’t have to switch the lights on in the middle of the night.
And the kitchen has been designed so that a cabinet can be unlocked and accessed from outside the room, which allows the staff to deliver room service or fresh water, and empty the bins without them needing to come into the room. It’s a very clever touch!

Would highly recommend, and will definitely stay there again :-)
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ladydreamisreal wrote a review Aug 2020
Ban Du, Thailand
4.0 of 5 bubbles
Was there for a short visit before heading off to Koh Yao Yai. Booked via Travel Together with a 40% discount and had if not wrong was a Studio condominium type with private bedroom and seperate living room, kitchen and the upstairs chilling area. The room was great, the bed was nice, the seaview room is what i need for my vacation, over looking the pool, the lake and the sea. The room was quiet unless at night when you sit at the living room you will hear people walking on the hallway. Breakfast was too little and long for a wait because of Social distancing thing so the hotel has to do set menu and it doesn't work well if you have more than 20 guests at a time. The portion is too little but tasted good, I had boiled rice with pork, too oily though. The hotel provides free bicycles to use but unfortunately only one is working others are out off order, lacked of maintenance. Check in and check out was fast and great. Staffs were very friendly and informative.
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Date of stay: August 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: stay in a higer floor to have a nice seaview
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Logan Daley, General Manager at Cassia Phuket
Responded 23 Aug 2020
Hey ladydreamisreal, Cheers for the comments on your Cassia experience! Super happy to know you enjoyed your one bedroom suite with our amazing views! Agreed, getting used to the new requirements around social distancing has been a challenge for hotels and guests, however we have taken all feedback on board and I am sure you will be happy on your next visit. We just added some new bikes also, so problem solved! Hope to see you next time you are looking a vacay. Be safe and Be cool with Cassia, Logan
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Peter H wrote a review Apr 2021
5.0 of 5 bubbles
We really enjoyed our stay in this hotel! The 2-bedroom apartment is perfect for a family of 3 with an older child. The design of the 60sqm room is ingenious, and the room comes with all kitchen facilities! The location is great: wonderful view over the Laguna, only a few minutes (or a boat ride) walk to the beach, or a few minutes with a free hotel bicycle to the centre of town. Staff is extremely friendly and helpful! Only(small) minus for us was the breakfast, which is mostly adapted to Asian taste and offers pretty much the same every day. Finally, the best part is the very affordable price! We will certainly come again!
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nexx wrote a review Nov 2020
5.0 of 5 bubbles
The hotel is located right in the most peaceful area of Bang tao beach. The room is spacious and the bed is super comfy.

This hotel offers in-room drinking water in refillable glass bottles.

We love this sustainable approach in the service industry that’s normally creating a lot of packaging waste.

We want to specially thank khun Dee Nee Receptionist that let us have a good time here at this property. Definitely will come back again :-)
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nryabukhina1 wrote a review Mar 2020
Moscow, Russia
5.0 of 5 bubbles
It was a bit dusty in the room, so that I had to clean the dust throughout the entire room before I could take out things from the suitcases.
Everything else was perfect: territory, facilities, staff, services. Even in the condition of coronavirus staff was performing so well, that I could not think where it could be better! Thank you for making us feel safe!
We already know that our next vacation outside our country we will go to Cassia Phuket. Thank you all for your love to what you are doing in Cassia!!!
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LiveLaughLoveYourWay, Hotel Manager at Cassia Phuket
Responded 2 Apr 2020
Hey nryabukhina1, So awesome to know your Cassia experience was perfect! Super sorry if the suite was dusty, my apologies for that. Glad you felt safe, and hope when life returns to normal we will see you again. Be cool with Cassia! Stay safe, Logan
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Karin Jongman wrote a review Nov 2020
Dhaka Division, Bangladesh
5.0 of 5 bubbles
I booked Cassia Phuket after a recommendation of a friend and it was a great experience. They have a fabulous promotion going because of their 5th birthday with a great number of interesting add-ons to choose from. I got upgraded to a nicer room and enjoyed that of course. The bed was extremely comfortable so I had a good night's rest. The staff were all very friendly. One of the pool cleaners (with a straw hat) went out of his way to get me a pool towel and the front office staff was very friendly. I will book again and hope that they keep their promotion going.

Cassia Phuket is located in the Laguna area, a 5 minutes drive from both Boat Avenue and the golf course, very well located for me.
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Date of stay: November 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soeva wrote a review Jan 2020
2.0 of 5 bubbles
We stayed in this hotel for 8 nights and we paid 220 euro per night.

Breakfast
The breakfast was horrible. The breakfast room/ buffet is to small for so many people. It is very noisy and the whole buffet looks grubby. They run out off cutlery, milk for coffee, etc.

The Room
The room ist quit nice. The wardrobe is to small for tow people. The cleaning services is every second day but you can arrange with that. We had a nice view to the beach.

The pool / beach
There is a shuttle boat to the beach. That is quit nice. The towel service is very bad. The only way to get a towel for the pool or the beach is to pick it up on a desk next to the reception. May they should think about a towel station on the beach as well.
There are so many children in the hotel. If you are just a couple or on your own it would be nice to have an area which is just for adults.
There is no service for drinks or food on the pool.

The Staff
The staff speaks not that good English, so the most of the time they not understand what you want. They are not very helpful.

Over all you expect much much more for the price you pay.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LiveLaughLoveYourWay, Hotel Manager at Cassia Phuket
Responded 8 Mar 2020
Hey Soeva2020, Cheers for the comments on yoru Cassia experience! Happy to inform we have overhauled our breakfast offerings and added pool side Eat and Drink offerings! Towels we can't provide at the beach being a public space, however picking up form the hotel allows us to ensure they are clean for use. We have regular English lessons for our crew, but do ask you to be patient, English is their second language and can sometimes struggle with different accents. 90% of our Front of House friends are fluent however. Do hope we will see you again! Be cool with Cassia! Live, Laugh, Love your way, Logan
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Amy O wrote a review Dec 2020
3.0 of 5 bubbles
I decided to revisit Cassia and recommended it to our friends we came with. The design is the same, catered for families and we all enjoyed the room layouts. Unfortunately I feel that this hotel has been effected by COVID as the standard of food and general upkeep of the hotel is not the same. The breakfast, as reading from other reviews, is not the standard it was. Last time there was a huge buffet selection along with waiter service. Additionally, there is no menu to order food at other times, other than a Thai style buffet. This makes it difficult with children and in fact made us want to go to the neighbouring hotel which had a more extensive menu. The staff continue to be friendly but informed us we were not allowed to charge anything to our rooms, something we found quite odd as we definitely did last time.

The value for money is good for the rooms but I think think this is reflected in how the service and facilities have changed.

Hopefully as the COVID situation improves, the hotels will be able to pick up again :)
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Logan Daley, General Manager at Cassia Phuket
Responded 29 Dec 2020
Hey 731amyo, Cheers for taking the time to share your comments. I am not sure I understand the comment on our upkeep and facilities, we painted the whole common spaces and upgraded all furniture around the pool around 11 months ago, general upkeep is on-going as has been since we opened; in the current climate we open all hotel facilities and pools unless directed otherwise by any government directions. Agreed that in the new normal our breakfast has been slightly reduced and some of the non healthy options replaced with a healthier choice; we will review this again when the situation is less fluid. Our Aroi restaurant is open for lunch and dinner daily serving a la carte, we can always whip up some western favorites, sorry this wasn't communicated and we will address it with the Eat and Drink crew. Charge back is only possible if you leave a deposit at front desk on check in, I am assuming you didn't in this case, from your TA name, I can't check your folio. The great thing about the deposits here, is that it allow you to charge back to your suite at Cassia from any hotel in Laguna! Hope to see you again soon. Be safe and stay cool, Logan
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George451 wrote a review Oct 2021
Bangkok, Thailand
5.0 of 5 bubbles
We just completed our 7 night Sandbox Program in the Cassia Hotel.
I cannot compliment the hotel highly enough. We were so happy that we chose to stay in this hotel.
All The staff (reception, cleaning, restaurant etc) were extremely friendly and helpful, nothing was a problem and they were all genuinely nice and happy.
We chose the 2 bedroom duplex with loft, it was perfect for myself and my 2 older children. The bed in the living room folded into a very comfortable bed so we each had our own bed. The kitchen was fully equipped with everything you need to cook and bottled drinking water was supplied every day. There was a nice sized balcony with a table and chairs. The room was spotlessly clean and the beds were so comfortable.
The hotel was a 5 minute walk from the PCR test center which was extremely handy for our day 6 test.
And it was an easy 15 minute walk from Boat Ave which has a great selection of restaurants and a Villa Market (supermarket).
The facilities in the hotel were wonderful too, a big pool with plenty of sun loungers, a great gym and loads for kids of all ages to do including fuzball, pool and arcade video games, there’s a kids playroom for small children too. The hotel is not on the beach but a cute little boat picks you up and brings you across the lagoon (takes about 1 or 2 minutes), and the beach itself is lovely, there is also a variety of water sports equipment available to use (kayaks, paddle boards etc)
Our check in and check out was seamless.
I would highly recommend this hotel and we will definitely be back!
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Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Logan Daley, Other at Cassia Phuket
Responded 3 Mar 2022
Hey George451 Awesome to know you loved your Cassia experience and our two bedroom loft suites - also my personal favorite! Hope to welcome you back again soon! Be cool with Cassia, Logan
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Answer from Kanyapoj C
Heyy, Our Two Bedroom Suite can stay up to Three adults and 1 Child. The Suite consist of A room with One King bed and another room with One Single Bed. You can contact our Reservation team for more information on the room available date. Cheers~
Answer from LoganDaley
1 contribution
Hi! Cassia Residence Guests can not use hotel facilites.
Answer from Logan D
Phuket, Thailand11 contributions12 helpful votes
There will be a new years dinner! Priced at 2020 Thai Baht per person!
Answer from Logan D
Phuket, Thailand11 contributions12 helpful votes
Hi there, we PlayPlay kids club and an outdoor playground and children's pool. We don't have a mini disco or other activities dedicated towards children. -- Cassia Phuket
lavender0814 asked a question July 2019
Singapore, Singapore3 contributions4 helpful votes
How is the beach nearby? Is it crowded? How about the cleaness?
Answer from Dylan T
30 contributions6 helpful votes
Hi There. Yes the beach is a 2 min boat ride across the lagoon or 5 min walk round the lagoon shore but take the boat its great fun. The beach is very clean and a private area for the hotel guests. Hope this helps.
23LindaandJames wrote a tip 14 June
New York City, New York24 contributions24 helpful votes
5.0 of 5 bubbles
"Casual attire at all times-shorts, flip flops is the style of the day!"
Read full review
kadedy2012@gmai... L wrote a tip May 2024
5 contributions
5.0 of 5 bubbles
"2-3 nights will be the better option because there are many activities to do around here."
Read full review
Neldine G wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"There is a night market near the hotel every weekend. And they have shuttle boats that travel around Laguna area. Must try!"
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IG_Meee wrote a tip May 2024
Bangkok, Thailand21 contributions1 helpful vote
5.0 of 5 bubbles
"Pool very large, good view"
Read full review
Ricardo M wrote a tip May 2024
Cascais, Portugal83 contributions22 helpful votes
5.0 of 5 bubbles
"Just book it. Won't regret."
Read full review
Not the right property for you?
There are more places to choose from in the Bang Tao Beach area.
PRICE RANGE
AU$71 - AU$110 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketThalang DistrictChoeng ThaleBang Tao Beach
NUMBER OF ROOMS
309
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CASSIA PHUKET (AU$71) - 2024 Prices & Reviews (Bang Tao Beach) - Tripadvisor

Frequently Asked Questions about Cassia Phuket
Which popular attractions are close to Cassia Phuket?
Nearby attractions include Bang Tao Beach (0.5 km), The Best Southern Tailor (0.9 km), and Boat Avenue Villa Market (1.1 km).
What are some of the property amenities at Cassia Phuket?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cassia Phuket?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Cassia Phuket?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cassia Phuket?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Cassia Phuket?
Conveniently located restaurants include The Palm Cuisine, Tatonka, and Siam Supper Club.
Are there opportunities to exercise at Cassia Phuket?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Cassia Phuket have airport transportation?
Yes, Cassia Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cassia Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Cassia Phuket?
The staff speaks multiple languages, including English, Russian, Chinese, Thai, Malay, and Filipino.
Are there any historical sites close to Cassia Phuket?
Many travellers enjoy visiting Wat Phra Thong (5.9 km).
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