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Crystal Creek Rainforest Retreat

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crystal Creek Rainforest Retreat
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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Adelaide, Australia
Reviewed 1 week ago

An absolutely stunning place of serenity, privacy, beauty and relaxation. We came here on our honeymoon and had the honeymoon package. We also received an upgrade, to the mountain view lodges and the property were absolutely stunning. The rooms cosy and relaxing with warmth, fireplaces, spa, comfy beds and lounge. The dvd library range, board games, orchard and walking tracks...

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1Thank JKayeee
Reviewed 2 weeks ago via mobile

It' s one of the most beautiful places we have ever seen, the highlight of our Australian-Tour. It was amazing to have a delicious dinner near the fireplace with a good bottle of wine in the middle of the rainforest. We enjoyed the Rainforest Walk in the morning and the swimming in the crystal water of the creek. We highly...

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1Thank alfred m
Reviewed 3 weeks ago

We stayed 3 nights in the Cedar lodge, celebrating our 25th wedding anniversary. The isolation and privacy was amazing, making us feel like we were the only people in the forest. The staff were fantastic, with an immediate response to a concern about the pool, whilst also being considerate about not intruding on our privacy. The lodge was very well...

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1Thank Karen S
Newcastle, Australia
Reviewed 4 weeks ago via mobile

This place is now my favorite place in Australia! My partner and I got married here on April 22nd!! Could not have gone any better!! Staff were amazing setting everything up, as well as coordinating everyone and everything that we needed, and our Glass Terrace Bungalow Pandorea was just beautiful. The gourmet dinner hampers and breakfasts each morning were great....

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1Thank David M
Reviewed 4 weeks ago via mobile

Thank you so much for out unforgettable stay away! Not only did we stay 4 nights in the beautiful Byron retreat but the beautiful surrounds of the rainforest and wildlife was such a treat! *Star for perfect cleanliness & amazing layout of Byron retreat (I am very fussy when it comes to cleanliness) *Star for friendly & attentive service *...

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Thank Kiri M
crystalcreekrr, General Manager at Crystal Creek Rainforest Retreat, responded to this review

Dear Kiri, Thank you for your glowing review, we do appreciate it. It was a pleasure and honour to be a part of your proposal. We sincerely wish you both a wonderful loving future together. With best wishes Mark

Sydney, Australia
Reviewed 13 April 2017 via mobile

Location is amazing no doubt with spectacular scenery. Views from the room are amazing but rooms itself are a little tired. Bathroom completely fogged up whilst having a shower and entire bathroom was wet because of the way the shower is set up. Looks great but not really practical. Lost power for about 4 hours one day which was disappointing...

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Thank aleeahjodie
crystalcreekrr, Manager at Crystal Creek Rainforest Retreat, responded to this review

Dear Alleeahjodie, Thank you for taking the time to review your stay. We are glad that you enjoyed the views of MT Springbrook, from your room. As you would have noticed the kitchen and bathroom have been completely refurbished, recently and you may be pleased to know that since your stay, the carpet has been replaced. We are constantly renovating...

Brisbane, Australia
Reviewed 9 April 2017

We came here one weekend for a short romantic get away. We stayed in one of the mountain lodge houses. The place was easy enough to find with the help of Google maps, along with the self check in map provided to us prior. We were coming from Brisbane straight after work and were going to be arriving after the...

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Thank millzorz
crystalcreekrr, General Manager at Crystal Creek Rainforest Retreat, responded to this review

Dear Millzorz Thank you for your comprehensive review and we are sorry that your stay did not meet expectations; we take customer satisfaction seriously. This is a very tough environment on buildings and it is a difficult place to run a retreat. Our buildings are large with very generous glass walls and placed separately, in the rainforest; our maintenance regime...

Sydney
Reviewed 3 April 2017

My fiance booked the Byron room for 2 nights as a surprise. When we arrived at dusk, the room was filled with candles and rose petals, and the dinner table was set up with a bottle of Moet on ice. He proposed to me here and it was the most amazing, private setting I could have imagined. The best thing...

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1Thank Elisse1000
Brisbane
Reviewed 24 March 2017

Our trip to Crystal Creek was beautiful but, unfortunately, ridden with obstacles that day. We had made it through 4 extremely flooded roads, only to be caught at the bottom of Booka Rd, unable to get past a raging, overflowing bridge. We were stuck at the bottom of this road for about 2 hours, and started to feel disheartened as...

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1Thank Twee N
Reviewed 26 January 2017 via mobile

We recently returned from a 4 night stay in one of the Mountain View villas. It exceeded all expectations. From the moment we arrived, the warmth of the staff made us feel welcome. The accommodation itself was faultless. The villa is cleverly designed down to the minute detail, such as electric blinds and electric skylights, large retractable fly screens, solar...

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1Thank Nick L

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A luxury romantic getaway on the far north coast of NSW Australia, between Byron Bay and the Gold Coast hinterland. Private luxury cabin, bungalow & lodge accommodation with large sunken double spas, fireplaces and heated plunge pools. All individually set on 250 acres of genuine old growth rainforest with World Heritage National Park on three sides, assuring true peace and privacy. 8 Kms of rainforest walks, 400 year old trees, stunning creek & rock pools. Full gourmet dining menu, packages with breakfast and all meals available. Free Wifi. ... more   less 

Additional Information about Crystal Creek Rainforest Retreat

Address: 201 Booka Rd, Upper Crystal Creek, New South Wales 2484, Australia
Region: Australia > New South Wales > Upper Crystal Creek
Price Range: $450 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Creek Rainforest Retreat 5*
Number of rooms: 13
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Also Known As:
Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know about the other bungalows, they all seem to be very private, but Satinash was very special”
barbh329, 31 Dec 2016 | Read review
“Lodges are amazing !”
juliec673, 26 Nov 2016 | Read review
“It is not luxury, despite the prices. I have stayed in better places for way less in 2016 alone.”
243ejr, 26 Oct 2016 | Read review
“The Pandorea has it has its own car space right next to the room, unlike others”
KayGee22, 5 Jun 2016 | Read review
“Ask if there is a fireplace as some rooms don't have them”
dianneb826, 18 May 2016 | Read review
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Prices are for 1 room, 2 adults
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