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01/10/2017 02/10/2017
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    Hotel Roc Santa Lucia (Ex Gran Club)

    Ave. Turistica Tararaco, Playa Santa Lucia 74250, Cuba
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    01/10/2017 02/10/2017
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    USD 104*
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    Overview
    • Excellent31%
    • Very good39%
    • Average17%
    • Poor9%
    • Terrible4%
    Travellers talk about
    “junior suite” (164 reviews)
    “bon bon” (118 reviews)
    “gran club” (364 reviews)
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,488)
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    1 - 5 of 1,001 reviews

    Reviewed 1 week ago

    Hola! I will be returning to Roc Santa Lucia September 26th for my 7th time in 3 years. Formerly known as Gran Club! Last year I got the Junior Suite for the first time and I was very pleased at how much room there was...More

    2  Thank Jacqueline J
    Response from Hotel Roc Santa... S, Director de Relaciones con Clientes at Hotel Roc Santa Lucia (Ex Gran Club)Responded 1 week ago

    Dear client, We are glad to hear you had a great time and how friendly you said our staff is.We also wish you could stay longer and encourage you to return. Our warmest regards

    Reviewed 2 weeks ago via mobile

    My wife and I stayed in this hotel from Aug 30th to Sept 4th, this hotel is about 1 hour away from the closest airport in Camaguey, the road is in bad condition, arrived at hotel at 1:30 pm , the check in time is...More

    1  Thank humbeyneyda
    Reviewed 2 weeks ago via mobile

    I went to roc Santa Lucía for just a day with our Cuban family, the lady that check me in was super nice so I figure this was a nice and friendly hotel based on my first impression,everything started going downhill when we noticed that...More

    1  Thank Antonio S
    Reviewed 3 weeks ago

    We just returned from ROC Santa Lucia from our fifth visit. Over the years it has become our home away from home. Staff and management are working really hard to improve wherever they can. Rooms are being renovated, food is better then ever, sun is...More

    4  Thank deruiterh
    Response from Hotel Roc Santa... S, Director de Relaciones con Clientes at Hotel Roc Santa Lucia (Ex Gran Club)Responded 1 week ago

    Thank you for sharing your experience with us on TripAdvisor and recommending our place. Our staff does its utmost each day to ensure that all our guests feel at home while enjoying beautiful sunny days on the beach! We are delighted you enjoyed our location....More

    Reviewed 13 August 2017

    To be clear -- this resort is now called Roc Santa Lucia. My wife and I visited here for the first time and had a wonderful week. The beach is fantastic; the pool is very nice; we never had to struggle to find beach chairs...More

    5  Thank KevinFromCanada
    Response from Hotel Roc Santa... S, Director de Relaciones con Clientes at Hotel Roc Santa Lucia (Ex Gran Club)Responded 4 weeks ago

    We would like to thank you for your review, it was lovely. We are happy to know that you’ve had a very nice stay with us a. Thank you for all the praises to our staff and our beach. Thank you for sharing with the...More

    Melia Jardines del Rey
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • USD 88 - USD 183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Cancelon, Booking.com, Evoline ltd and HotelsClick so you can book your Hotel Roc Santa Lucia (Ex Gran Club) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Camaguey Province >
    • Playa Santa Lucia
    • Also Known As
    • Gran Club Santa Lucia Hotel Playa Santa Lucia ,
    • Gran Hotel Camaguey ,
    • Gran Hotel Santa Lucia ,
    • Santa Lucia Camaguey ,
    • Hotel Roc Santa Lucia (Ex Gran Club) Playa Santa Lucia, Cuba - Camaguey Province
    Add Photo Photos
    Traveller (2879)
    Pool & Beach (656)
    Room & Suite (374)
    Dining (206)
    Hotel & Grounds (1805)
    Family and Play Areas (67)
    Bathroom (18)
    Business Centre & Event Rooms (4)
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    Sarah M
    9 September 2017|
    AnswerShow all 3 answers
    Response from cubacarol | Reviewed this property |
    power is out. no internet or communication at this time. try the sl forum
    0
    Votes
    SSimpson61
    1 September 2017|
    AnswerShow all 3 answers
    Response from Hotel Roc Santa... S | Property representative |
    Yes there are. The fee is 2 cuc per night.
    0
    Votes
    Google Translation
    wartex888
    26 August 2017|
    Answer
    Response from humbeyneyda | Reviewed this property |
    Good luck, this is not the right place for you then, bring with you the anti allergic pills, the rooms are full of ants, bugs and also saw a cockroach in our room ( junior suite) , be ready to fight with flies at the buffet... More
    0
    Votes
    Room Tips
    "Junior suites gives you more room but there is nothing wrong with standard rooms"
    Read review
    "Junior suites are roomier and closer to the beach"
    Read review
    "again i liked a higher floor room near the beach"
    Read review
    "cubanas by the beach are nice"
    Read review
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