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25/12/2017 26/12/2017
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    Mercure Tunbridge Wells

    8 Tonbridge Road, Pembury, Royal Tunbridge Wells TN2 4QL, England
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    25/12/2017 26/12/2017
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    USD 173*
    USD 173*
    USD 173*
    Traveller (158)
    Room & Suite (41)
    Dining (15)
    Overview
    • Excellent16%
    • Very good34%
    • Average28%
    • Poor14%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    25 Dec.26 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (914)
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    Time of year
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    1 - 5 of 889 reviews

    Reviewed yesterday via mobile

    Pre booked 10 days prior to stay, booking in at reception ok with prior permission to arrive early to refresh and change for funeral. We also booked for evening meal that's when things didn't go right , the restaurant manager was not really with it...More

    Thank Eli G
    Reviewed 2 days ago via mobile

    Pros. Pool Woodland view from room Cons. Rooms not accurately represented Bad smelling bathroom permeating whole room Disliked rather arrogant attitude of reception,not accommodating for special requests Was far from the festive warm atmosphere expected. Needs investment in the bar area.

    1  Thank outragel
    Reviewed 2 days ago

    Our room was warm and in good condition. Had a good night’s sleep with no noise and all staff extremely friendly and helpful. We were warmly welcomed by reception. This was our third stay and we will return.

    Review collected in partnership with Accorhotels.com
    Thank geoffreyv647
    Reviewed 2 days ago

    My hotel stay at Tunbridge well was awesome.Very good customer care was encountered.and they still emailed me to ask if I arrived home safely,which I appreciated most. The heating system in the room needs to be improved,however not too bad and wasn't reported.

    Review collected in partnership with Accorhotels.com
    Thank ijeoma37
    Reviewed 3 weeks ago

    We were given a warm and friendly welcome and directed to our room. The decor was a little tired but the room was comfortable enough with tea and coffee available. There was also free Wi-fi. If you wanted a second bath towel you could find...More

    2  Thank Merrow89
    Response from MercureTun, General Manager at Mercure Tunbridge WellsResponded 2 weeks ago

    Dear Merrow89 We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive any feedback and I will be sure to share your comments with all our team. I am sure that this feedback...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 83 - USD 173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, ACCOR, TripOnline SA, Hotwire, Cancelon and Evoline ltd so you can book your Mercure Tunbridge Wells reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Kent >
    • Royal Tunbridge Wells >
    • Pembury
    • Also Known As
    • Mercure Tunbridge Wells Hotel Pembury ,
    • Ramada Hotel Tunbridge Wells ,
    • Ramada Royal Tunbridge Wells ,
    • Royal Tunbridge Wells Ramada ,
    • Mercure Tunbridge Wells Royal Tunbridge Wells/Pembury, Kent
    Add Photo Photos
    Traveller (158)
    Room & Suite (41)
    Dining (15)
    Pool & Beach (1)
    Hotel & Grounds (92)
    Bathroom (17)
    Business Centre & Event Rooms (14)
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    Ask a question
    Questions & Answers
    Alan744
    4 December 2015|
    Answer
    Response from susanr0851 | Reviewed this property |
    The hotel is off the main road and has some lovely gardens. When we stayed we stayed in a ground floor room which was very clean and there was no noise. My daughter whose wedding we were there for stayed in a suite upstairs... More
    0
    Votes
    Room Tips
    "Family room was excellent."
    Read review
    "None as the room was excellent."
    Read review
    "Use a satnav, not easy to find."
    Read review
    "No lift that I could see, but there are ground floor rooms."
    Read review
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