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Eastwell Manor

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Traveller (562)
Room & Suite (135)
Dining (65)
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Overview
  • Excellent46%
  • Very good23%
  • Average14%
  • Poor9%
  • Terrible8%
Travellers talk about
“afternoon tea”(173 reviews)
“the cottages”(95 reviews)
“the main house”(62 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,546)
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1,503 results
Traveller rating
658
343
225
146
131
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LanguageEnglish
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658
343
225
146
131
Show reviews that mention
All reviewsafternoon teathe cottagesthe main housemain restaurantspa facilitiesspecial occasionbirthday treatmy mumevening meallovely settingwaiting staffchanging roomsfour poster bedbeautiful groundssteam roomlog firespa break
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1 - 5 of 1,503 reviews
Reviewed today

We visited Eastwell Manor last Saturday for an Afternoon Tea, this was a part celebration for a 21st and 50th Birthday, this was our 3rd visit for the afternoon tea. On arrival we asked to be served on the terrace overlooking the beautiful grounds as...More

Thank roche15
Reviewed 2 days ago via mobile

Thank you for a lovely day yesterday. My spa booking started with a call and I spoke to Claire in the Spa reception. Her attention to detail when it came to dietary requirements was exemplary. She spoke to the Head Chef to check we could...More

Thank HelenGell
Response from Darren S, Front Office Manager at Eastwell ManorResponded yesterday

Dear Helen What a glowing report - how wonderful it is to read that you had such a good time and that you explain the service you experienced from our staff as exemplary. Claire and Jamie will be pleased that you singled them out for...More

Reviewed 4 days ago via mobile

Lovely surroundings, spa fantastic. Clean and recently refurbished rooms (Mews Suite). Restaurant and food was great and service even better. Denes, Andreea, Edy and young blonde guy in the bar were just the friendliest nicest staff.More

2  Thank claredd1
Response from Darren S, Front Office Manager at Eastwell ManorResponded 3 days ago

Dear Clare Thank you for taking precious time out to send us your feedback. I am so pleased that all the hard work and planning that has gone in to our refurbishment is appreciated by our guests. The bar staff will be delighted that you...More

Reviewed 6 days ago via mobile

What a let down, we have been here a few times and this time it was really spoilt, as we came on secret escape we had a mews lodge room not the hotel, these are being refurbished which you are not told about but you...More

3  Thank Thehusseys3
Response from Darren S, Front Office Manager at Eastwell ManorResponded 6 days ago

Dear Guest I am sorry that the accommodation you secured through a third party booking service was not to your liking. The reason these rooms where released to these discount sites is because we acknowledge that there is work going on (which will all be...More

Reviewed 1 week ago via mobile

No call in a week from the manager despite promised they would call! ➖ Our room was a newly refurbished one in a cottage; For over £200 a night I would have expected better and that’s before the faults; the door to the room stuck...More

2  Thank Darren L
Response from Darren S, Front Office Manager at Eastwell ManorResponded 1 week ago

Dear Darren your partner has already left a review that I have responded to and asked that she got in contact with us. I do not think it is necessary to leave two reviews when you travel together even though your review scored us higher...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
USD 127 - USD 365 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 127 - USD 365 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (562)
Room & Suite (135)
Dining (65)
Pool & Beach (19)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jo E
24 April 2018|
AnswerShow all 5 answers
Response from Jilly D | Reviewed this property |
Sorry I don’t know for sure as we were there in March and I couldn’t see any building works then
1
Vote
Alexandra P
17 April 2018|
AnswerShow all 2 answers
Response from Toni H | Reviewed this property |
I wouldn’t waste my time on the place, it’s so sad!! Still no one has responded to me. Who is Darren S? Is he a real or a made up name!! My childhood memories of Eastwell have sadly been crushed !
0
Votes
Derfnej
16 April 2018|
AnswerShow all 2 answers
Response from Dave T | Reviewed this property |
You must check with the spa reception. Hope this helps
0
Votes
Room Tips
"the mews rooms are being renovated now (June 2018)"
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"Would not contemplate staying for any reason"
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"Avoid staying in the Mews at all costs, unless you can be assured it's one of the recently renovated ones!"
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"Top floor of manor house has huge rooms"
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