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Crowne Plaza Hotel Brussels Airport

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#3 of 11 Hotels in Diegem
Certificate of Excellence
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873 Reviews from our TripAdvisor Community

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Showing 584: English reviews
UK
Reviewed 26 March 2015

I stayed here for one night on a business trip. On entering the building it has an impressive look and feel with massively high open space. Great location near to the airport accessible with a free shuttle bus every 20 mins. Bedrooms well furnished to high standard and filled mini bar, good large LCD tv and tea and coffee facilities....

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Helpful?
1Thank Jason_Warren
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Jason_Warren, Thank you for taking the time to rate and review our hotel. I thank you for the nice feedback about our hotel however I read your comments about our staff with great concern. At Crowne Plaza Brussels Airport we pride ourselves in the service we offer and I regret that you didn't experience this. Please accept my sincere...

LEEDS, UK
Reviewed 26 March 2015

I recently stayed at the Crowne Plaza in Diegem (18-20 March 2015), near Brussels. My visit was a two day business trip to a Cold Chain Symposium meeting within the hotel and my first experience here. The function was set out in the whole foyet area with business stands encircling the hotel entrance. A large conference room to the left...

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Helpful?
Thank BEENOLeeds_Uk
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear BEENOLeeds_UK, Thank you for taking the time to rate and review our hotel. It was a true pleasure reading through your detailed review full of wonderful feedback on our hotel and our staff. I will certainly share this with my team as I am sure it will make them all smile. We are already looking forward to welcoming you...

Tonsberg, Norway
Reviewed 24 March 2015

The Crowne Plaza Hotel Brussels Airport is a very nice place to stay on a business trip. Fairly large room and bathroom, with a bathtub. Nice bed. Working desk, free wifi. Not to much noise from other rooms. Very tasty club sandwich in the bar. Also nice food in the downstairs restaurant. Great breakfast!

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Helpful?
Thank JohnFromNorway
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear JohnFromNorway, Thank you for reviewing our hotel. I am happy to read that you've enjoyed our services and facilities. I hope to be able to welcome you back soon. Kind regards, Edward Kreft

Stuttgart
Reviewed 23 March 2015

This is a nice hotel and very good for a business traveler. There is a shuttle to the airport from where one can get to the city with local trains. The gym is fine, the bar is nice and the breakfast buffet is really good. Rooms are comfortable, wifi is good. Nothing to complain about.

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Helpful?
Thank AljarreauStuttgart
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear AljarreauStuttgart, Thank you for taking the time to review our hotel. I am happy to read all your nice feedback about our hotel and I am already looking forward to welcoming you back soon. Kind regards, Edward Kreft

Reviewed 20 March 2015 via mobile

The hotel is decent and has nice facilities. The rooms are clean and quite specious which I really liked. It's a real airport hotel, so not very easy to get into the city centre and a taxi is quite expensive. Also the personel of the hotel was friendly and service minded.

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Helpful?
Thank FlopF
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear FlopF, Thank you for taking the time to review our hotel. We are happy to see that you've enjoyed our hotel and its facilities. Hopefully we will be able to welcome you back soon. Kind regards, Edward Kreft

Reviewed 18 March 2015 via mobile

Excellent customer service. They ensures the cleanliness, safety, daily needs and customer preferences. I was wondered when I saw that they try to ensure that customer gets good sleep to avoid any stress. They put a this works kit in the room for the customers so that they can use it to get comfortable sleep. Really amazed.

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Helpful?
Thank amitp263
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear amitp263, Thank your for taking the time to leave such wonderful comments about our hotel. It is great to read that you've enjoyed our sleep aroma kit so much. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft

Reviewed 15 March 2015 via mobile

Everything is good except the position. Hotel gym is nice, same restaurant is used to serve dinner and breakfast. Very short dinner menue, but food is really good. Rooms are nice and spacious. Bathroom has both shower and bath. Waiting time for the hot water since tap opening is app 5 mins, so if you're not familiar with the procedure,...

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Helpful?
Thank Milan K
Jolien V, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Milan K, Thank you for taking the' time to review our hotel. We really appreciate your detailed feedback. We hope to be able to welcome you soon again in our hotel. Kind Regards, Edward Kreft General Manager

Bruges
Reviewed 9 March 2015

Looked last-minute for Park and Fly hotel around Zaventem, and found Crown Plaza as topdeal. I did stay in IHG hotels for a long period ago, and so pleased again to have a really great IHG hotel experience in this hotel. Reception desk very friendly and helpful (and they speak Dutch !), rooms, accomodation, etc very satisfied. I can benefit...

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Helpful?
Thank djdave
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear djdave, Thank you for taking the time to review our hotel. I'm happy to read that you enjoy staying with IHG Hotels and that you've enjoyed our hotel in particular. We are already looking forward to welcoming you again. Kind regards, Edward Kreft

Toton, null, United Kingdom
Reviewed 5 March 2015

Great hotel, loved the room, the bed, the shower, the TV stations available, the view of the aeroplanes with no noise (must have triple glazing), the hot chocolate and the friendly, helpful staff. I am coeliac and must be gluten free and I would appreciate nicer bread and more imagination in creating tastier alternatives.

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Helpful?
Thank Sheila N
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Sheila N, Thank you for taking the time to write such nice comments about our hotel and your recent stay with us. We really appreciate your feedback. Please do not hesitate to inform us in advance on your future stay so that our chef can prepare you a nice gluten free breakfast. We are looking forward to welcoming you...

Ghent, Belgium
Reviewed 1 March 2015

Ideally situated hotel for an overnight stay before or after flying from Brussels Airport. Nicely appointed rooms with soundproofed windows. Good park-and-fly formula. Only one remark : the - kind and helpfull - reception staff are not able to speak Dutch, unacceptable for a hotel of this category in Brussels.

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Helpful?
Thank Gudrun J
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Gudrun J, Thank you for taking the time to review our hotel. We are happy to see that you've enjoyed your stay with us. Hopefully, we will be able to welcome you back soon. Kind regards, Edward Kreft

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Just a stone's throw away from Brussels National Airport, Crowne Plaza Brussels Airport has it all! Surrounded by the Corporate village, home of many intl companies HQs, alongside the ring leading to all European cities and flattered by a beautiful 3HA park, Crowne Plaza Brussels Airport is the ideal place to be, being for business or leisure.Combining professional conferencing, 1st class equipment and personalized service is a MUST for us. Our 315 rooms (incl. club rooms and suites) are the perfect haven of peace. Furnished with state of the art equipment on top of all standard facilities, our rooms will certainly fit your need for tranquillity to work or relaxation after work. Staying with us for leisure? No problem, enjoy the comfortable furniture and great bathroom, sit back and relax!Stay connected to the world, using our WIFI high speed internet connection in the lobby and conference room. Should you need privacy, high speed internet is as well available in the rooms.Taste one of our delicious, home made dishes in the restaurant and whenever the weather allows it, try one of our finger licking BBQ. Just thirsty? Try one of our famous Belgian beers in the bar.If you are looking for a meeting space, we certainly have what you are looking for. With many possibilities, our 900m of meeting facilities, all with daylight, will certainly fit your requirements ... more   less 

Additional Information about Crowne Plaza Hotel Brussels Airport

Address: Leonardo da Vincilaan 4, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: $123 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels Airport 4*
Number of rooms: 315
Reservation Options:
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Also Known As:
Crowne Plaza Brussels Airport
Crowne Plaza Diegem
Hotel Style:
#1 Romantic Hotel in Diegem
#1 Business Hotel in Diegem
#1 Family Hotel in Diegem
#3 Luxury Hotel in Diegem
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the side with heat!”
 of 5 bubbles hamptonroads, 15 Jan 2017 | Read review
“All rooms appeared quiet, accessible and spacious”
 of 5 bubbles chesterton548, 18 Oct 2016 | Read review
“Bad bad bad service ; what happend to the Crown Plaza ??????”
 of 5 bubbles Cke007, 24 Sep 2016 | Read review
“I have only stayed in the 5th floor reserved for platinum members. But, I would think all the rooms have excellent sound proofing like the rooms in this floor.”
 of 5 bubbles texas6006, 18 Sep 2016 | Read review
“Avoid hotel and choose from plenty of others in the area.”
 of 5 bubbles stevekennedy2015, 31 Aug 2016 | Read review
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