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We have just returned from the Hotel Villa Carlotta. Previous reviews about the hotel have been at best mixed. The staff were very friendly, helpful and could not do enough for us. The little touches like a welcome drink, bottles of water in the fridge...More
I have been all around Europe staying in 3 to 5 star hotels and this by far was the worse hotel I have ever stayed in. I am not a fussy person by any means but this really was very dated, the rooms were small...More
To start with: people at reception and bar are clearly NOT meant with this title, same goes for room service. - We arrived by car and nearly drove past as reality and internet presentation are miles apart. There is no jetty are a little lawn...More
Management response:Responded yesterday
since you have used a nickname, we are unable to track your reservation.
It seams that you have stayed at our hotel before the refurbishment works started.
We are at your disposal if you want to contact us diirectly at firstname.lastname@example.org.
We visited the beautiful and peaceful area of Belgirate, near lovely Stresa and stayed at this fairly large old style hotel. Location is beautiful. The staff were friendly, helpful and efficient. The rooms are undergoing some modernisation remembering that many buildings in the area are...More
Thank Adrian A
Management response:Responded yesterday
Dear Mr Adrian,
thank you for sharing this detailed review.
We are very glad that you have appreciated the kindness and professionalism of our staff, the breakfast, our swimmingpool nestled in the park and the position of our Hotel overlooking the lake.
The hotel was...More
Clearly the hotel is undergoing unobtrusive improvements but generally I was more then happy. A few tweaks and a bit more time and it will be excellent. Our room was more than adequate with a Juliette balcony overlooking the lake. Everything we needed was there-...More
2 Thank AngelaM1
Management response:Responded 1 week ago
Dear Mrs Angela,
thank you for your detailed review.
We are really glad that you have enjoyed you stay at our SHG Hotel Villa Carlotta and have appreciated all the improvements we have made so far and the kindness of our staff.
We have treasured...More
USD 81 - USD 186 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Lake Maggiore >
Also Known As
Best Western Carlotta ,
Belgirate Best Western ,
Best Western Belgirate ,
Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
Response from KrisHunnisett | Reviewed this property |
Left there yesterday. We had room 265. It was refurbished and ok. We had a balcony overlooking the lake. Yes there is a busy road outside but it is not very busy late at night. The bathroom could have done with modernising... More
Left there yesterday. We had room 265. It was refurbished and ok. We had a balcony overlooking the lake. Yes there is a busy road outside but it is not very busy late at night. The bathroom could have done with modernising and the seal around the bath was mouldy but the shower was actually fine. The bed really comfy. Plenty of wardrobe space. The common areas upstairs were a bit shabby and I guess from the comments so are some of the older rooms. The whole hotel was really clean. The pool man spent hours every day getting every spec from the pool. Our room was spotless every day and clean white towels changed daily.
The breakfast was great. As much as you wanted and everything including Glutin free cereals and soya free dairy. The staff try really hard to make your stay as enjoyable as they can. Belgirate is a bit dead and public transport isn't very regular. Especially in the evening but unusually for the area they have plenty of parking. We had a lovely stay and I would happily return.