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Mauna Kea Beach Hotel, Autograph Collection

AutographUSD 652*
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#1 of 4 Hotels in Puako
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Mauna Kea Beach Hotel, Autograph Collection
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1,204 Reviews from our TripAdvisor Community

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Showing 1,135: English reviews
Phoenix, Arizona
Reviewed 25 June 2015

My wife and I recently stayed at the Mauna Kea Beach Hotel and thoroughly enjoyed ourselves. The hotel is beautifully situated on a small cove. There is almost no wave action, which makes it great for families with small children. Good snorkeling in the rocky reef just a short swim from the beach. Our room, which looked toward Mauna Kea,...

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Helpful?
2Thank 68Aalum
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Mahalo for visiting and sharing your kind remarks. We are happy you enjoyed your stay and look forward to welcoming you with warm aloha the next time your travel plans bring you our way.

Los Angeles, California
Reviewed 23 June 2015

I researched and researched to find the "perfect" place for our family. We are the grandparents and we had our daughter and son in law and 3 granddaughters, plus one brought a friend. I have certain criteria for hotels and Mauna Kea fit them all. Firstly, Diane in reservations was exceptional. She made sure our rooms were exactly as I...

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3Thank patinca
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

We are delighted you have discovered Mauna Kea Beach Hotel and that your family enjoyed their stay with us. Like so many others, we hope to welcome you back again and again in the years to come. Mahalo.

Texas
Reviewed 20 June 2015 via mobile

we arrived at the Mauna Kea beach hotel around midnight and we realized immediately we had made the right decision in choosing this hotel! As soon as we arrived we were greeted by s Bellman who immediately put flower necklaces around our necks and at the front desk we were served juice which was very good! We were given a...

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1Thank Armymedic15
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Thank you for the great comments! We look forward to welcoming you back - hopefully one day very soon. Aloha.

Carlsbad, California
Reviewed 19 June 2015 via mobile

There are things to love about the Mauna Kea Beach Hotel- the Manta Restaurant, good room, excellent maid service for the room, snorkling, and the beach. The restaurant is positioned with open viewing of spectacular sunsets and the food and service are impeccable. They have nice specials based on locally sourced products every day they are open and a substantial...

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5Thank kelangst
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and sincere mahalo for visiting and sharing your extensive comments. We are excited to let you know that we are working very hard on expansion of dining options and by the end of the year, the "new" Copper Bar will up and running as a fun, casual option to our signature dining room, Manta & Pavilion Wine Bar, while...

Raleigh, North Carolina
Reviewed 18 June 2015

The welcome from the staff was memorable. Service overall was top shelf. Kind of remote so you are probably going to eat most of your meals at the resort. This is where the property gets knocked down. The food was very expensive. I can handle that if it was of superior quality. Very basic, very average food. Nothing memorable about...

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2Thank 673uef
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Mahalo for staying with us and sharing your comments. Tour thoughts have been shared with our team leaders so that we might continually improve every aspect of our guests' experiences. Thank you again and we do hope you'll return one day soon.

St. Helena, California
Reviewed 16 June 2015

Had a great family week's vacation with the whole family including our grand daughter. Great beach in the morning (get their early to get an umbrella and lounge) (towels are provided) and nice pool side in the afternoon. Many places to choose from to eat during the day. Rooms were nice and service was good. Great for kids. Can walk...

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Helpful?
Thank Leo A
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and thank you for choosing to stay with us. We are happy you and your family enjoyed your visit and hope that you'll return one day soon. Mahalo.

Los Angeles, California
Reviewed 14 June 2015

I had not been to the Mauna Kea for about 30 years. Great beach, beautiful scenery, but the rooms had the feel of an upgraded Holiday Inn. Very expensive - room was $663 per night, but was small and tacky. Limited dining and drinking options. Complaints: Coffee is available at a kart near the lobby in the morning until 6:30...

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5Thank Joe A
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and thank you for sharing your thoughts. We apologize that we did not meet all of your expectations but appreciate hearing from you so that we might review where improvements could be made in the future.

Sydney
Reviewed 12 June 2015

We arrived here for 4 nights of our honeymoon. We stayed in a beachfront full ocean view room and the room itself and the view were beautiful. The turndown service was lovely, toiletries beautiful and the service was great. The hotel itself is very old, but perhaps that's part of the charm. The rooms have been refurbished. We didn't realise...

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Helpful?
Thank LozzyP13
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and congratulations on your marriage! Yes, there are times when there are a lot of families here and with varying spring break schedules, it is difficult to know in advance. We do want you to know that since your departure, and in response to guest comments, we have begun offering more dining options here at the resort and on...

Reviewed 10 June 2015

We visited the Mauna Kea Hotel and after 2 nights my whole family was bitten by bed bugs. The hotel management refused to look at the bites all over our bodies, and insisted that we were bitten by mosquitos. The bites were so numerous and painful went to urgent care because I was concerned for my family. The urgent care...

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39Thank MisterGato G
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

As with the prior similar review, we are deeply troubled by these allegations and have no further comment during our ongoing investigation. Please note that Eco-Lab continues to maintain there is absolutely no evidence of any infestation.

Honolulu, Hawaii
Reviewed 9 June 2015

I had forgotten how lovely this iconic hotel and romantic natural setting were. I booked it as they were hosting a jazz/blues festival on-site. I am so glad that I did. There are so many hotels to choose from but this was the first luxury hotel built by Rockefellers in the 60's. It is timeless and it has just undergone...

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1Thank MargaretmHonolulu
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Mahalo for your kind remarks. We sincerely appreciate hearing from our guests and look forward to sharing your comments with our hard working team. Aloha, and please return again soon.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Manta Restaurant
Manta Restaurant
Cuisines: American, Seafood, Wine Bar, Hawaiian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel located on Hawaii Island's Kohala Coast. Legendary, timeless hospitality. Exceptional value. No mandatory resort fees. ... more   less 

Additional Information about Mauna Kea Beach Hotel, Autograph Collection

Address: 62-100 Mauna Kea Beach Drive, Puako, Island of Hawaii, HI 96743-9706
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: $588 - $1,209 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mauna Kea Beach Hotel, Autograph Collection 4.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mauna Kea Beach Kamuela
Hotel Mauna Kea Beach
Mauna Kea Beach Hotel
Hotel Style:
#1 On the Beach Hotel in Puako
#1 Luxury Hotel in Puako
#1 Spa Hotel in Puako
#3 Family Hotel in Puako
#3 Romantic Hotel in Puako
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Questions & Answers

Here's what travellers have asked, with answers from Mauna Kea Beach Hotel, Autograph Collection staff and other travellers.
38 questions
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Questions? Get answers from Mauna Kea Beach Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like 4th floor of the beach front wing which was convenient to everything”
jonathanbZ9782YR, 16 May 2017 | Read review
“I thought the beach front wing was great, easy access to the lawn and beach, closer to the water.”
  • hair/dust/crud on the floor
  • dust on the appliances
  • hair and stuff in the tub
  • hair and dust in drawers
jaykbh, 13 May 2017 | Read review
“Get the ocean view rooms.”
  • view from veranda
  • view from veranda
MrB003, 9 May 2017 | Read review
“Watch the manta rays during their night swim from one of the restaurants.”
db54222, 1 May 2017 | Read review
“Marriott status helps. Water view is worth the extra moeny.”
Cigarjim_13, 27 Apr 2017 | Read review
5 of 5
Autograph
USD 652* /night
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TravelocityUSD 652
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Prices are for 1 room, 2 adults
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