Pullman Phuket Arcadia Naithon Beach
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Pullman Phuket Arcadia Naithon Beach

Traveller (7943)
Pool Villa- Pullman Phuket
Room & Suite (1479)
Pullman Phuket Arcadia Naithon Beach
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About

4.5
#3 of 31 hotels in Sakhu
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience the Pullman Phuket Lifestyle at Pullman Phuket Arcadia Naithon Beach. Perched on the headland overlooking the crystal waters of the Andaman Sea. Pullman Phuket Arcadia Naithon Beach is the most stunning Phuket Resort for a private escape. This luxury Pullman in Phuket boasts a charming setting with ocean views. Set against the backdrop of Naithon Beach. Blurring the lines between the pool, sea and sky. Guests have direct access to Naithon Beach. Named one of the best beaches on the west coast of Phuket. Just a 12 minute drive from the Airport, your vacation starts sooner and lasts longer at Pullman Phuket Arcadia Naithon Beach.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Snorkelling
Kids stay free
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Canoeing offsite
Evening entertainment
Board games / puzzles
Babysitting
Books, DVDs, music for children
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Family
Park View
Languages Spoken
English, French, Chinese, German and 2 more
Hotel links
Special Price:An exclusive additional 5% off room rate

Location

22/2 Moo 4, Sakhu, Phuket 83110 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Phuket Intl Airport
Krabi Airport
77.8 km
See all flights
4,186Reviews369Q+A100Room tips

Reviews
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Detailed Reviews
Peter Lelong wrote a review Aug 2023
Greater Hobart, Australia
+1
Hotel's Favourite
5.0 of 5 bubbles
What a wonderful hotel! We have had the most marvellous and unforgettable stay at the Pullman Phuket Arcadia Naithon Beach. From the moment we arrived at the airport in Phuket we were greeted at the entrance by the vivacious and brilliant Syn, who with Chad the driver, brought us to the hotel. This was such a convenient and easy choice for us, after two months traveling in Europe.

On arrival at reception, our registration for our three night stay was seamless having done much of the online registration earlier. As we were being taken through the offerings of the hotel and made welcome by Mae Mae, the hotel loyalty manager, we were also welcomed by Albert, the excellent and proactive manager of the Pullman Arcadia. We can’t remember a hotel manager being so engaged and interested in his guests as Albert and met with him on other occasions during our stay. We felt very very welcome and appreciated.

We dined on our first night at the excellent Italian inspired Vero restaurant and on our other nights at Elements, the all day dining restaurant, offering an excellent breakfast buffet and impressive evening dining combining western and Asian menus. They catered brilliantly for my wife’s gluten intolerance. Nothing was too much trouble. Thank you to Urs, the Food Manager, who visited our table to check that we had all we needed and to make our stay as comfortable as possible when dining.

Thank you also to the wonderful staff who cared for us during our stay and to Khaw who was such a great ambassador for the hotel when she engaged so cheerfully at breakfast. The entire team at the hotel were outstanding.

The entire Elements restaurant team are the kindest and most accommodating! They are such lovely people. Pong and Orn who managed the breakfast and dinner team whilst we there were unbelievably caring especially of Elizabeth and her gluten intolerance! Thank you Pong, Orn, Miw, Kha, Note, Aom, Sonya, Pupay and Chadon. We will be back.

The hotel spreads over several levels all accessible by foot or buggy should one be needed. We had an ocean view room which was wonderful and a real treat during our stay. The room itself was perfect with an excellent bed and efficient air conditioning.

There was nothing we could fault about our stay and will definitely be return visitors should another opportunity arise when we are able to travel to Thailand.

Thank you to Albert and his wonderful team for their care and kindness during our stay!
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Take advantage of the pick up service from the airport. Such a relaxed and stress free way to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Phuket Arcadia Naithon Beach, Owner at Pullman Phuket Arcadia Naithon Beach
Responded 22 Sept 2023
Dear Peter L, In a word...THANK YOU! we appreciate your very kind words and better still you had a great time with us. We are very lucky to have leader like Albert & Urs with us and I know under their guidance the team is able to thrive and focus on making the guest stay the best it can possibly be . Leaders don't force people to do things they invite them to join the journey which in our case is to create a resort our Guest Love.... We will ensure all those you mention in this review are recognised and rewarded for their efforts and they wanted to let you know it as their pleasure looking after you during your stay with us. We hope there may be another opportunity in the future to welcome you back and please let our Guest Experience Manager know if this is the case. h7488-fo5@accor.com Our Beach House Your Holiday Home Brett Wilson General Manager
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Dleey wrote a review Feb 2020
Singapore, Singapore
5.0 of 5 bubbles
We stayed at the Pullman Arcadia for 8 nights and had a great time! Right from the check in, we were greeted with smiling faces and a lot of info about the resort.

Our rooms were located far up the hill but had nice views and was very quiet. The buggy/pick up service was fast although our room was a quick downhill walk to the restaurants and lobby area. Only gripe is the aircon was not strong enough to kill the humidity and the floors became very wet and slippery.

We came on an all-inclusive package. Breakfast could be improved in terms of variety, the same things were offered everyday and after the 4th morning the novelty had died. The lunch menu at the restaurant and pool bar is quite limited but was delicious! But the best part was the dinners that were offered. Of the 8 nights, we managed to have 2 buffets at the Italian restaurant which included freshly cooked meats and fish, one seafood buffet which was to die for and one Thai-themed buffet which was average, although the local Thai flavors didn't feel authentic which is a shame.

The service here is really outstanding! Everyday we saw the GM - Brett, walking around greeting everyone and chatting. And Roxanna, head of operations was always friendly and made a point to say hello and check in whenever we saw her. What really impressed me was her and her team's effort in cleaning up the beach for the guests even though it is a public beach. The restaurant managers were also always very attentive and welcoming and made it a point to engage and provide good service.

The beach is a step downhill walk (which means a step uphill walk back up) but the water is warm and shallow and there is a huge area for building sand castles with the kids. A stroll down the beach will also bring you along to some stalls selling fresh fruit and souvenirs.

The kids clubs offered a shelf of books, small ball pit, Xbox, wii console and two computers which didn't really do much. This was probably more appropriate for kids above 7. You had to pay 400 baht for each activity, and with three kids we ended up paying a lot to keep them entertained. For the little ones the fish feeding at 5pm was also a highlight. The care gives in the kids club are also worth a mention, always patient and caring and made the kids feel at home.

The gym was adequate and well stocked, and not usually crowded and offered personal training sessions at a cost. The spa treatments were average, probably not worth their cost If you had to pay, but our package came with some freebies.

Overall a great resort with a nice atmosphere and really impressive service.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach
Responded 15 Feb 2020
Dear Dleey, We'd like to think we just have wonderful guests which makes our job that much easier in creating a "Wonderful resort" Family time is probably some the most precious time we can have these days in the fast paced world we live in today and we do our best to ensure you take time to stop and reconnect with one another. We also appreciate you taking the time to share your constructive feedback with us regarding the spa and the cuisine. In fact both the director of Spa h7488-th@accor.com and our Exec Chef h7488-kc@accor.com both wanted me to share their emails with you hoping you may share some more feedback on what you would like to see in these areas to make it better. We look forward to seeing you back in the future and please let our Guest Loyalty Manager know so we can ensure everything is ready and waiting just the way you like it. h7488-fo5@accor.com Design Your Journey at Pullman Brett Wilson General Manager
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intrepidexplorersid wrote a review Jan 2020
Newcastle upon Tyne, United Kingdom
4.0 of 5 bubbles
Firstly, we must say that the staff at this hotel are world class, nothing is too much trouble and everything is done with a big smile. We stayed here for five nights as part of a multi stop Thai holiday. We stayed about 6 years ago and regretfully, it wasn’t as good as before. We booked a grand sea view room which was nice. However, because both pools were crammed with very few available sun beds, large noisy groups and screaming poorly behaved unsupervised children, we had to move at considerable expense, to a pool villa. The villa had its own huge pool which was lovely, the villa was stunning, with doors on each side, opening to an unbroken view of the Andamanda Sea and breathtaking sunsets. Breakfast was often like a bun fight due to the volume of people. We found the breakfast was just OK., the pastries were stale every day. The resort is built on an extremely steep site so getting a lift from road level or reception level is necessary. The biggest disappointment was that Naithon beach area closes at 9pm or so, after which time, there is absolutely nothing happening. Previously, it was a vibrant little beach area but now, the beach has been cleared of bars and eateries with a few permanent buildings across the road, we found the atmosphere was quite dead. Overall and very sadly, we wouldn’t return.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach
Responded 17 Jan 2020
Dear intrepidexplorersid We appreciate the kind words regarding the team and service and we also thank you for coming back after all these years to see us again.... it would appear the word has got out - Pullman is the place to be when in Phuket and 6 years ago we were in our start up journey. I agree the Villas are a little extra cost but worth every cent for the experience. If you prefer it quieter can I suggest coming when it is not high season and school holidays....I always recommend March or late April early May to our regular guests. Having lived in Naithon for 8 years myself I was slightly surprised re you comment regarding it was more vibrant last time, as I only made the comment to my wife recently, its not a sleepy little village any more like it use to be...what i do miss for sure, is having my feet in the sand like you remember as the restaurants are not allowed on the beach side anymore....we are all entitled to our thoughts, so we respect your feelings on this. I know you say you sadly wont return but maybe you may take me up on the timing of your next stay and come and see again......have a great 2020 and should you decide to come back please let me know brett.wilson@accor.com Design Your Journey Brett Wilson General Manager
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Guy A wrote a review Mar 2020
Willesden, United Kingdom
5.0 of 5 bubbles
On our final night at the Pullman while feeling disappointed that we were leaving the next day I said to me wife: “We are on the other side of the world but this feels like home.”

I’m not sure you can pay a bigger compliment to a hotel.

As most reviews say, the rooms are fab, the atmosphere is relaxed, the scenery is beautiful, the food is great and the service is simply amazing.

But so I don’t repeat all that I want other travellers to know about the little things that turn a good stay into a great stay.

There’s the manager Brett who introduced himself with a genuinely warm smile at Thursday night cocktails, and the operations manager who personally made an effort to say hi and thanks at breakfast after my wife wrote a nice review of her time at the spa the day before.

There’s Mook (sorry if I got your name wrong) who was so friendly every night when arranging cars back to our room, who helped us with Thai pronunciation and told us (without us prompting any of the following) about complementary Thursday cocktails, and who offered to arrange a late checkout on our final day.

There was the hand sanitiser everywhere, the ice cold infused complimentary water by the pool, the button to press at the pool for service so you don’t have to move, the gluten free bread and pancakes specially made for my wife without fuss, the powerful rain shower, the separate closet for your clothes, the meticulously clean gym, the nice scent in communal areas, the excellent air con, the padded sun loungers, and best of all, the warm smiles from all the staff. I could go on...

I think this is very clearly a very well run hotel given the staff seem to be engaged and things run like clockwork, which is a great sign, and should minimise issues for other travellers.

There are many lovely hotels around the world with 5-star facilities but it’s the little things that often make the big difference and the Pullman has both the 5-star facilities but also gets the extra touches spot on.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie M wrote a review Feb 2020
Phuket, Thailand
4.0 of 5 bubbles
My wife and I visited the Pullman resort for two weeks in Feb 2020. The resort is a very nice place to stay with friendly staff and a couple of nice restaurants and bar on-site mostly overlooking the beautiful bay and town below.

The resort has everything you could want if you were happy to stay on-site for the duration of your holidays, such as pools (x2) bars (x3), a Gym, Spa and nice restaurants. The beach is a few minutes walk from the main reception or the same from reception via one of the buggy transfers.

The town below has a number of eateries (all pretty basic Thai food) but limited places to drink, and I note that everything is mainly closed by 10:30 pm. Again noting the above the location is a sleepy part of Phuket and you will need to get in a taxi to find a nice place to eat or some nightlife (such as Pan Tong). Taxis are not that cheap however with a turn around to Phuket town or Pan Tong being ~£50.

I would definitely recommend this as a location for couples looking to get away for a quiet couple of weeks. This is a family resort however and there were a number of young children in the pool having a good time during our sleepy days which did sometimes make it a bit noisy.

In terms of guests, I would say that it was ~20% UK residents followed by French, Russian and Asian (China / Japan). That also reminds me of the breakfast which is great and very varied providing options for all tastes which was great.
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Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach
Responded 7 Mar 2020
Dear S4278JAjamiem, Really appreciate you choosing to stay with us on your recent journey to Phuket......we do our best to allow you to cocoon yourself away from the world for a brief moment in time and reconnect with each other....and a dash of reality thrown in with kids playing LOL. At this time of year most Europeans are escaping their winter which is why we are such a popular destination with a temperature slightly above freezing...31 degrees to be exact. Sunsets and sun loungers the perfect holiday. We hope to see you again in the future and who knows next time maybe with some extra additions to your family. If you are heading back please let our Guest Loyalty Manager know. h7488-fo5@accor.com Check In. Chill Out Brett Wilson General Manager
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Mel M wrote a review Oct 2020
+1
5.0 of 5 bubbles
We were so excited to return to the Pullman after visiting three years ago and we are certain we will be back.

From the moment we arrived the staff treated us like royalty. Nothing was too much to ask for and in fact, we were constantly being offered more than we could have hoped. In particular Albert and Roxana stood out to us as being the best examples of leadership. They seemed to be there the whole time and were never standing still. Roxana was serving at Vero's at night and cleaning the beach with her operations staff at 7am the next morning while Albert was serving coffees and food at breakfast and collecting towels by the pool in the afternoon. No task was "below" them and their staff interacted with them in a way that highlighted the respect that they have for them.

In particular, there were two areas that we were assisted in that went above and beyond:
1. After a day of surprising sun we both got burnt. Roxana saw us at dinner and bought us a bag of fresh aloe gel.
2. I mentioned to Albert I am gluten free on the first day and he ensured there was gluten free pasta, pizza dough and bread available at all times. Every accommodation was made without needing to ask.

We were able to go to the spa a few times in our visit and at all times we were amazed at not only the incredible treatments, but also at the friendly and accommodating service.

Pong, at Vero, does an incredible job in his role at the restaurant and ensured we always had our favourite table available and the staff at the pool couldn’t do enough for us! In particular Bonus was amazing!

On the final day we reflected on “if we had to say one thing that could be better what would it be?” And honestly couldn’t come up with anything! We wanted for nothing and got so much more! The room and facilities are of course incredible (as they were the first time we stayed) however it really is the service that Roxana, Albert and your fabulous staff provided that made our week a true "Luxury Escape"!
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Phuket Arcadia Naithon Beach, Other at Pullman Phuket Arcadia Naithon Beach
Responded 13 Nov 2020
Dear leyanne1977, Firstly thank you for your loyalty especially during these unprecedent times we live in..... The best leadership tool we have is our own personal example is something we discuss as a team constantly and it makes me smile to hear both Roxana & Albert have lived this in every way with your " Luxury Escape" experience. We cant wait to see you back in the future and we will make sure the Aloe Vera gel is ready and waiting just in case you forget the sunscreen. Our Beach House Your Holiday Home Brett Wilson General Manager
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Luc_Jiguet wrote a review Mar 2021
5.0 of 5 bubbles
The hotel is located in one of the most quiet and beautiful location of the island, overlooking Naithon beach, where we could easily access from the hotel as we felt like taking an alternative from the infinite pool.

The room was very comfy, perfectly clean, and well maintained, we staid in the grand ocean type that gave us the feeling to wake up in the blue sky water of the Andaman sea.

We enjoyed the many different offerings prepared by the food and beverage team, from the pool bar, the sky lounge to the authentic Italian restaurant. Service was friendly and very professional, with attention to details and always willing to go the extra miles to satisfy our requests.

We felt like home away from home during those two days, very enjoyable, we will surely come back!

Luc & Nuch
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Phuket Arcadia Naithon Beach, Other at Pullman Phuket Arcadia Naithon Beach
Responded 25 Mar 2021
Dear Luc_Jiguet, As you say Naithon beach is one of the best beaches in Phuket, we are lucky to be the only international hotel on this beach which means tranquility and relaxation for you! There is nothing better than waking up to Blue sky's and crystal blue water to make you feel like your on holiday or escaping from the world around us for a brief moment in time......delighted to hear it was truly memorable for you and your partner We look forward to welcoming you back to Our Beach House our Holiday Home......if you are venturing back please let our Guest Experience Manager know so we can ensure the little details are taken care of for you. h7488-fo5@accor.com Check In Chill Out Brett Wilson General Manager
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kor4at wrote a review Nov 2020
Thailand
5.0 of 5 bubbles
THE PULLMAN ARCADIA PHUKET
We stayed here in November 2020 An Amazing Hotel exceptional facilities the rooms are very nice and large we were in the deluxe room the large bed was very comfortable and later we upgrades to the ocean room as per name a great view of the sea. The deluxe and Ocean room had large balconies with table and chairs including a comfortable sofa which you can stretch out on and relax.
There was a large smart TV with plenty of programs to choose from and there was many socket options for various electrical appliances.
If you are looking for a hotel that offers something a bit special then I would recommend The Pullman Arcadia.
The swimming pool is huge with plenty of loungers around it and there is a shallow area which is safe for children and a very good service from the bar staff.
The staff throughout the hotel was very nice, helpful and attentive.
The breakfast buffet was exceptional and had an incredible choice of food and drinks everything was delicious.
The only downside I can say is the Hotel is situated in a relative quite area, you would need taxi’s to go to anywhere that has good night life and choices of good restaurants but the hotel restaurants are very good but on the expensive side. We ate in the Italian restaurant two times and the food as well as the ambiance was exceptional.
But if you want a quality hotel away from the hustle of the night life and loud music etc. such as Patong area then have a look at the Pullman.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Phuket Arcadia Naithon Beach, Other at Pullman Phuket Arcadia Naithon Beach
Responded 4 Dec 2020
Dear kor4at, Our Goal is to cocoon our guest away from the hustle and bustle of everyday life and allow you to reconnect with your loved ones - it sounds like your were able to do this which makes us smile. The beds have a little story to them which felt like to story of Goldie Locks and the tree bears....this bed is too hard, this bed is too soft but this bed is just right.....it took us a long time to find the perfect one and delighted to hear you had a great sleep. Thank you for choosing to stay with us and we hope to see you and your friends back in 2021 for some more "good value". If you are heading back please let our Guest experience Manager know h7488-fo5@accor.com Check In Chill Out Brett Wilson General Manager
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Kayla Harley wrote a review Jan 2020
Washington DC, District of Columbia
+1
5.0 of 5 bubbles
This was first time staying at the Pullman. I was a little concerned about the 30/45 minutes distance from all the major towns and city activities but it actually worked out for the best as were we able to truly retreat, relax and enjoy the vacation.
The guests are global. I find that everyone is quite peaceful and attentive to their own experience but are kind enough to extend a hand for a picture if need be. The resort provides a private beach entry to Naithon Beach but locals also come to enjoy. There are plenty of carts, shops and restaurants nearby enjoyment as well.

The attendants were very timely, kind and patient. Willing to bend and yield to last minute changes almost everytime. The breakfast was perfect. The choices that were offer were amazing there was something for everyone: Asian, American and European Menu options. We traveled for New Years and each and every attendant including the Head Chef and Director of Operations came to our special dinner Table arrangements and greeted us inquiring of our satisfaction and stay. It is truly a lifestyle experience at the Pullman for whatever you've come for. Although on vacation, I was able to conduct business and get work done online via their activity room as there was a computer provided. As an athlete, there was fitness accessibilities including a gym, specialized equipment and a rooftop that overlooks the water and pool area. The pool was also a pleasant place to relax near, gemreat for catching up to reading or just relaxing in a hammock. I participated in water aerobics that was relaxing and fun also. Overall. My experience was fulfilling. The only thing I was suggest is an all night bar for guest. The closing hours were a bit too early.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach
Responded 3 Jan 2020
Dear thegkbabe, We like you rhyming play on words with your heading and delighted to hear you had both a fulfilling and peaceful stay. As you mention, we love the fact we are situated no where near Patong or the overcrowded areas, yet still allowing you to visit those places if you wish. We note your point with the bar and whilst maybe not a 24hr we certainly will look at extending hours at certain periods of the year to better serve our guests - we also can recommend some great night spots not that far away from the resort for next time. We wish you all the very best in 2020 with your sporting achievements and hope to see you back as a Pullman Lifestyler or tell all your friends on where to stay when in Phuket. If you are heading back please let our Guest Loyalty Manager know so we can help with a fitness program to suit your needs. h7488-fo5@accor.com Design Your Journey with Pullman Brett Wilson General Manager
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Andrew C wrote a review July 2021
Bangkok, Thailand
5.0 of 5 bubbles
My daughters and I just completed two weeks in the Phuket Sandbox program at the Pullman Phuket Arcadia. As a 20 year+ resident of Thailand, I can say with supreme confidence that our stay at this resort was one of the finest experiences we've ever had in Thailand.

First and foremost, this Sandbox stay was organized, safe, and efficient. Communication before our booking was clear and detailed, and the hotel provided all necessary paperwork for our Certificate of Entry, as well as planned our Covid tests during our stay. All staff (and guests) maintained appropriate distancing, correctly wore masks, and kept hands clean by using one of the numerous hand sanitizing stations around the resort. In short, all health and safety protocols were what one would expect from a 5-star resort.

Moreover, the property is stunning and the service is first-class. The breakfast buffet was outstanding and had a full range of Thai and international favorites. It is rare to see my girls eager to wake up in the morning, but this breakfast had them up each day ready to go! Lunch and dinner were excellent as well, with lots of healthy options for all tastes. The food truly was a highlight.

Aside from relaxing by the amazing pool area, we really enjoyed the Library. There was a nice area for playing cards, and the pool table was a place for some good family fun. The lobby area and attached bars/restaurant were impressive. The photos don't do the property justice; the daily sunsets, drinks, and tapas were a favorite! And, of course, the rooms were outstanding. We enjoyed two ocean view connecting rooms, and the balconies got plenty of use. And, or course, Pullman Arcadia makes everything very efficient and easy with a special app. You can order room service, organize transportation, chat with the front desk, and schedule a room cleaning right from your phone! Very cool concept. And, for those of you who enjoy exercise, the fitness room is open 24 hours. That proved to be useful as we got over jet lag at the beginning of our trip.

However, what makes this hotel truly superior, in my opinion, is the service. The Director of F&B, Albert, really went out of his way to make our stay enjoyable. He was able to get to know all the guests while simultaneously managing the entire 5-star experience. The front desk staff, especially Ing, Baifern, Jane, Tiffy, and Bella, always went out of their way to chat with us and ensure everything was wonderful. The servers at the restaurant were kind and efficient, and we knew them all by name by the end of our stay. In short, the staff at the Pullman truly represents the best of Thai culture and hospitality.

So, to sum up, if you are looking for a wonderful and safe experience in the Sandbox, you can't go wrong with Pullman Arcadia Phuket!
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Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Phuket Arcadia Naithon Beach, Other at Pullman Phuket Arcadia Naithon Beach
Responded 13 Aug 2021
Dear Andrew C, Firstly thank you for your loyalty and support during the opening phase of the sandbox concept and we can only hope this is the way forward for many more people to start enjoying some "normality" in travel again. At Accor we hold ourselves to the highest hygiene protocols, or as we like to call it AllSafe program, and we are delighted to hear you felt safe and comfortable at all times with your family. We are very proud of both the team and resort we have built of the years and I know they do everything they can to ensure our guest have a great experience with us - to know we were "one of the finest" you have had in Thailand is a bonus and one the team can feel very proud of given your 20+ years of coming here. I will ensure they are recognised for their efforts. We appreciate the kind recommendation and you know where to find us if you are ever back this way - for now stay safe and if you are venturing back our way in the future please let our Guest Experience Manager know so we can ensure all is in readiness for another successful stay. h7488-fo5@accor.com Our Resort Your Playground Brett Wilson General Manager
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Answer from Julie M
17 contributions
Absolutely the best hotel, carts to get to & from your room no long waits it was really lovely, lots of restaurants & bars about
Answer from Bill L
27 contributions9 helpful votes
Yes we used the hotel limo and it was great and well priced. Go for it especially given you are travelling alone. Was a little hard to find the driver at the airport but other than that great.
Answer from Ammar Y
Manama, Bahrain41 contributions31 helpful votes
There’s always Rain in Thailand, however it’s always warm so clothing is summer clothing regardless. You’ll also find umbrellas scattered across the hotel which you can take with you outside. The Rain comes and goes and it’s very hard to have two days in a row with no rain at all.
Faverollehen asked a question Nov 2023
Prescot, United Kingdom100 contributions71 helpful votes
Can non residents / guests use the hotel bars and restaurants and pools?
Answer from Mr_Donk
Bangkok, Thailand64 contributions34 helpful votes
bars and restaurants - yes with advance reservations. Pool - i'm not sure. Mostly hotels in Thailand keep pool for in-house guests.
Answer from Peter S
Sydney, Australia18 contributions11 helpful votes
Contact the hotel for price. Has kids club and will organise baby sitting.
miniq261 wrote a tip 18 June
Singapore32 contributions55 helpful votes
5.0 of 5 bubbles
"Restaurant just outside Pullman has nice Thai food if you want something else other than resort food."
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Pat M wrote a tip 16 June
Auckland, New Zealand4 contributions3 helpful votes
4.0 of 5 bubbles
"If you want go sightseeing make sure you know in advance what you want to do and how you are going to get there."
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Andres A wrote a tip May 2024
Houston, Texas313 contributions144 helpful votes
3.0 of 5 bubbles
"Be aware of the Hotel location, is 1 hour away from all the points of interest Traffic could be extremely heavy during peak hours"
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Bhinneka wrote a tip May 2024
Singapore, Singapore1,052 contribution2 helpful votes
5.0 of 5 bubbles
"They have daily free activities but you need to check the chalk board beside the pool or you might miss them."
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michelle c wrote a tip May 2024
Sydney, Australia228 contributions54 helpful votes
5.0 of 5 bubbles
"Ocean view room"
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Not the right property for you?
There are more places to choose from in the Sakhu area.
PRICE RANGE
AU$175 - AU$262 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketThalang DistrictSakhu
NUMBER OF ROOMS
277
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PULLMAN PHUKET ARCADIA NAITHON BEACH (AU$175) - 2024 Prices & Reviews (Sakhu, Thailand) - Tripadvisor

Frequently Asked Questions about Pullman Phuket Arcadia Naithon Beach
Which popular attractions are close to Pullman Phuket Arcadia Naithon Beach?
Nearby attractions include Phuket Elephant Care (0.9 km), Nai Thon Beach (0.3 km), and Duckside Shop & Farm (0.6 km).
What are some of the property amenities at Pullman Phuket Arcadia Naithon Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Phuket Arcadia Naithon Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Phuket Arcadia Naithon Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Phuket Arcadia Naithon Beach?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Phuket Arcadia Naithon Beach?
Conveniently located restaurants include Vero Italian Trattoria and Wine Bar, Shameena Restaurant and Lounge, and Macarona - European Cuisine & Pizzeria.
Are there opportunities to exercise at Pullman Phuket Arcadia Naithon Beach?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pullman Phuket Arcadia Naithon Beach have airport transportation?
Yes, Pullman Phuket Arcadia Naithon Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Phuket Arcadia Naithon Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Phuket Arcadia Naithon Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Phuket Arcadia Naithon Beach?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, and Thai.
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