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Traveller (3424)
360
Panoramas (30)
Room & Suite (435)
Overview
Avenida Turistica, Playa Santa Lucia 74250 Cuba See on map
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Reviews (2,128)
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373
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All reviews coffee bar seafood entertainment staff fries bbq night pizza spanish coffee swim up bar chicken a la cartes horseback riding other resorts cuban restaurant coral reef air transat great trip picky eater
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1 - 5 of 1,433 reviews
Reviewed 4 days ago via mobile

The place is nice and clean the people are friendly the staff is very polite i love the food and especially the entertainment was excellent ,the swimming pool was very clean and the scuba shop is just steps away from resort

Date of stay: February 2018
Thank Stephane H
Response from Birmania N, Director Comercial at Brisas Santa LuciaResponded 3 days ago

Dear Guest Thank you for taking time and putting your opinions on Tripadvisor. We are pleased to know that we fulfill your expectations. We look forward to your next visit. Best Regards

Reviewed 1 week ago

the worst experience of my life. I felt discriminated from the beginning. I went with my family and I noticed that for Cuban citizen they have a different bracelet (green) and foreign (pink) then I noticed "why" and the treatment is different in spite of...More

Date of stay: January 2019
1  Thank ramonluis1987
Response from Birmania N, Director Comercial at Brisas Santa LuciaResponded 3 days ago

Dear Guest We regret your bad experience and wonder why you did not go to the customer service office? for sure we solve the problems. If you want to visit us again, contact the sales department and we will offer you VIP service Best Regards

Reviewed 1 week ago via mobile

I went from Jan. 3 to 10th and I could assure you that I am never coming back to Brisas. Pros: -Entertainment is fun, shows every night that make you laugh -Rooms were old (but that doesn’t bother me) super clean, had hot water the...More

Date of stay: January 2019
1  Thank kassp421
Response from Birmania N, Director Comercial at Brisas Santa LuciaResponded 3 days ago

Dear Guest Thank you for taking time and putting your opinions on Tripadvisor, We thank you for your comments and we will take it as a reference to improve. Thank you if you decide to visit again. Best Regards

Reviewed 2 weeks ago via mobile

Adios Brisas! Just came back and this was my third and last vacation in this hotel. I am really disappointed so I'd like to share my experience. I payed 1375$ (Sunwing) and I arrived at Brisas dec.27. So excited,you know! I came with my friend...More

Date of stay: December 2018
1  Thank EliyaLol
Response from Birmania N, Director Comercial at Brisas Santa LuciaResponded 3 days ago

Dear Guest We regret your bad experience and wonder why you did not go to the customer service office? for sure we solve the problems. If you want to visit us again, contact the sales department and we will offer you VIP service Best Regards

Reviewed 2 weeks ago

I had reviewed this hotel previously but can't find the review to edit. I am going to keep this brief. I would give it 4 stars for the staff. Some of them are wonderful and work hard for their tips. The public relations manager Birmania...More

Date of stay: December 2018
2  Thank serafinatoyou
Response from Birmania N, Director Comercial at Brisas Santa LuciaResponded 3 days ago

Dear Guest Thank you for taking time and putting your opinions on Tripadvisor, We thank you for your comments and we will take it as a reference to improve. Thank you if you decide to visit again. Best Regards

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About
Description
Brisas Santa Lucia is an all inclusive hotel, located on Santa Lucia Beach, approximately 110 km from the Camaguey airport, and it includes unlimited daily activites, water sports and entertainment. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Air Conditioning
Airport Transportation
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Room Service
Spa
Breakfast included
Free High Speed Internet (WiFi)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
412
Price range
USD 82 - USD 121 (Based on Average Rates for a Standard Room)
Also Known As
Brisas Santa Lucia Hotel Playa Santa Lucia
,
Staybridge Suites Camaguey
,
Brisa Santa Lucia
,
Camaguey Staybridge Suites
,
Santa Lucia Cuba
,
Brisas Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province
Location
Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
412
Price range
USD 82 - USD 121 (Based on Average Rates for a Standard Room)
Also Known As
Brisas Santa Lucia Hotel Playa Santa Lucia
,
Staybridge Suites Camaguey
,
Brisa Santa Lucia
,
Camaguey Staybridge Suites
,
Santa Lucia Cuba
,
Brisas Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province
Location
Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Photos
Traveller (3,424)
Pool & Beach (1,187)
Room & Suite (435)
Dining (382)
Family and Play Areas (146)
Amenities (50)
Business Centre & Event Rooms (21)
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Questions & Answers
Ask a question
rrioux3
10 January 2019|
AnswerShow all 2 answers
Response from alexandergreene2020 | Reviewed this property |
So then stay in Toronto then.
0
Votes
chrissybellini
9 January 2019|
AnswerShow all 2 answers
Response from Chris B | Reviewed this property |
I am sure that the Cook at the pasta bar will accommodate your needs . Maybe drop in early and tell them your situation , I'm sure they can help you out . Enjoy your trip ….
1
Vote
chrissybellini
9 January 2019|
AnswerShow all 2 answers
Response from gdwilson | Reviewed this property |
Yes they will have no problem cooking it for you, they are very accommodating.
1
Vote
Room Tips
"rooms away from entertainment area are quieter"
serafinatoyou
2 weeks ago
Read review
"If you like a Pool view, Building 2. Beach view building 3 or 4."
VacationAlways2
25 Nov. 2018
Read review
"Building 1.2 or 3---Close to pool--Restaurant and coffe bar"
pirea8us
17 Nov. 2018
Read review
"Contact customer service dept for yoyr requests in advance. The name of the Sales Manager is Birmania, she..."
Sightseer36704694785
16 Nov. 2018
Read review
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