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Ibis Brussels Airport

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Ibis Brussels Airport
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612 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Los Angeles, California
Reviewed 9 June 2013

Don't expect luxury. It is very relaxed and most reasonable for a one night stay while at the airport. Our room was clean and the bed comfortable. The only thing missing is the availability of hot water pot, tea bags and instant coffee in the room.

Thank Jim G
Bertrand M, General Manager at Ibis Brussels Airport, responded to this review

Dear Jim G Thank you for, your positive review. I would be glad to welcome you again! Best regards, Michel Bertrand General Manager

Ghent, Belgium
Reviewed 6 June 2013

Conveniently located close to the airport, this Ibis is ideal to spend a night before an early morning flight, as I have done a couple of times already. The staff is multilingual and friendly. The bar, though a bit bland in design, does offer a nice selection of Belgian beers and other drinks. The rooms have the standard look but...

Review collected in partnership with Accorhotels.com
Thank Steven D
Bertrand M, General Manager at Ibis Brussels Airport, responded to this review

Dear Steven D Thank you very much for your positive comments, I will share with the team. I hope ot welcome soon, this time in a non smoking room! Regards, Michel Bertrand General Manager

Leicester, United Kingdom
Reviewed 29 May 2013

My advice spend your monies worth the amount you would pay here else where. Because in my two days stay the only lady staff who was helpful who's name slips my mind but otherwise every time I have requested for A/C to be switched on one would tell me will come and check only to tell me will auto work...

Thank RanjeetK
Kerman, Iran
Reviewed 25 May 2013

the breakfast quality was not as good as other Ibis hotels that I have stayed in Europe. Items were limited and some items were finished but not refilled by the staff. breakfast area was not enough clean at 8 a.m.

Review collected in partnership with Accorhotels.com
Thank Mamad1441
Hale, United Kingdom
Reviewed 24 May 2013 via mobile

I know Ibis are not expensive but I had forgotten quite how cheap this brand is. One night was all I could bear. I'm delighted to be making my escape this morning - it's a genuine relief. Hotel exterior is unkempt, broken trash can right outside entrance and pot-holed walkway gives you an idea of what you're in for. Gruff...

Thank IRT68
Alexandria, Egypt
Reviewed 5 May 2013

Another airport hotel but I use it to stay for 3 nights ,mistake from my side , no connection to the center of the city by using public transport due to construction work in road = we lost our way in first night because we went from railway station by bus , room was small , good WiFi

1Thank Osama A
H1090GM, Directeur général at Ibis Brussels Airport, responded to this review

Dear Sir, First of all I would like to thank you for writing such an extensive review on our hotel. Your comments help us in our efforts to improve our services. I am sorry to learn that your experience has not been fully satisfactory. We have taken your comments seriously to improve our quality. Warm regards, Pascal Antoine

Reviewed 23 April 2013

This hotel isn t reliable about wake up call i almost missed my flight ,the guy at the reception said they didnt even take consideration ,restaurant food really poor service as well but nice beer,first level room outside noisy et tv have to be changed

Review collected in partnership with Easytobook.com
Thank Nabil B
H1090GM, Directeur général at Ibis Brussels Airport, responded to this review

Dear ELENA KOUDREIKO, Thank you for taking the time to tell us about your experience at the Ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and espacially regarding the missed wake up call. At Ibis, we strive to provide a superior service experience for every customer;...

Bucharest, Romania
Reviewed 20 April 2013

Located near the airport, there is no easy connection to the centre of the city by using public transport. The staf has been very kind and helpful, there is a good bar service. The rest: restaurant and rooms as in any other Ibis hotel. Good value for money for Brussels.

Review collected in partnership with Accorhotels.com
1Thank corserse
Blacksburg, Virginia
Reviewed 14 April 2013

Stayed here with friends two nights on a weekend trip to Brussels - Very comfortable beds - Clean - Decent bathroom - Not particularly friendly reception, but we managed to get 40 Euro out of them after booking two rooms and only using one on a non-refundable reservation - Convenient bus to/from the airport - 15-20 minute walk to Diegem...

Thank Peter J
H1090GM, Directeur général at Ibis Brussels Airport, responded to this review

Dear guest, Thank you for taking your time to write your extensive review on this forum. We are pleased to learn you have enjoyed your stay with us and noticed the efforts we have put in to increase our service standards and upgrade our rooms. My team and I look forward to welcoming you back for a return visit. Until...

Riga, Latvia
Reviewed 25 March 2013

The room smell of medicine, it was dark and not cosy at all. I paid three times more then I would expect to pay for such quality of a room just because there was a major event in Brussles. Do not think that cheep hotels should raise the rates so above the normal price taking into account the quality of...

Review collected in partnership with Accorhotels.com
Thank Fantamela

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Ibis Brussels Airport hotel is located in Diegem, 8 km from the centre of Brussels, 5 km from the European HQ district and 3 km from the airport (free shuttle service available from 6am to 11pm). The hotel is in the centre of the business district and near the NATO headquarters. Book one of our 96 rooms and make use of our facilities, two meeting rooms, a restaurant with traditional Belgian cuisine, a bar open 24hrs and private outdoor parking. Business guests will appreciate use of WiFi Internet. ... more   less 

Additional Information about Ibis Brussels Airport

Address: Bessenveldstraat 17b, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: $71 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Brussels Airport 3*
Number of rooms: 98
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Also Known As:
Ibis Brussels Airport Hotel Diegem
Ibis Hotel Brussels Airport
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Brussels Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose a 2nd floor (i.e. one up from ground floor) to minimize break-in risk from the outside and not too high if there is a fire.”
Anders_Dalgaard, 23 Dec 2016 | Read review
“Anhother Hotel. The upgrade between this and the budget is not comparable with the difference in price.”
fraciscot, 17 Oct 2016 | Read review
“Go to another hotel.”
michaelj53, 19 Sep 2016 | Read review
“very good view”
booJnu, 27 Jun 2016 | Read review
“we slept during the day and staff put us on top floor”
pauljQ6895CX, 21 Feb 2016 | Read review
5 of 5