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Crowne Plaza Hotel Brussels Airport

998 reviews
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Traveller (261)
Room & Suite (105)
Dining (11)
Overview
  • Excellent38%
  • Very good41%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“brussels airport”(78 reviews)
“business hotel”(33 reviews)
“room service”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (998)Write a Review
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All reviewsbrussels airportbusiness hotelroom serviceseparate showerexcellent hotelhotel offersbusiness triprooms are bigbreakfast buffetfitness centerburgercomfortable hotelbusiness travelersshuttle servicea free shuttle busan early flightstayed here for one night
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191 - 195 of 679 reviews
Reviewed 15 April 2016 via mobile

I have stayed at the Crown Plaza before and the standard was average. Lacking true alternatives, I booked it again while attending a few days of meetings. When I tried to check-in before noon I was told that they normally do not accept this before...More

Thank Dirk747
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 19 April 2016

Dear Dirk747, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

Reviewed 11 April 2016

Nice hotel, very quiet after what happened recently at the airport. Clean and friendly rooms but fairly warm and noisy air condition. Windows cannot be opened. Good for business travelers that need to be close to the airport. Short walk to restaurants.

Thank LoveBoulder2001
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 16 April 2016

Dear Alex M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Edward Kreft

Reviewed 11 April 2016

My wife and I were staying here as it is convenient for my local travel to Leuven. Fortunately the property is far enough away from the terminal to not be directly affected by the bombing. But travel for everyone was severely impacted, and the staff...More

Thank Richard S
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 16 April 2016

Dear Rick S, Thank you for taking the time to rate and review our hotel. We highly appreciate your excellent feedback which I will certainly share with my team. It is nice to see that we were able to offer you an unforgettable stay in...More

Reviewed 7 April 2016 via mobile

Having stayed in this hotel many time over the last 10 year the standards have slowly dropped, from what was once great hotel, to now been just a average hotel offering poor services. Standard services like in room dining is not longer available, the room...More

Thank conor h
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 9 April 2016

Dear Conor h, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the...More

Reviewed 24 March 2016

There is really not that much to say about the hotel. Everything works, the commute to the airport is pretty effective (I could wish you could walk - but the hotel is not to blame) Restaurants and overall service is fine, with a slight overweight...More

Thank Martin L
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 24 March 2016

Dear Martin L, Thank you for taking the time to rate and review our hotel. I appreciate your feedback about our services and hope to be able to welcome you back soon. Kind regards, Edward Kreft - General Manager

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 109 - USD 371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Diegem
#1 Romantic Hotel in Diegem
#3 Luxury Hotel in Diegem
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 109 - USD 371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Diegem
#1 Romantic Hotel in Diegem
#3 Luxury Hotel in Diegem
Room types
Suites, Non-Smoking Rooms
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Traveller (261)
Room & Suite (105)
Dining (11)
Business Centre & Event Rooms (7)
Questions & Answers
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AAASPG
5 November 2016|
AnswerShow all 5 answers
Response from KJR C | Reviewed this property |
I found an affordable, fast tasty Chinese restaurant a pleasant quiet 10 minute walk. Leung sing I think is name. 10% off for takeout.
0
Votes
AAASPG
5 November 2016|
AnswerShow all 6 answers
Response from Mathias V | Reviewed this property |
Not really. The hotel is perhaps well located in terms of its proximity to the airport but other than that the surrounding area is bland, industrial, run-down, or there are motorways. If you go for a longer walk you'd end up... More
0
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ellie-jayne1
2 December 2015|
AnswerShow all 6 answers
Response from Petach_13 | Reviewed this property |
I an very sorry, but I don't Know.
0
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123
Room Tips
"Odd numbered rooms tend to be quieter. Parking is not cheap."
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"Would be good to have BBC television available in the hotel, which used to be there but now not available."
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"The rooms are excellent but to warm for me"
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"two double"
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