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Mercure Tunbridge Wells

940 reviews
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Traveller (161)
Room & Suite (58)
Dining (15)
Overview
  • Excellent16%
  • Very good34%
  • Average28%
  • Poor14%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (940)Write a Review
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146
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135
77
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146
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77
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All reviewstunbridge wellsleisure facilitiesrestaurant staffweekend breakpublic areasplenty of parkinglounge areastayed here for one nighttown centretescotlckentvenue
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1 - 5 of 914 reviews
Reviewed 2 days ago

From certain rooms the hotel seems a bit of rabbit warren, and inside it could do with a facelift. The restaurant was not bad, but closed rather early in the evening. Staff were courteous and friendly but we did not find them entirely competent.

Thank bullivant039
Reviewed 3 days ago via mobile

I stayed here for one night while attending sn event. It was OK, served a purpose but seriously in need of some TLC and updating. All just feels a little cheap for 4 star! I would say it's a 3 star that has added facilities...More

Thank Paul R
Reviewed 6 days ago

Stayed for one night in room 400 which was lovely very large room which had everything you needed . Was a ready for romance half board for valentines it was a lovely package deal with a box of chocolates in the room and two glasses...More

Thank Karen M
Reviewed 1 week ago via mobile

1st room smelt musty 2nd had dirty sock and plastic knife under the edge of the bed from previous chest and Mould all over window frame. Food great and communal area clean. Pool fithy and toliets scummy not at all what expected from 4* hotel

1  Thank vicki B
Reviewed 1 week ago

I’ve been using this hotel for years and it’s gone down in my opinion. Stayed last week. The bed trim and cushion were badly stained, there was no mattress topper and the room smelled of cigarette smoke. Add to that the extremely dark car park...More

2  Thank Patricia449220117
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
USD 92 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
USD 92 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (161)
Room & Suite (58)
Dining (15)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
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Alan744
4 December 2015|
Answer
Response from susanr0851 | Reviewed this property |
The hotel is off the main road and has some lovely gardens. When we stayed we stayed in a ground floor room which was very clean and there was no noise. My daughter whose wedding we were there for stayed in a suite upstairs... More
0
Votes
Room Tips
"Book a stay including food, especially breakfast, rather than paying separately."
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"Family room was excellent."
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"None as the room was excellent."
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"Use a satnav, not easy to find."
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