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Hapuna Beach Prince Hotel

3,744 reviews
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Traveller (1928)
Room & Suite (458)
Pool & Beach (386)
Overview
  • Excellent56%
  • Very good30%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“hapuna beach”(489 reviews)
“the coast grille”(139 reviews)
“the big island”(633 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,744)Write a Review
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1,897
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295
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1,897
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Show reviews that mention
All reviewshapuna beachthe coast grillethe big islandparking garagesister hotelthe mauna keaocean viewbreakfast buffetpool barcafe pestochairs and umbrellasboogie boardinggolf coursewhite sanddouble sinkslarge bathroomrental car
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1 - 5 of 3,464 reviews
Reviewed 1 week ago via mobile

The construction noise is all day, 7 days a week. We visited Feb 1st to the 13th. When we arrived I wanted to cry. I had no idea the extent of the construction. The noise lasts into the night and makes it impossible to enjoy...More

7  Thank Jet S
Response from MaunaKeaResort, Guest Relations Manager at Hapuna Beach Prince HotelResponded 5 days ago

Aloha and mahalo for your feedback. We sincerely apologize for the less-than-restful stay and are so sorry it interfered with your stay. We do hope you'll consider visiting again - post renovation - and enjoy many peaceful moments at the "new" Hapuna. Again, our sincere...More

Reviewed 1 week ago

Despite all of the construction personnel roaming the restort, as well as the construction noise, I did enjoy my stay at this resort. On check-in, the first room they put me in had a balcony overlooking a construction site with about 6 contractors sitting nearby,...More

1  Thank lite29
Response from MaunaKeaResort, Guest Relations Manager at Hapuna Beach Prince HotelResponded 5 days ago

Aloha and mahalo for your review and feedback. We appreciate hearing from our valuable guests and sincerely hope you'll return to enjoy the "new" Hapuna very soon.

Reviewed 1 week ago

Although the hotel was undergoing construction while we were there, our stay was wonderful. The room was comfortable and spacious, although we didn't make use of the balcony because of construction noise. However, when the doors to the balcony were shut, we didn't hear the...More

2  Thank Caroline H
Response from MaunaKeaResort, Guest Services Team at Hapuna Beach Prince HotelResponded 1 week ago

We appreciate your understanding during this exciting time of chance. As you know, the renovation will only enhance your future stays with us. We are happy to hear you enjoyed the spacious room, fantastic beach and great poolside dining! Thank you for your review and...More

Reviewed 2 weeks ago

This was my second stay, the last 5 years ago. Yes, there is still construction happening and yes there is a pool area not open yet and yes the fancy restaurant is not open yet and yes you do hear and occasional sound of construction....More

7  Thank steve100
Response from MaunaKeaResort, Guest Services Team at Hapuna Beach Prince HotelResponded 1 week ago

We appreciate you returning and choosing to stay with us again. We are happy to hear that you had another great stay. Mahalo for your understanding during this exciting time of change and we are glad that you are enjoying the recent updates. Thank you...More

Reviewed 2 weeks ago

Booked under the assumption that we would be allowed to use the facilities at Mauna Kea. When we arrived we were told that that option was no longer available because Hapuna's pool and pool cafe was open. Was not very happy to spend my vacation...More

1  Thank Hollijoy
Response from MaunaKeaResort, Guest Services Team at Hapuna Beach Prince HotelResponded 1 week ago

We do apologize for any confusion regarding the use of the facilities at Mauna Kea Beach Hotel. We do welcome our guest to experience the dining outlets based on availability. We are sorry for any inconveniences during your stay. Thank you for returning to choose...More

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123456693
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
USD 303 - USD 771 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puako
#4 Spa Hotel in Puako
#4 Romantic Hotel in Puako
#4 Luxury Hotel in Puako
#4 Family Hotel in Puako
#4 On the Beach Hotel in Puako
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 303 - USD 771 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puako
#4 Spa Hotel in Puako
#4 Romantic Hotel in Puako
#4 Luxury Hotel in Puako
#4 Family Hotel in Puako
#4 On the Beach Hotel in Puako
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1928)
Room & Suite (458)
Pool & Beach (386)
Dining (84)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Questions & Answers
Ask a question
brennanpc23
19 February 2018|
AnswerShow all 3 answers
Response from joslyn62 | Reviewed this property |
I know tge new pool is done, not sure on the restaurant by the pool or other food establishments. When we were there in December you could catch s shuttle bus over to the Mauna Kea Beach Hotel and use all of their facilities... More
0
Votes
Christina D
21 January 2018|
Answer
Response from BoyNDogs | Reviewed this property |
The incredibly useless front end manager I talked to said it will continue through July. The hotel will reopen, under new mgmt this spring, but construction won’t be done until July.
0
Votes
btandrmb
11 November 2017|
AnswerShow all 5 answers
Response from h_aus_Sch | Reviewed this property |
The hotel is a big construction site. There is no restaurant, no bar, no pool. it is extremely loud. There is construction noise from 6:30 in the morning until sunset. Also on the beach the noise is very loud.
2
Votes
Google Translation
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12345625
Room Tips
"Ask for a renovated room"
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"wait until renovation is complete or only sleep there"
Read review
"Rooms away from the car park have closer access to the pool"
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"...just don't."
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