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Polat Erzurum Resort Hotel

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Kayak Yolu Uzeri, Yunusemre 25070 Turkey
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Traveller (257)
Dining (38)
Room & Suite (23)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

Location
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Travellers' Choice

Welcome to Polat Erzurum Resort Hotel, your Erzurum “home away from home.” Polat Erzurum Resort Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Close to some of Erzurum's most popular landmarks, such as Uc Gumbetler (Three Tombs) (2.6 mi) and Three Tombs (2.6 mi), Polat Erzurum Resort Hotel is a great destination for tourists.

Guest rooms offer amenities such as a minibar, and guests can go online with free wifi offered by the hotel.

Polat Erzurum Resort Hotel features room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Erzurum Renaissance, free parking is available.

While in Erzurum, you may want to check out the nearby Asian restaurant Sehr-i Palas.

If you’re looking for something to do, Erzurum Kongre ve Milli Mucadele Muzesi is a nice way to spend some time.

Polat Erzurum Resort Hotel puts the best of Erzurum at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Ski rentals
Ski school
Babysitting
Secured parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Skiing
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Hammam
Ski In / Ski Out
24-hour security
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Safe
Minibar
Cable / satellite TV
Flatscreen TV
Hair dryer
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
English, Turkish
350Reviews0Q+A12Room tips
Traveller rating
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  • 56
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Popular mentions
Юлия wrote a review Mar 2021
Moscow, Russia3 contributions
Everything was perfect except for the last day. The day before our departure we asked for the transfer to the airport at the reception. The employee took all necessary information ( time, room number etc ). However, when we were ready to leave, it appeared that nobody ordered the transfer for us. We explained employees everything and they said that the transfer will arrive in several minutes. It was a small car ( max capacity 4 people ), whereas there were 5 of us. Moreover, the driver said that we should pay 100 TL for this. Last year we also visited your hotel and ordered transfer to/from the airport and there wasn’t a problem at all and we were not asked to pay money for the transfer that is supposed to be free.
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Date of stay: March 2021Trip type: Travelled with family
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Ozcan Ciklatekerlio wrote a review Jan 2021
27 contributions32 helpful votes
+1
After 5 years of our last ski holliday We flew with our daughter to Erzurum. Transport was organised by the hotel and took only 15.minutes from te airport .Hotel's architecture was the best in the area as far as I saw.Our rooms were very comfortable with a beautiful ski track view.Hotel has own teleski systems and ski passes were included in the price Quality and maintenance of the ski tracks were on top level.All the staff of the hotel were very kind and helpful .You can see the Operational Manager Mr Nuh everywhere in the fascility to make the hosts satisfy.We had full pansion accomodation. In spite of more than 200 guests ;taste , quality and service of the meals were extraordinary good.Cağ kebab should be tried definetely as Erzurum's traditional doner kebab.As summary we came back with a very good.memories from the hotel and planning to go back again before the season finish
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Date of stay: January 2021Trip type: Travelled with family
1 Helpful vote
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Response from Ahmet Baykal, Guest Services / Front Office at Polat Erzurum Resort Hotel
Responded 20 Jan 2021
Dear Guest, Thank you for sharing your comments with us regarding your recent stay at Polat Erzurum Resort Hotel. We were delighted to learn that you enjoyed your room, service and everything else about your time with us. I am so pleased you were looked after by Ugur from Somine Bar and my colleagues take such pride in delivering an exceptional level of service to all of our guests and it is always so pleasing to hear we have got this correct. I will ensure your comments are shared with him and all of the team. We look forward to welcoming you back to Polat Erzurum Resort Hotel in the future on many more occasions. Kind Regards, Ahmet Baykal Front Office Manager
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Namik S wrote a review Feb 2020
3 contributions1 helpful vote
We stayed in Polat Erzurum Resort Hotel first time but definitely will be back again and again Hotel was a bit old fashion but extremely clean and housekeeping was great. Recently renovated lobby bar is excellent to have afternoon coffee or glass of wine Quality of foods were absolutely amazing having served by very friendly staffs. Cag kebab is one of the must eat food while you are in there. Management team were always all around the hotel to make sure that everything was ok. Thanks to Polat Hotels staff and management team
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Date of stay: February 2020
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Response from PolatErzurumResort, Front Office Manager at Polat Erzurum Resort Hotel
Responded 17 Feb 2020
Dear Guest, Thank you for taking the time to review your stay at Polat Erzurum Resort Hotel. We always appreciate feedback, and were delighted to learn that you enjoyed everything about your stay. We aim to give our guests the most memorable of experiences, and it is always so pleasing to hear we have got this right. We look forward to welcoming you back to Polat Erzurum Resort Hotel in the future on many more occasions, and thank you for your recommendation to future guests. Best Regards, Ahmet Baykal Front Office Manager
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Nia wrote a review Feb 2020
1 contribution
Everthink is was perfect , room is clean and service fast and great! But Soimine team is different good Mrs Ugar chef so kindly he is always helpfull and smile thanks for everbody see you next yearrr Erzurum
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Date of stay: February 2020Trip type: Travelled with family
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Response from PolatErzurumResort, Front Office Manager at Polat Erzurum Resort Hotel
Responded 17 Feb 2020
Dear Guest, Thank you for sharing your comments with us regarding your recent stay at Polat Erzurum Resort Hotel. We were delighted to learn that you enjoyed your room, service and everything else about your time with us. I am so pleased you were looked after by Ugur from Somine Bar and my colleagues take such pride in delivering an exceptional level of service to all of our guests and it is always so pleasing to hear we have got this correct. I will ensure your comments are shared with him and all of the team. We look forward to welcoming you back to Polat Erzurum Resort Hotel in the future on many more occasions. Kind Regards, Ahmet Baykal Front Office Manager
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Nikki Christine C wrote a review Jan 2020
5 contributions
Muhammet Onek spoke perfect English (one of the few in Erzurum) and more importantly he understand world class customer service. Always knowledgeable and always reliable. (I tested this many times!) Other front desk was probably nice but we never could understand anything each other said. Also excellent was the housekeeper (Omer/Umer/Omet I believe?) Super helpful and kind. The buffets were amazing - even as a gluten free vegan -so it says a lot that I actually had a huge selection along with everyone else each meal. Kitchen staff/wait staff were also great. I do not write such reviews easily. 3 weeks in Turkey as a guest of the government and several "5 star hotels" throughout the country I can say I would never come back to any of the others (they were horrible) except Polat Resort (and I don't ski). I have to admit though, the gym wasn't very good and it was the temperature of the sauna and steam room it shares a wall with - so the spa/gym were not enjoyable - but the staff makes up for it.
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: Ask for a view of the slopes!
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PRICE RANGE
USD 118 - USD 152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance erzurum, erzurum renaissance
FORMERLY KNOWN AS
Renaissance Polat Erzurum Hotel
LOCATION
TurkeyErzurum ProvinceYunusemre
NUMBER OF ROOMS
212
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Frequently Asked Questions about Polat Erzurum Resort Hotel
Which popular attractions are close to Polat Erzurum Resort Hotel?
Nearby attractions include Yakutiye Medresesi (6.7 km), Twin Minaret Madrasa (4.4 km), and Ulu Cami (7.1 km).
What are some of the property amenities at Polat Erzurum Resort Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Polat Erzurum Resort Hotel?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Polat Erzurum Resort Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Polat Erzurum Resort Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Polat Erzurum Resort Hotel?
Conveniently located restaurants include Donerci Hacı Baba, Erzurum Evleri, and Kadayifci Muammer Usta.
Are there opportunities to exercise at Polat Erzurum Resort Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Polat Erzurum Resort Hotel have an airport shuttle?
Yes, Polat Erzurum Resort Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Polat Erzurum Resort Hotel have airport transportation?
Yes, Polat Erzurum Resort Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Polat Erzurum Resort Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Yunusemre.
Are any cleaning services offered at Polat Erzurum Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.