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Mercure Tunbridge Wells

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Traveller (171)
Room & Suite (58)
Dining (15)
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Overview
  • Excellent16%
  • Very good34%
  • Average28%
  • Poor14%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (973)
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Traveller rating
153
299
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141
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299
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80
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All reviewstunbridge wellsleisure facilitiesrestaurant staffweekend breakpublic areasbooked this hotelplenty of parkinglounge areastayed here for one nighttown centretescotlckent
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1 - 5 of 947 reviews
Reviewed 4 days ago via mobile

Arrived to no-one on reception. She was dealing with the leisure customers. Eventually I was checked in by a polite and helpful, but clearly overstretched lone receptionist. My room was awful - not what I had requested (asked for a double but got a family...More

Thank annakZ7050IV
Reviewed 5 days ago via mobile

Set about 2 miles from Tunbridge with good parking. Very pleasant check in with the friendly Maisie who explained about the pool and breakfast etc. Huge comfy bed in room, lots of nice fluffy towels/toiletries, tea/coffee making facilities and tv. Slept really well and had...More

Thank Tanzanitegirlblur
Reviewed 1 week ago

A comfortable hotel, although the bathroom could do with some 'checking' - there was some grouting missing from the tiles and the door handle was too stiff to turn easily. The shower was very good. The restaurant was good - although a limited vegetarian choice...More

Thank Julie P
Reviewed 1 week ago

Brought a voucher for the overnight stay, dinner and breakfast, it also included use of the spa We upgraded to a room with a 4 poster bed and separate seating area the bedroom was fine but the sitting room lacked any character and not much...More

Thank Natalie C
Reviewed 1 week ago

Well, won't be coming back! Three days at this hotel, and although the staff are friendly, it's a bit like staying at Fawlty Towers - but not so funny! Mix up with reservation, slow service, average food, poor attention to detail and just does not...More

Thank Andrew W
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
USD 90 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
USD 90 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (171)
Room & Suite (58)
Dining (15)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
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Alan744
4 December 2015|
Answer
Response from susanr0851 | Reviewed this property |
The hotel is off the main road and has some lovely gardens. When we stayed we stayed in a ground floor room which was very clean and there was no noise. My daughter whose wedding we were there for stayed in a suite upstairs... More
0
Votes
Room Tips
"Rooms facing square and car park will be affected by any music from the Function Room"
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"Ask for a quiet room"
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"quieter rooms are further from reception"
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"Book a stay including food, especially breakfast, rather than paying separately."
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