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GHT Hotel Neptuno

AMOMAUSD 80*
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Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
USD 80*
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GHT Hotel Neptuno
GHT Hotel Neptuno
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417 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Ormskirk, United Kingdom
Reviewed 15 September 2013

Just returned from the lovely Neptuno. My husband and I were looking forward again to our holiday here when our dog was taken very ill. Rather than lose all of the money we decided I should go at the last minute. Well I couldn't have been looked after better. It was like a home from home. The food was great...

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Helpful?
1Thank RitaSteOrmy
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Rita, Thank you so much for your comments. We are so glad to know that you had a good experience in our hotel and enjoyed our facilities and services. We feel very proud of the impression you had from the hotel. It will be our pleasure to welcome you once again! Best regards,

Whitley, United Kingdom
Reviewed 13 September 2013

I am writing this review after just returning from this hotel to try and help future visitors or help you decide if this is for you. On researching we found contradicting facts etc so hopefully this will help you. Some points are out of the hotels control and I have not marked them down or up on these but felt...

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Helpful?
5Thank tn62wilts
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Tony and Mandy, Thanks for sharing your experience on TripAdvisor. We can say that overall you had a good stay at our hotel. Thanks again for your honest opinion and feedback it will help us to improve. I apologize for the inconvenience with the transportation to the hotel, I just want inform you that the hotel has a minibus...

Enfield, United Kingdom
Reviewed 31 August 2013

we have has two holidays at this hotel, the staff were excellent they could not do enough for you, the gardens are perfect for sitting in the shade. The food is good and the service too, we will be going back for sure.

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Helpful?
Thank lyn l
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Lyn, Thank you so much for posting this kind comment on TripAdvisor. What a pleasure to read that you were satisfied with the hotel and its services. We are all looking forward to welcome you again at your new home in Tossa de Mar, Hotel Neptuno. Best regards,

Southport, England, United Kingdom
Reviewed 27 August 2013

I booked this holiday through Alpharooms.com then emailed the hotel directly the requests I had regarding rooms etc.The emails were always dealt with efficiently & politely, a great first impression. On arrival at the hotel staff were very welcoming, we arrived late & the check in process was very quickly carried out, an advantage when you are tired. The lift...

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Helpful?
4Thank Elizabeth W
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Elizabeth, How can we not smile with such an amazing comment!! Thank you so much for leaving this comment on TripAdvisor. We are looking forward to welcome you to Hotel Neptuno. I recommend you to check our web site, ghthotels, to obtain the best deals and promotions. Best regards

UK
Reviewed 26 August 2013

Stayed 6 nights here this August. Chose it mainly because of the TA reviews. However have to admit that I felt let down by the hotel. The good points - good location (in the old town, quiet but then again nearly all of Tossa is quiet), room clean (but basic), pool good. But it is let down badly by the...

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Helpful?
1Thank ForbesUk
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear guest, It's a pleasure to know that overall you had a good time with us. Thank you very much for your feedback. We apologize if your stay with us was not a perfect experience. We will take into consideration all your comments in order to improve and make sure your next visit will exceed your expectations. Sincerely.

Carlisle, United Kingdom
Reviewed 19 August 2013

We stayed here as a couple in July 2013. Hotel was great, clean and friendly. I liked it as it was quite small and kept the traditional spanish look, Drink prices were good as were the waiters. Food average to be fair, but didn't go hungry. Salads were good. Pool was great and loads of sunbeds always available, Location was...

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Helpful?
1Thank jaclyt
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear guest, Thank you for your feedback on your stay with us at Hotel Neptuno. We hope to see you soon here. For future bookings we recommend you to book directly on our web site GHT Hotels obtain the best deals and offers. Best regards,

Corby, United Kingdom
Reviewed 18 August 2013

We have just returned from a week at the lovely Neptuno and would recommend it to anyone who wants a peaceful, chilled holiday in calm and beautiful surroundings. Every single member of staff, from the cleaners to the waiters were so attentive, professional and helpful. The hotel is set in beautiful well maintained gardens and there is plenty of shade....

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Helpful?
2Thank Bernadette O
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Bernie and John, Thank you for taking time and write to TripAdvisor it will help other guests to know better Hotel Neptuno. What a pleasure to read that you were satisfied with our services and enjoyed your stay with us. We are very much looking forward to your next visit to Hotel Neptuno. Best regards

Nikolaev, Ukraine
Reviewed 9 August 2013

We stayed in Neptuno hotel a week last September. This is a small cozy hotel with many pensioners. Very good breakfast and dinner, tasty and varied. But you have to pay for drinks at evening, and it is not cheap. We liked Tossa de Mar, little town with its historical spirit. But the seashore was much better for us in...

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Helpful?
1Thank Expotraveler
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear guest, Thanks for staying at Hotel Neptuno. For future visits I will recommend you to go to GHT Hotel Balmes or GHT Hotel Marítim, both are in Calella, very close to Barcelona, it takes by train 40 min and both hotels are prepared to receive child, they have kids entertainment and in the Calella beach you will find kids...

matlock
Reviewed 9 August 2013

this is our second holiday in Tossa de Mar a lively resort full of character and a dramatic coastline. The hotel has five floors, our room on the second floor had a lovely view of the town, sea and part of the castle. All staff were friendly and efficient and obviously take great pride in their work. Everywhere is spotlessly...

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Helpful?
1Thank avondale-eagle
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear client, Thank you so much for your word. We really appreciate the time that you spend explaining your experience in our hotel; definitely it will help other potential clients to know better Hotel Neptuno. Best regards,

Yerevan, Armenia
Reviewed 23 July 2013

This is a medium-sized hotel with quite good location; it is close to the bus station and not long distance from the beach and the historical sites. The reception staff was friendly and helpful at their best. We were given a room on the 3rd floor. Both the room and the bathroom were large and clean. BUT the balcony was...

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Helpful?
2Thank kishuyag
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear guest, Thank you for your comment. Our staff offer drinks to our clients but you have to pay for it or not depending on what you have booked. In your case, the drinks are not included in the board you selected. If you want to have your drinks included I suggest you on your next visit that you book...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff

Additional Information about GHT Hotel Neptuno

Address: C/ La Guardia, 52, 17320 Tossa de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Tossa de Mar
Price Range: $71 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — GHT Hotel Neptuno 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hotel Neptuno Tossa De Mar
GHT Hotel Neptuno Tossa De Mar, Costa Brava
Hotel Style:
#5 Family Hotel in Tossa de Mar
#8 Romantic Hotel in Tossa de Mar
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Questions & Answers

Here's what travellers have asked, with answers from GHT Hotel Neptuno staff and other travellers.
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Questions? Get answers from GHT Hotel Neptuno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor.”
LancashireSunny, 19 May 2017 | Read review
“Rooms facing the sea were slightly quieter but overall once inside with doors shut it was quiet even with the air con.”
vanessadA7676NE, 19 Jan 2017 | Read review
“We had a top floor room with pool view - nice”
nevillebagley, 5 Oct 2016 | Read review
“Quiet room with views of the old town”
370mariane, 3 Oct 2016 | Read review
“We had room 202 and although not all rooms got wifi, ours did. We could also see the stage and part of the pool from our room”
mariam547, 13 Sep 2016 | Read review
5 of 5
AMOMA
USD 80* /night
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Prices are for 1 room, 2 adults
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