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Crystalbrook Byron, formerly Byron at Byron

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77 - 97 Broken Head Rd, Suffolk Park, Byron Bay, New South Wales 2481 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Save 10% promo THECROWD
Lock in great prices from these sites
Official SiteUSD 354
Booking.comUSD 353
PricelineUSD 353
Hotels.comUSD 354
eDreamsUSD 353
CheapTicketsUSD 354
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (785)
Dining (68)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystalbrook Byron, formerly Byron at Byron
Updated 15/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Suffolk Park
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in 45-acres of magical subtropical rainforest, Crystalbrook Byron, formerly Byron at Byron, is a celebration of nature, responsible luxury and the local environment. Crystalbrook Byron sources 80% of produce from within a three-hour drive, has no plastic straws or water bottles anywhere at the resort and uses Crystalbrook Immersion large-pump amenity bottles (saving more than 75,000 plastic bottles from going into landfill each year!). Regularly named in Australia’s top 10 best luxury resorts, Crystalbrook Byron features 92 stylish suites with two spacious balconies, an infinity pool complete with cabanas, day beds and poolside service, Eléme Day Spa, tennis court and a contemporary, social, approachable and distinctly Australian restaurant and bar, Forest. Crystalbrook Byron is just a short drive from the iconic town of Byron Bay in New South Wales. The resort offers the perfect blend of intuitive service, impeccable detail and stunning natural surroundings in an idyllic Australian destination. We’re cash-free! Did you know the average banknote has traces of 26,000 bacteria? As part of our Mindfully Safe heightened hygiene measures, please note we no longer accept cash as payment. Debit and all major credit cards remain very welcome.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Bicycles available
Tennis court
Kids pool
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Canoeing offsite
Patio
Walking tours
Board games / puzzles
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Light therapy
Manicure
Massage
Neck massage
Steam room
Baggage storage
Concierge
Gift shop
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Bathrobes
Desk
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Kitchenette
Dishwasher
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Hotel links
Special Price:Save 10% promo THECROWD
1374Reviews23Q+A100Room tips
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Popular mentions
Lizzy wrote a review 4 Jan
Melbourne, Australia3 contributions1 helpful vote
We arrived at crystalbrook bryon at around 1 pm the service at front desk was great! Then we went our room on a golf cart!! It was amazing then we found ourselves in our room it was HUGE! I loved it everything you could need or want. Then we rested for a hour and then headed down to the restaurant for lunch once we finished we decided to go to the beach after that we came back and then when ordered room service at 6:07 pm it finally came at 8:30 pm so haha not ordering room service again from crystalbrook… turns out they had full house meaning every room was full so they were kinda busy. Over all great visit! Maybe I would come back… The price? Yeah pretty high.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded 2 weeks ago
Hi Pedro. Thanks for the feedback and all the positive comments. As for your 2 hour wait for room service - ouch. I can understand how disappointing this would be. I'm so sorry that our high occupancy negatively impacted the timing of room service. Please feel free to reach out to either our Front Desk or restaurant team when something like this occurs so we can remove any charges and ensure you're not left with a bad taste (or, in this case, no taste). Warmly, Jordan Rodgers General Manager
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Lisa wrote a review May 2021
Caloundra, Queensland, Australia6 contributions4 helpful votes
Hotel's Favourite
My daughter and I return to this heavenly resort regularly and it never disappoints. The service, the food, the beauty ... the peace. When life allows we retreat to Byron On Byron to relax, indulge and let nature restore the soul. Top marks every time. See you again soon.
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Date of stay: May 2021Trip type: Travelled with family
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Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded 18 May 2021
Thank you for making us your "go-to" resort in Byron bay, Lisa. We look forward to having you back soon. Warmest, Jordan Rodgers General Manager
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Miss X wrote a review Dec 2021
Australia128 contributions65 helpful votes
Lovely location, top spot for those who enjoy a rainforest view! Finding skilled staff is an obvious issue here - yes there's a hospitality shortage in Australia but the restaurant / bar area would be better off closing or limiting trading hours until staff are fully trained. Food & service in general was average at best - not congruent with the premium price tag attached.
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Date of stay: December 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded 19 Dec 2021
Thank you for taking the time to share your thoughts on our magical location. You're right - the rainforest setting is very special. As we emerge from the pandemic, however, the global shortage of hospitality staff is indeed having an impact on the town and region. Over the last month we’ve welcomed a lot of new team members on board. We’re proud to be able to provide local employment opportunities and ask for your patience as we train and develop our team. Warmly, Jordan Rodgers General Manager
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SusanD wrote a review Sept 2021
Newcastle, Australia2 contributions
Loved walking through the trees & rainforest boardwalk each day on our way to the bar & restaurant. We stayed in a treetop apartment, it was devine! The staff were extremely helpful & friendly. We treated ourselves to dinner in the restaurant several nights. The meals were first class and so fresh. The best of luxury and nature makes Crystalbrook Byron prefect for a relax & recharge.
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded 8 Dec 2021
Hello. I'm so happy to hear that you found the resort to be the perfect place for your Byron celebration and that you had the most delightful stay. I’m not very proud to hear that our entire staff was so extremely accommodating and particularly pleased to hear that you enjoyed eating in our restaurant, Forest, on several occasions. Thank you for sharing your experience of the Resort to future guests and it will be our pleasure to welcome you back again and again. Warmly, Jordan Rodgers
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KLM59 wrote a review Aug 2021
Gold Coast, Australia33 contributions11 helpful votes
+1
Everything you would expect, close to everything but secluded and peaceful. Lovely 'in nature' feel while five star (Australian) customer service and facilities. Even during reduced covid times you could dine in a lovely indoor/outdoor setting with cosy rugs and fireplaces to make even a winter stay fun. Easy walk to the beach and a short shuttle ride to the town. Loved it.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Some rooms distant from facilities/walkways a challenge for some, but there's a golf cart...
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Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded 5 Sept 2021
Thank you for choosing to stay with us during such strange times. I'm so glad you were able to enjoy your winter getaway in Byron Bay. It certainly is a little slice of heaven. Warmest, Jordan Rodgers General Manager
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PRICE RANGE
USD 240 - USD 337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the byron at byron resort and spa, the byron at byron hotel byron bay, the byron at hotel, the byron at resort
LOCATION
AustraliaNew South WalesByron ShireByron BaySuffolk Park
NUMBER OF ROOMS
92
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Frequently Asked Questions about Crystalbrook Byron, formerly Byron at Byron
Which popular attractions are close to Crystalbrook Byron, formerly Byron at Byron?
Nearby attractions include Lighthouse Trail (4.9 km), Cape Byron Lighthouse (5.1 km), and Wategos Beach (5.2 km).
What are some of the property amenities at Crystalbrook Byron, formerly Byron at Byron?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crystalbrook Byron, formerly Byron at Byron?
Top room amenities include a kitchenette, a flat screen TV, and a desk.
What food & drink options are available at Crystalbrook Byron, formerly Byron at Byron?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Crystalbrook Byron, formerly Byron at Byron?
Yes, free parking is available to guests.
What are some restaurants close to Crystalbrook Byron, formerly Byron at Byron?
Conveniently located restaurants include Manna Haven, Betty's Burgers, and Chihuahua.
Are there opportunities to exercise at Crystalbrook Byron, formerly Byron at Byron?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Crystalbrook Byron, formerly Byron at Byron have an airport shuttle?
Yes, Crystalbrook Byron, formerly Byron at Byron offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystalbrook Byron, formerly Byron at Byron?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystalbrook Byron, formerly Byron at Byron offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.