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Holiday Inn Birmingham-Bromsgrove

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Holiday Inn Birmingham-Bromsgrove
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753 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Reviewed 2 days ago NEW

I always thought Holiday Inn was a brand I could rely on as a business traveller. A minimum of clean room with windows that closed and a TV service with standard channels such as BBC. That was until I stayed at the Bromsgrove Holiday Inn. The room and bathroom were simply not clean. The bathroom window was broken and jammed...

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Helpful?
Thank Cas W
Ringwood, England, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here for a conference I was running the next day, had to have my room changed due to extremely poor wifi but done with no fuss, the room was small and adequate but the bathroom was so cold I had to leave the heating on all night so it was not a freezer for my early morning shower, breakfast...

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Thank MarkDotJames
Reviewed 6 days ago NEWvia mobile

Onto night 2 of 3 on business - I think it's important to write a review when you're still at the establishment! Staff are wonderful and were from check in where I was greeted with a smile and a friendly conversation. A 'have a good day' on the way out of the hotel this morning was such a refreshing change!...

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1Thank J30YEO
Tiverton, United Kingdom
Reviewed 1 week ago NEW

Stayed here as part of a tour weekend visiting cadburys world and the safari park, this hotel was central to both venues, the room was comfortable and was clean. Evening meal and breakfast was part of my tour break, the food was ok, however the breakfast was lovely, nice staff, I would use again if in the area.

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Thank Sc00byD0
Reviewed 1 week ago via mobile

It's a cosy hotel. Receptionists are friendly Room is big. Bathroom is big. Hot showers temperatures are a bit tricky. Not much choices of food. Bar has wild varieties of drinks and serves 24 hours a day. There is also a spa. A nice warm fireplace for the cold winter.

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2Thank Helen W
Herne, United Kingdom
Reviewed 1 week ago via mobile

Stayed at this hotel one night while attending an indoor hockey tournament nearby. The room- bed comfortable and room ok except for a freezing bathroom as the radiator didn't work. It was -2 outside!! Restaurant. This was the worse part. Yes it was being refurbished but the kitchen wasn't. We were a group of 6 parents and our children were...

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Thank Stu220
Staffordshire, United Kingdom
Reviewed 1 week ago

we chose the hotel as a venue for our wedding. The size of the function rooms was excellent and the hotel were so helpful and allowed us to personalise the venue to suit. our guests enjoyed the experience as much as we did! We would recommend the venue to other couples, Lianne, the wedding planner, was great!

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1Thank happybrideFeb2016
Arif K, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Happybride, Thank you for providing feedback on your recent stay and planning your wedding at Holiday Inn Birmingham Bromsgrove. I will be sharing this with Lianne and rest of the hotel team today. Thank you once again for your feedback. It is extremely useful for us as a hotel as we strive to create a great hotel for our...

Sarasota, Florida
Reviewed 2 weeks ago

Not quit sure what happened on Christmas Day with this hotel?? I paid rather a decent amount for a Christmas treat for both Mother and my Sister and husband and booked a second sitting at 2.00. We arrived, no greeting or festivities, no music or noise of merriment just the four of us having a drink ordered from the bar....

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Helpful?
Thank Roger S
IHGService, Guest Relations Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Roger S, Thank you for your feedback regarding your stay at Holiday Inn Birmingham Bromsgrove. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the restaurant service. We will address this concern. We take all reviews positive and negative very seriously, and your feedback...

west midlands
Reviewed 2 weeks ago

Went here Xmas day at a cost of £70pp and have to say we were disappointed very disappointed the dinner was 2 slices of turkey 3 frozen sprouts and a couple of carrot strips tiny stuffing and 3 small roast potatoes such a shame as this was a treat for us as my mum had never eaten out on Xmas...

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Helpful?
Thank mutley59
IHGService, Guest Relations Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear mutley59, Thank you so much for your review of our hotel. We are very sorry that our food serving was not to your liking. Your feedback is very important to us as this continually helps us improve the guest services we offer to our guests. Thank you for staying and we hope you give us another chance to make...

Reviewed 2 weeks ago via mobile

Awful! Will post further review once hotel have acknowledged complaint! Extremely unorganised. Staff weren't bothered how night was unfolding. Didn't get any food. Manager was hiding. Thankfully a lovely receptionist acted and gave me a refund. Everyone was complaining. I have complained formally and will post any reply details here.

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Helpful?
Thank Claite D
IHGService, Guest Relations Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Claite D, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Holiday Inn Birmingham-Bromsgrove has been transformed into a 4 star hotel in the heart of England. The 3.5 Million investment has resulted in the hotel becoming the premier venue for business or pleasure within the Bromsgrove area. The hotel is close to the Cotswolds, Birmingham NEC, and Cadbury World. Bromsgrove s corner of Worcestershire is surprisingly pastoral, with a mixture of the rolling Lickey Hills, picturesque villages and captivating walks and still we are only half an hour s drive away from Birmingham City Centre. Stylish bedrooms offer air-conditioning, laptop safes, mini bars, broadband internet access, desk space to work at and seriously comfortable beds! With 110 bedrooms at the hotel, you can choose from Suites, Executive, Family, Interconnecting and Accessible rooms. The facilities on offer include the Revive Health Club & Spa with a brand new purpose built fitness suite equipped with the latest Technogym equipment, a heated swimming pool, steam room, sauna, spa pool and beauty rooms. All of our Meeting and Event rooms at he hotel benefit from natural daylight, wireless internet access and touch control air-conditioning and lighting. The Fairfield Suite catering for up to 250 delegates and guests is self contained, with its own entrance, breakout area and bar. The General Manager is Glen Staniforth and is always happy to welcome guests and listen to comments and assist in any way possible. ... more   less 

Additional Information about Holiday Inn Birmingham-Bromsgrove

Address: Kidderminster Road, Bromsgrove B61 9AB, England
Region: United Kingdom > England > Worcestershire > Bromsgrove
Price Range: $85 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Birmingham-Bromsgrove 4*
Number of rooms: 110
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Also Known As:
Holiday Inn Birmingham-Bromsgrove Hotel Bromsgrove
Holiday Inn Bromsgrove
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Birmingham-Bromsgrove staff and other travellers.
6 questions
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Leeds, United Kingdom
20 days ago
London, United Kingdom
Swansea, United Kingdom

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Questions? Get answers from Holiday Inn Birmingham-Bromsgrove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never stayed in a room dined there”
 of 5 bubbles 671RogerS, 3 Jan 2017 | Read review
“Helpful tips; Cannot think of any positive ones.”
 of 5 bubbles 225bhavnap, 28 Oct 2016 | Read review
“Room on the rear of hotel have the best views.”
 of 5 bubbles mick30822016, 25 Oct 2016 | Read review
“this is 4 star, most rooms you couldn't swing a cat in”
 of 5 bubbles 865mickh, 3 Oct 2016 | Read review
“Choose another hotel”
 of 5 bubbles 793robertf, 3 Sep 2016 | Read review
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