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Cerviola Hotel

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Cerviola Hotel
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137 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Reviewed 2 weeks ago via mobile

What a find😊 this is a wonderful hotel. There is a total refurbished going on at mo,and what as been finished is absolutely fantastic. The food was lovely,English and continental breakfast. You are 10 minutes away from St Thomas bay and 10 minutes away from Marsascala night life. There are some great bars and restaurants there,especially summer nights and Uncle...

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Helpful?
Thank David C
Alexander C, Guest Relations Manager at Cerviola Hotel, responded to this review

Dear guest, we are ever delighted when our guests are made to feel at home at our hotel. Yes we are in the process of generally renovating, refurbishing and re decorating every department of the hotel to high end standards.Thank you as well for your great comment regarding our team, as we are there to pamper your every need. hope...

London, United Kingdom
Reviewed 3 weeks ago

My third stay at the Cerviola (following on from 2008 and 2011) and goodness what a transformation taking place! All rooms are being revamped and to a very good standard, more work will continue throughout the hotel eventually extending to the roof top pool as well. My room on the 2nd floor was very nice, the bed especially very comfortable....

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Helpful?
Thank KTPW12
Alexander D, Guest Relations Manager at Cerviola Hotel, responded to this review

Dear referral guest, We are pleased you admire our ambition to transform Cerviola Hotel into a high standard three star hotel. Much has to be done but we are on our way to achieve excellence. We also appreciate the fact that our team are always ready to assist you in your needs. Looking forward in seeing you again.

Reviewed 4 weeks ago via mobile

Friendly family run hotel fab breakfast lovely staff rooms are lovely just recently been renovated wil definitely be back pool on roof going to be renovated can't wait to come back and stay here centrally located between main harbour and st Thomas where their is a gorgeous little beach and. Us stopped outside hotel couldn't ask for more

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Thank Dawn A
Alexander D, Guest Relations Manager at Cerviola Hotel, responded to this review

Thank you for your great review about us. We llok forward in having you again, thank you

Wolverhampton, United Kingdom
Reviewed 4 weeks ago

We have been coming to Malta for many years. On this occasion we are here to look for a home , in Masascala so we needed to stay locally The hotel is going through a refurbishment, the room we are in is great, Fresh clean an new. The staff are great, my wife asked if we could have a kettle...

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Helpful?
Thank Ian C
Alexander C, Guest Relations Manager at Cerviola Hotel, responded to this review

We thank you for your splendid review and we look forward to accommodate your family and friends. We also have a Facebook page under Cerviola Hotel and you can now book direct to us from there by using the chat button provided, which eliminates a phone call from abroad.

North Muskegon, Michigan
Reviewed 4 February 2017

A terrific hotel with gracious rooms, very stylish and modern bathrooms located on a quiet but business filled street. Breakfast is good with lots of healthy food. The walk to the town takes about five minutes for the array of resternants and shops. I paid $44 dollars a night!

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Thank Stevie R
Alexander C, Guest Relations Manager at Cerviola Hotel, responded to this review

We really appreciate your positive reaction to our new face lift of the hotel, where our objective is to pick it up to high standards in all departments. We look forward in seeing again and hope by then you would see a great change.

Stockholm, Sweden
Reviewed 17 January 2017

I stayed at Cerviola Hotel with my family one week. We had bought a cheap charter and was not expecting much, we just wanted to go to the sun =) The hotel is not super nice and sure a lot could be done to make it more nice. But the rooms were clean, the breakfast totally fine and the staff...

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Thank BoelBoel85
Alexander C, Guest Relations Manager at Cerviola Hotel, responded to this review

Now isn't that warm to read that when unexpectedly you got a knock from our crew where we presented you with a cake for your birthday. That is who we are deep inside as a family hotel crew, always there to pamper our guests.The hotel is undergoing a major refurbishing to upgrade it to high standard as a proper three...

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 16 November 2016 via mobile

My fiancé and I staid here for a week and we loved it. The refurbished rooms are immaculate. The staff are friendly. We loved the fact that the chef came out to ask us what we wanted for our breakfast. It's only a 5 minute stroll from the waterfront. Highly recommend you stay here if you want a very relaxed...

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1Thank A TripAdvisor Member
Alexander C, Guest Relations Manager at Cerviola Hotel, responded to this review

It is always a pleasure when our guests feel comforted and contented while staying at our hotel. Our crew are always attentive and ready to assist our guests. We look forward in seeing you again, especially when we have execute all the refurbishing at the hotel.

Doncaster
Reviewed 28 October 2016 via mobile

First visit to Malta to see family stayed here in one of the refurbished rooms, all I can say is excellent! Staff are probably the friendliest I have ever come across nothing too much trouble, from Marco the owner to Rita the housemaid! Chef will freshly cook anything you order for breakfast nice walk to the bay for some good...

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1Thank DoncasterSteve
Alexander C, Guest Relations Manager at Cerviola Hotel, responded to this review

We are happy you enjoyed your stay with us and that you find our service outstanding. Our staff are taught to always be there for our guests and nothing is impossible at Cerviola Hotel as we work from our hearts. We look forward in seeing you again especially once all major works are finalized, thank you.

Bath, United Kingdom
Reviewed 11 October 2016

We booked this on a budget and room was ok a bit outdated but we didn't expect luxury, it was cleaned thoroughly every day, they are in the middle of updating all the rooms. Staff very friendly and hard working and helpful. Hope the owners pay them decent wages as they deserve it. We had a couple of queries with...

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Helpful?
Thank deeppurple1509
Alexander C, Guest Relations Manager at Cerviola Hotel, responded to this review

We are glad you enjoyed your stay with us even though you were given one of our older rooms. However since then there exists a new dynamic management with an organized concept in mind. Eventually the whole hotel will recieve a major face lift as it is being refurbished. Thank you for the kind remarks about our staff and Chef...

County Dublin, Ireland
Reviewed 27 September 2016

I booked the Cerviola Hotel for three nights and it was the worst hotel I have stayed in my life. The room had mould on the ceiling and in the bathroom. There was a strong smell of mould. When we arrived the receptionist asked us to pay the full amount for the three nights. As soon as I went inside...

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Helpful?
Thank Erika M
Alexander C, Guest Relations Manager at Cerviola Hotel, responded to this review

We apologize for the bad situation but now since 2017 Cerviola Hotel is under a new dynamic management and all the negatives you mentioned have been eliminated as we refurbish from floor to floor with fine furnishings and linen. All interior hotel walls have display a high end finish, with smooth corridors finished in modern fashion. We look forward in...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included

Additional Information about Cerviola Hotel

Address: Triq Il-Qaliet | Marsascala, Marsascala, Island of Malta MSK 3312, Malta
Region: Malta > Island of Malta > Marsascala
Price Range: $66 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cerviola Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Cerviola Hotel Marsascala
Cerviola Hotel Malta
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Questions & Answers

Here's what travellers have asked, with answers from Cerviola Hotel staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Cerviola Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good choice”
joebumski1, 3 Feb 2017 | Read review
“Find another hotel.”
  • Holes around the air conditioner on the ceiling of the bedroom.
  • Mould on the ceiling of the bedroom.
ErikaM697, 26 Sep 2016 | Read review
“Ring up and ask”
E1742CNkeithb, 15 Aug 2016 | Read review
“Email hotel directly to confirm a balcony room.”
kyla40, 25 Jun 2016 | Read review
“The new rooms are double, twin bed, or triple bed. All have new air conditioning”
  • New shower with rain-drop head
  • Room 209 - twin bedded
  • First floor - new doors
dougr480, 19 May 2016 | Read review
5 of 5