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Van der Valk Brussels Airport

Traveller (297)
Room & Suite (390)
Dining (168)
About
Location
Cleanliness
Service
Value
Welcome to Van der Valk Hotel Brussels Airport. At a mere five minutes distance from Brussels Airport and 20 minutes distance from the vibrant center of Brussels you will find the New Van der Valk Hotel Brussels Airport. With 224 luxurious rooms, 13 modern and multifunctional meeting rooms, cozy restaurant and contemporary bar and lounge we are the ideal place for businessmen and leisure guests alike. We offer a free shuttle service to and from the airport. If you would like to visit the city, the station is only a 5 minute walk away from our hotel and in 15 minutes you will find yourself in the middle of everything. Take advantage of our spacious garage, the perfect place to leave your car while on vacation. In fact don’t take our word for it, come and have a look!
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Property amenities
NTV
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Shuttle Bus Service
Wheelchair Access
Free Parking
Bar/Lounge
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Electric Vehicle Charging Station
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Location
Full view
Reviews & more
1,914Reviews
853Photos
21Q+A
82Room tips
Traveller rating
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Arrived very late and left early. Location good for business meeting. Room a good size with a very comfortable bed and nice warm shower room. Good breakfast and efficient staff. Will use again if I’m in the area.
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Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels Airport
Responded 2 days ago
Thank you for your stay and for this lovely feedback! We are looking forward to welcoming you again for another great Van der Valk Experience :) Kind regards, Nika Novak Guest Experience
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Excellent hotel in the direct neighbourhood of Brussels Airport.Makes your departure less stressful because you do not risk traffic jams.Friendly and helpful staff. Nice comfortable rooms.We come back.
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Review collected in partnership with this hotel
Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels Airport
Responded 2 days ago
Yay! Thank you for this positive review! We hope you had a good trip and we are looking forward to welcome you back again :) Kind regards, Nika Novak Guest Experience
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This hotel was a stopover for our visit of Paris. We try to book Van der Valk wherever we go because we know the modern rooms, cosy and nice interiors, friendly staff and good food are what we want whenever we travel. This on the other hand was a disappointment. Free parking is a
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Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels Airport
Responded 3 days ago
Dear Ellen, Thank you for your review and for sharing your feedback with us. We are very sorry to read that you were not satisfied with your stay. Let us first apologize if you felt like there aren't enough free parking spaces in front of the hotel. We do offer an underground parking which is not free of charge indeed, but we also offer a Park, Sleep and Fly package which allows the guest to park for free for up to 14 days. We are sorry if the staff was not welcoming enough and this is certainly not up to our standards since we always try to give every guest a great experience at our hotel. Regarding your hotel room, I would like to let you know that we have already renovated the first 2 floors and we started with the renovation of the 3rd floor. All the floors should be renovated very soon, so we kindly invite you to give us a second chance to prove to you that we do offer an excellent customer service and a great Van der Valk experience. Concerning the breakfast to go, what you described is definitely below our standard and we offer you our sincere apologies. This will be communicated on to the Management Team and appropriate action will be taken. We hope to have the pleasure to change your impression of our hotel and to welcome you back in the near future. Kind regards, Nika Novak Guest Experience
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Overall it was a very good experience. The staff were very friendly. The location was excellent giving me the chance to rest prior to continue further travelling. The room was sound proof which allowed for adequate rest. Above all the breakfast is great and very delicious indeed.
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Review collected in partnership with this hotel
Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels Airport
Responded 1 week ago
Thank you, what a nice review! Thank you for choosing Van der Valk for your stay and for taking the time to share your feedback with us :) We are very happy you enjoyed your stay, comments like yours give us additional motivation to keep improving :) We hope to have the pleasure of welcoming you back in the near future. Kind regards, Nika Novak Guest Experience
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I stayed at the Van der Valk for three nights for business. Although my booking showed a superior room, I was put in a ‘superbox’. The superbox is a tiny room with bathroom and bedroom in one room - and a single bed on a platform so very high. I went to reception and asked for
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Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels Airport
Responded 1 week ago
Dear Jodie, Thank you for staying with us and for taking the time to write this review. We reviewed your booking and you have in fact booked a Superbox room. On our website it is described what kind of room a Superbox is and we let our guests make the choice themselves :) I noted in your profile that you would prefer a Superiour room upon your next stay. We kindly invite you to contact us via email if you have any further questions or remarks, we will be happy to help and answer your questions. Kind regards, Nika Novak Guest Experience
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Photo provided by managementVan der Valk Brussels Airport
Superior room
Previous
Bonjour y a t il une navette à partir de 4 heure du matin ? Merci Sophie
Je pense que oui, il fait juste demander à la réception
0 votes
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Do you provide shuttle service upon arrival from Brussels Airport to your hotel? Thank you.
If you are asking about a shuttle from Brussels Airport, then the answer is, "Yes." The shuttle is free and they post a schedule at the pick-up point at the airport. In general, the shuttle comes every 30 minutes.
2 votes
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We arrive in Brussels Airport on Saturday at 2pm, do you have a shuttle from airport to your hotel? Thank you.
My previous 2 questions regarding how early is breakfast and airport shuttle is for a Sunday. Thanks.
1. How early is breakfast? 2. How early is airport shuttle? Thank you.
Dear Maria, Thank you for your question. You can have breakfast from 6 till 10 AM The shuttle service : it depends on the day. Monday till Friday it starts at 6 AM Saturday & Sunday (and Bankholidays) at 4 AM. I hope this fits you. Have a great day. Kind regards, Tamara B. - Guest Experience Departement
1 vote
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Previous
"Choose a room at the back so as not to be opposite a noisy highway"
"book another hotel"
"Don't bother, book somewhere else"
"Dont go here"
"Nice Hotel to Stay in Brussels Near Airport"
Previous
PRICE RANGE
USD 75 - USD 200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
van der valk brussels airport hotel diegem
LOCATION
BelgiumFlandersFlemish Brabant ProvinceDiegem
NUMBER OF ROOMS
224
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