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Extremely Disappointing would not recommend.
I hate complaining but having mulled over this the last few days would hate anyone else to experience this. My friend lives in crowborough and I had won this as a prize so booked through www.mylocalteafor two. We chose this...More
The first room we were offered was appalling, with paper hanging off the wall. This was addressed with charm and efficiency by the manager, who offered us a better room and a free drink. She also noted my concerns about the spa changing room, which...More
Visited here one friday afternoon. We were alone in a dull dining room with not even background music (system broken we were told). Served soggy sandwiches with no choice of tea types. It was tea, coffee or the highway. This hotel should realise that people...More
Reasonable place for a couple of nights away on business, quiet so decent sleep but rooms massively tired. Not a holiday hotel. Holes in wall, wallpaper peeling, marks on doors etc. In need of a major refurb. Decent breakfast. Overall though, overpriced for what it...More
Clean hotel and helpful employees. A warm greeting on arrival at reception and in the dinning areas. Bedroom comfortable. Only doanside is thst you can hear other guest talking in the corridors as they pass by and the squeaking floor boards in the overhead rooms.
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Response from susanr0851 | Reviewed this property |
The hotel is off the main road and has some lovely gardens. When we stayed we stayed in a ground floor room which was very clean and there was no noise. My daughter whose wedding we were there for stayed in a suite upstairs... More
The hotel is off the main road and has some lovely gardens. When we stayed we stayed in a ground floor room which was very clean and there was no noise. My daughter whose wedding we were there for stayed in a suite upstairs with her bridesmaids. There was a few guests staying over after the wedding - all staying in different parts of the hotel and nobody had any complaints. In fact, one couple booked it for a special anniversary they had coming up, because they were so taken with room, quietness, area, food, amenities.
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"Back of hotel,so not over the themed nights...or weddings!!"