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Carbon Hotel - Different Hotels

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#1 of 11 Hotels in Genk
Certificate of Excellence
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Carbon Hotel - Different Hotels
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294 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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Reviewed 5 days ago NEW

good modern room ,with bathroom with shower and bath. nice bed ,there were now towels ,had to call to get them. beautiful sauna on 5 th floor steambath ,good service staff in the restaurant dont now how to treed a paying guest , all oke ,just not the value for the money you pay .may be if you get a...

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Thank Nick M
Brussels, Belgium
Reviewed 2 weeks ago

Very overpriced resurant, terrible staff. Rude. Food good but not worth the price especially for Genk. Breakfast was not good at all very basic and limited. Spa basic and small. even if you psy to use it and have treatments they still charge you 9 euro for slippers. Nice staff. Hotel is Missing the finer details to be charging these...

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Thank Claire C
Different H, Front Office Host at Carbon Hotel - Different Hotels, responded to this review

Dear Mrs. Claire C, Thank you very much for sharing your experience with us. We are always happy if our guests take the time to let us know what they think about our hotel. This is the only way we can truly improve! We are aware that our hotel needs some revision on the smaller details and we are currently...

Reviewed 9 February 2017 via mobile

I spent one night in the Carbon hotel as it was nicely situated for my business purposes. The hotel is very stylish and elegant, the room was HUGE and had a lovely big bath tub in it. Toiletries seemed of high quality. Breakfast was nice but a bit modest for 19e - I would have expected more choice for the...

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Thank Jaana C
Different H, Front Office Host at Carbon Hotel - Different Hotels, responded to this review

Dear Jaana, Thank you very much for sharing your experience at the Carbon Hotel. We know there are some details we can still improve on but we are glad that you enjoyed your overall stay with us. We hope to welcome you once again! With Different Regards, Robin Carlucci Guest Loving Front Office Host

Westerlo, Belgium
Reviewed 29 January 2017

Stayed here for one night. Unfortunately the bar was closed before 18 PM due to a private party. The rooms are very nice, very modern design with all facilities you need. These are definitely not standard rooms like you find in other hotels. This time I had no time to visit the spa in this hotel, but is well worth...

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Thank Gert3107
Leuven, Belgium
Reviewed 6 November 2016

Stayed here with family for two nights but wasn't impressed at all. Altough the hotel looks nice and trendy on first sight, you soon discover lots of defaults. The rooms are spacious but very dark. The design is maybe nice but why there is no towel rack is a complete 'not done' Our safe didn't work either. You soon get...

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1Thank WimLeuven
Heidelberg, Germany
Reviewed 4 November 2016

We were here for just one night and arrived very early at 10am (check-in is after 3pm) but the very kind receptionist made every effort to find us a room nonetheless, it even included a free upgrade. We really appreciated this unannounced early check-in. The room was spacious and stylish, yet a bit "dark" but we liked it. The half...

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1Thank leolimoncello2003
Siggiewi, Malta
Reviewed 4 November 2016

Very modern and comfortable place to stay in Genk. Very spacious, clean and convenient rooms. Good restaurant service. Only criticism is that the spa services are maybe priced too high for hotel guests. Yet a breath of fresh air in the hotel industry, keep it up.

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1Thank BernardVassallo_4
Reviewed 15 October 2016

I've stayed in the hotel couple of years ago when it probably must have just opened and I remember that I loved it then. Well only after two years things have gone slightly down hill. I will start with the positives - front of house team (reception, bar and waiters staff) extremely polite and helpful. Rooms haven't changed and It's...

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2Thank Krasina M
DifferentHotels, Manager at Carbon Hotel - Different Hotels, responded to this review

Hi Krasina, Thank you very much for your feedback. What a pity that your room was not clean, this is unacceptable! I will discuss this with our housekeeping. Please contact me if you want to come back (s.biesmans@differenthotels.com). Different regards, Sonny Biesmans Guest Loving Assistant Manager

Reviewed 19 September 2016 via mobile

It's the fourth time that we stay at this hotel . The hotel breathes sophistication and class from the reception to the rooms however there are details that need attention, particularly in the maintenance field. For that reason I was planning to give a 3 however the bed and pillows are so comfortable and the room so sexy bringing the...

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1Thank Joana D
DifferentHotels, Manager at Carbon Hotel - Different Hotels, responded to this review

Dear Joana, We promise you we will work on that. See you next time! Different regards, Sonny Biesmans Guest Loving Assistant Manager

Antwerp, Belgium
Reviewed 15 August 2016

The hotel is excellently located in the city centre opposite the railway station. Parking (12 €/24 hr) is next door and you enter the hotel directly with the elevator. As the name suggests black tones are the defaults for the very modern and elegant design throughout the hotel. Rooms are spacious with a separate but half open bathroom and walk-in...

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1Thank Maurits V
DifferentHotels, Manager at Carbon Hotel - Different Hotels, responded to this review

Hi Maurits, Thank you very much for your great review. Nice to see you enjoyed your stay with us. Looking forward to welcome you again. Best regards, Sonny Biesmans Guest Loving Assistant Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Carbon: Carbon is found in the food we eat, the clothes we wear, the cosmetics we use and the fuel in our cars. Carbon is the 6th most common element in the universe and a major building block in the chemistry of life. In Genk, it has an additional meaning: it is the name of a chic and stylish official design hotel that offers a complete range of services and facilities under one roof. Carbon Hotel is also a showcase for the talents of Limburg designers, who have conceived a harmonious blend of originality and luxury. Carbon Sleep: All 60 guest-rooms have a view on the exclusive roof garden and invite you to relax in style. Each room provides a luxurious bath or shower unit, R(ed) G(reen)B(lue) lighting system, an iDock, free internet and a minibar. Carbon Meet: Carbon has two unique meeting rooms, an exclusive boardroom and a VIP room. Meetings can be combined with a drink at the impressive roof garden. Gusto: Enjoy the innovative Gusto restaurant with its exclusive wine and champagne bar. Delicious dishes are combined with an excellent selection of new world wines. The chef works with regional ingredients to create contemporary flavours. Carbon Taste won the 2008 European Interior Design Award in London. Carbon Sense: Need to relax? Our team is delighted to welcome you to Carbon Sense: a fully integrated city spa on the top floor of this design hotel. Here you can unwind in the bathhouse or enjoy a relaxing treatment. Practical Information: You can park your car in the Q-Park, located underneath the hotel. Price: € 12,- per 24 hours. The main station is within walking distance. For more information, route description and to make a reservation, go to carbonhotel.be. ... more   less 

Additional Information about Carbon Hotel - Different Hotels

Address: Europalaan 38 | 3600 Genk, Genk 3600, Belgium
Region: Belgium > Flanders > Limburg Province > Genk
Price Range: $154 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carbon Hotel - Different Hotels 4*
Number of rooms: 60
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Also Known As:
Carbon Hotel Genk
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

See which rooms travellers prefer

“4 th floor”
 of 5 bubbles Q5135IZnickm, 18 Mar 2017 | Read review
“Check how clean the room is before you settle.”
 of 5 bubbles krasinam2014, 15 Oct 2016 | Read review
“don't stay there”
 of 5 bubbles garry5dennis, 31 Jul 2016 | Read review
“All our rooms were quiet, warm and peaceful but check the bathroom door. Very annoying.”
 of 5 bubbles 311Kel, 17 Mar 2016 | Read review
“Don't go there”
 of 5 bubbles Geert76, 12 Jan 2016 | Read review
5 of 5