From the patient and accomodating reservation changes till the last minute, a perfect 5 night stay in the lakeside suite. Absolutely beautiful surroundings and warm, professional and friendly staff. Can’t find anything to complain about and can’t wait to visit again. Bridget
Came here for a wedding and was impressed with the beautiful gardens and quite possibly the biggest, fanciest stables I've ever seen, loved the horsey smell and the friendly horses. Lovely big ponds with coy fish blend into the surroundings perfectly. Bring your camera when you visit!
We had a wonderful stay at Brookleigh in the Lakeside apartment for our anniversary. We were greeted by complementary bubbles and Whistler's chocolate. The apartment was lovely and surrounded by amazing gardens and stables. I could tell it would make a beautiful venue as well. We also had a couples massage at the Brookleigh Day Spa which is in the same area as the apartments and that was fantastic as well.
The staff were nice but failed to recognise my arms in the air with the dog around. I’m allergic. They took us to the gatehouse cottage which if you want it to yourself is $500+ a night. I’m not sure why they’d ask this price when you can get a lovely home elsewhere for less and you aren’t at risk of sharing. The rooms are all bunched together. The back door to get to the outdoor bench doesn’t work. It’s so stiff I had to ask my husband and even he struggled to open it. I see what other reviews mean by the ants. My husband was attacked in the house by a bull ant! From outside the property needs so much repair. There’s so much water damage and no wonder when the Dow pipes are obviously blocked. There was no toiletries provided other than what other guests had left behind! What accomodation doesn’t provide shampoo, conditioner and body wash? The little details were sadly lacking. The towels were so tiny it didn’t actually wrap around me. They weren’t the sized towels I’m used to having in accomodation. They were more like kids towels. The shower floods the bathroom and leaves a dangerous slip hazard because the door doesn’t close right. We found a hair in our bedding. This was given to us as a gift. We would not return. This place needs work and fast. If these things were tended to I would absolutely consider it worth the money. …
Came in my special car for a wedding this morning. I asked if there was an alternative parking spot for my Ferrari because it may get damaged if not parked in bitumen. The car is new and also very low to the ground. A very rude lady named Jacqui told me there were no alternatives and to leave the property. To go home and change cars. Have been to many places on drive days with Ferrari and Lamborghini and Rolls Royce clubs. Usually always treated with basic respect. It was the way she talked to me that was uncalled for. Will tell all my friends in all the car clubs and dealerships that our prized possessions are not welcomed there. Nothing luxurious about this establishment when no inclusions for VIPs.