Hotel is located in a quiet area. It has a beautiful SPA area, jacuzzi and a nice pool. The staff is extremely service and customer oriented. The breakfast is perfect... a big choice and all absolutely fresh. Especially in this difficult corona times the staff walks the extra mile to make the stay as safe and comfortable as possible. An outstanding example how to satisfy and fidelity customers. We come back.
We spent a couple of nights at this spa hotel. Excellent customer service with two spa tubs, one cooler inside near the lap pool and a hot tub outside to see the views of the alps. The restaurant and bar was really active with locals mixed with hotel guests. The Hotel owner even joined us for a drink. Perfect location in the village, just walk to the gondola for skiing. Clean modern rooms. Our experience exceeded expectations! During summer I heard you can walk from Graechen to Saas Fee on a high trail. Check with the hotel about that. Don't need a car. Ask Hotel where to park down in the valley. Roger Breckenridge, Colorado USA
We stayed with business colleague for vacation in two separate rooms at "Aktiv Hotel & Spa Hannigalp" during this Year winter season. Included was half-board food. Food was not good Swiss quality! But the most bad experience during checking out separately by my colleague and me - the hotel owner and reception lady together - several times tried to cheat (crime scam) by issuing for us fraudulent invoices - higher few hundred CHF than in reality we had to pay. Only after several my warnings to issue right invoice - hotel owner lowered the invoice price to pay. And after hour he again lifted price from his before state price on invoice. We even send report with fraudulent invoices copies to Swiss Consumer Right Service for investigation on this hotel crime activities. We warn other travelers to be careful with thieves - owner and tattooed reception lady at Aktiv Hotel & Spa Hannigalp. We'll never visit this place again!…
Stayed as part of an organized hiking trip. This was probably the best hotel we stayed at during the whole trip. We had a very nice, clean, spacious room with a balcony overlooking the mountains. The room had super comfortable beds and I slept really well here. The bathroom was spotless and had an excellent shower - lots of hot water and good water pressure. The room also had good wifi with plenty of outlets. We had dinner and breakfast in the hotel and both meals were really good. Actually, breakfast was exceptional with eggs three ways (scrambled, hard boiled, and fried) cereal, yogurt, bread, croissants - a super huge spread with lots of choices. I look forward to staying here again!
we got there for a single night, but for sure it could have been more. we stayed at the chase just beside the hotel and we have no complains. the room is very large with a nice washroom (bath and shower) and a small kitchen in the apartment. the hotel has a big swimming pool, a jacuzzi, saunas and harman... just perfect for after the ski. Patricia and Angela did a great job to make our stay very pleasant. the only recommendation i shared with the owner was regarding the electrical car, which could be available for more hours during the day to help coming back from the end of the slopes to the hotel.