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Pullman Phuket Arcadia Naithon Beach

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#3 of 18 Hotels in Sakhu
Certificate of Excellence
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2,103 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Phuket Arcadia Naithon Beach
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Showing 1,529: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

The hotel is beautiful situated on a hill and seems very recently build. We booked a family room that has a seperate awesome kids room bunk bed and playstation (broken). They have 2 pool where 1 is close to the family rooms so close walk, also the gym and kidsclub are all close. Then the reason we will never come... More 

Helpful?
Thank Sndr23
BM M, Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear Sndr23, Thank you for taking the time to share your feelings with us. We pride ourselves on ensuring our guests have a great experience with us and reading your comments I can see there were some things that impacted your stay and for this we truly apologies. I am glad we had a chance to meet yesterday and to... More 

Northampton, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

If you’re anything like me, you’ll always have a look at the most negative comments on TripAdvisor, to see what moans and groans people have about a hotel. When I read them for this hotel, they are clearly by travellers who have no perspective whatsoever. This is an excellent hotel in every way. Having just spent two weeks staying here... More 

Helpful?
2 Thank VClarke0052
Pullman Phuket ... P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear VClarke0052, It is always nice to finish a Friday with a huge smile and we certainly have this, after reading you review. We are very proud of the resort & team and it is always nice when our guests feel the same way. The team deserve all the credit and they will be delighted to know we are in... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here for 7 nights at the start of our honeymoon, then travelled around thailand for nearly 3 weeks then we can. back to Pullman for a night before we fly home. We came back and all the staff remembered us, asked us about our travels and basically went out of their way to make sure we were well... More 

Helpful?
Thank Jewels J
Pullman Phuket ... P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear Jewels J, Firstly congratulations on your marriage and from all the team at Pullman we wish you a wonderful life together. The team will be delighted to know we were able to make this special journey a great one for and hopefully great memories for the future. You make a very valid point that we are all about relaxation... More 

Glasgow, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Views stunning hotel spotless staff attentive and very friendly breakfast has just about everything food and drink quite expensive although there is a happy hour every day and on a Thursday 5-7 happy hour cocktails are free. I am still at hotel at moment two weeks into a 3 week holiday if you are coming for a long holiday you... More 

Helpful?
2 Thank John1954748
Pullman Phuket ... P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear John1954748, A Great hotel is exactly what we want our guests to experience and the team will be delighted to know your are enjoying you stay with us. I believe I had the opportunity to meet with you during our Social Sunset drinks on a Thursday night and truly hope the last week of your holiday is as good... More 

Singapore, Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

The resort perched on the top overlooking the Andaman Sea and offers a relaxing gateway to travellers. I spent two nights in this resort. However, we were facing some problems of the room. After complained several times and failure to repair, the staff took their own sweet times and finally changed room for us. It has wasted us a few... More 

Helpful?
2 Thank WateryWin
Pullman Phuket ... P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear WateryWin Thank you for sharing your feeling with us and we do our best to ensure our global travelers are cocooned away from the stress of our busy days lives to take some well earned RnR. We are truly sorry for the room situation your refer to and I will certainly be speaking with the team about how to... More 

2 reviews
Reviewed 2 weeks ago via mobile

It is a well located property but I felt unhappy with mode of movement within the Propety with no door Nissan Micra cars . There were times when the car took a while to reach the room for pick up. The path leading to my room were too steep and I was scared a few times as the car was... More 

Helpful?
Thank Praveen B
Pullman Phuket ... P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear Praveen B, Thank you for sharing your feeling with us and I am so sorry to hear you felt this way. I only wish I have the opportunity to meet with you during your stay to support you. With our cars they operate the exact same way as a golf car with no doors, except we have used hybrid... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I work at the Novotel Suwon Purchasing Department in Korea. I went to Phuket on my wedding anniversary. From there I felt the pride of Accor Hotel. All the employees shared and shared a happy smile. Especially, the kindnees of RANISA(ING) WANNAKOON made my wife and me happy.(WELCOMER MANAGER) Mr. Mark of the front man staff was also very thankful.... More 

Helpful?
Thank Jonghee C
London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

We absolutely loved this hotel - it was so stylish and a great place to start our trip around Thailand. Our only regret was staying for only 2 nights! The rooms were modern, clean and really nice. I would definitely recommend getting an sea view though - it is the best sight to see when you wake up. The views... More 

Helpful?
Thank banannah44
Pullman Phuket ... P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear banannah44, We loved have you here too! Our designers have been able to make the most of the dramatic backdrop and elevated position on the northern headland of Naithon beach. It certainly is a great way to wake up every morning! We appreciate the 100% recommendation and hope you will definitely spend more time with us next time. Please... More 

Frankfurt, Germany
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 weeks ago

Beautiful and very relaxing hotel. Both swimming pools are nice (the upper one more relaxing than the one which is located at the main building). One restaurant with Thai and Western food and an Italian which is highly recommended for a special dinner. Two things we were not happy about. Even the food is very good it is too expensive.... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank xpopeyex
Pullman Phuket ... P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear xpopeyex, We are delighted to hear you had a great time with us and we appreciate you choosing to stay with us as we know there is a lot of choice in Phuket. With regard to the pricing twice a year we do a survey with our key competitor hotels to ensure our pricing is in line with these... More 

Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

Beautiful serene and tranquil resort which manages to maintain a boutique feel rather than a big chain. The staff were fantastic too: everyone was so helpful and friendly and we received the best service yet in Thailand here. Khun Laila & Khun Yoga were stand-outs but everyone delivered impeccably.

Helpful?
Thank Alex B
Pullman Phuket ... P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review

Dear Alex B, We are certainly very proud of the resort and team we have and delighted to hear you loved your time with us. The designers have certainly done an amazing job of capturing the views and essence of Thailand whilst also creating a relaxing and peaceful setting. I will ensure both Khun Laila & Yoga are recognized for... More 

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perched on the headland overlooking the crystal water of the Andaman sea, Pullman Phuket Arcadia Naithon Beach Resort has 277 contemporary rooms and pool villas ... more   less 

Additional Information about Pullman Phuket Arcadia Naithon Beach

Address: 22/2 Moo 4, Sakhu, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Sakhu
Price Range: $162 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Phuket Arcadia Naithon Beach 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#1 Family Hotel in Sakhu
#3 Spa Hotel in Sakhu
#3 Luxury Hotel in Sakhu
#3 Romantic Hotel in Sakhu
#3 On the Beach Hotel in Sakhu
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Phuket Arcadia Naithon Beach staff and other travellers.
116 questions
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Questions? Get answers from Pullman Phuket Arcadia Naithon Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a sea room deluxe. Much closer to the main hotel so you don't have to walk so far.”
 of 5 bubbles CallumJ621, 26 Nov 2016 | Read review
“If you have problems walking up hills near lobby ideal”
 of 5 bubbles John1954748, 15 Nov 2016 | Read review
“The swimming pool is very pleasant.”
 of 5 bubbles jongheec459, 13 Nov 2016 | Read review
“Choose a sea view - don't miss the views!”
 of 5 bubbles banannah44, 13 Nov 2016 | Read review
“Higher floor for best view”
 of 5 bubbles trin527, 29 Oct 2016 | Read review
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