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Nagoya Mansion Hotel & Residence

Booking.comUSD 38*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 62*
USD 38*
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USD 62*
USD 61*
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300 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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Reviewed 3 weeks ago via mobile

There were no bath towel in our hotel room only hand towel. When we requested for towels, they only gave us 2 towels but we were 5 in the room so we have to request again. Wifi sucks but the worst part is when I left my phone in the hotel car service, I called the hotel staff to check...

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Helpful?
1Thank Chase F
Reviewed 4 weeks ago

The location is nearby at the shopping mall but is better to hire a transport. The room is cosy and comfortable. Wifi is good. However, the swimming pool seems is for children to play water only. The restaurant seems cannot handle the breakfast due to the space, quantity of food and plates, cups and cutlery set. Service for breakfast is...

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Thank Cherrie T
Singapore, Singapore
Reviewed 4 weeks ago via mobile

The package comes with free breakfast and free buffet dinner BBQ on booking.com. Although the food is inclusive, i feel that there is room for improvement. Wrong cutlery was used and given. Buffet spread was limited. BBQ items were nice but there are plenty of choices in Batam If anything, do without the free dinner and make it paid by...

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Thank fatgirl_84
Singapore, Singapore
Reviewed 4 weeks ago

Got a Groupon for this hotel. The location was about less than 10 minutes walk to Nagoya Hill Mall on partial mud road, which is ok if you are not travelling with children, elderly or need to push a stroller. My room had a king sized bed which was very comfortable. They provided 5 pillows for the two of us....

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Thank neminskii
Reviewed 4 weeks ago

I will not say this hotel has nothing to compliment about at least the front desk staff is all well train and attend to their guest well. Accept guest feedback gracefully and try their best to address the problem even it's not within their jurisdiction. For the rooms I hope housekeeping will look into their hygiene on the towels. Both...

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Thank Ann T
Singapore, Singapore
Reviewed 20 April 2017

I work in the hospitality industry too and definitely know what is a good or bad hotel. Let me tell you of my experience. When I went to the room, it was a pleasant surprise as I don't expect to see a suite or apartment-style room. I expect to see a room and an extra bed for the third person....

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Thank Eddie-Jules H
Singapore
Reviewed 16 April 2017

The hotel is not really next to Nagoya Hill Mall but a walk about 7-8 minutes (not on proper walking path). The room fine. Staff friendly. The breakfast one of the worst I ever had. Food selections and quality not so great. The egg station not equipped with enough plates and too small to cater to many guests. Tables not...

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2Thank iamjohnny
Reviewed 9 April 2017 via mobile

The room was spacious, neat & clean. It had the essentials i.e. a safe, a mini fridge, a hair dryer and a cordless water kettle. The staff was polite and friendly. My spa session with Ria (the therapist) was very enjoyable. The stay could and would have been perfect if I had a working wifi connection and minimal interruption to...

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Thank dayanas744
Reviewed 8 April 2017 via mobile

The staff very friendly and smily. They will always ask what customer need and served nicely. Room very clean and affordable price. The hotel is simple and nice. I feel suprised the room and toilet very clean and comfortable. Somemore got tv to enjoy.

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Thank ahTham93
Colombo, Sri Lanka
Reviewed 26 March 2017

Great Location,Great Stay The Hotel is very comfortable always Clean and the Staff are Amazing.Rooms are Spacious. The Location was Perfect ..walking Distance to Shopping mall... TV & WiFi Work great. They have Spa & Resturant in Down Stair.Breakfast & Dinner was great Happy stay,No Word of complains.

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Helpful?
Thank Damith Prasanga S

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Smoking rooms available
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
WELCOME TO NAGOYA MANSION HOTEL AND RESIDENCE Nagoya Mansion Hotel & Residence is the newest iconic landmark on the island of Batam, the first to offer residential, hotel and lifestyle facilities in one environment. Other facilities are available to support your business and leisure activities include La Bamba Restaurant, La Brisa Food Park, La Brisa Juice Bar, Meeting Rooms, Swimming Pool, Parlente Bar, Mini mart, La Destino Fitness Centre, Business Lounge , Bakery and Pastry Shop, Sky Lounge rooftop (Opening soon) and La Vida Healthy Spa (Opening soon) Located in the central of Nagoya district, Nagoya Mansion Hotel & Residence is surrounded by banks, offices, malls and hospitals. Only 45 minutes drive from hang nadim international Airport, 10 minutes drive from the Harbour Bay international Ferry terminal, 15 minutes away from Batam Centre International Ferry Terminal and 30 minutes drive from Sekupang International Ferry Terminal. ... more   less 

Additional Information about Nagoya Mansion Hotel & Residence

Address: Jl. Imam Bonjol, Kampung Utama no. 1, Nagoya, Riau Islands Province 29444, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Price Range: $67 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nagoya Mansion Hotel & Residence 4*
Number of rooms: 196
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Nagoya Mansion Hotel & Residence staff and other travellers.
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Questions? Get answers from Nagoya Mansion Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2053 has a comfy king bed.”
neminskii, 1 May 2017 | Read review
“Higher floor no smoking room but I see other guest standing in the corridor and smoke. Not very well control”
, 1 May 2017 | Read review
“Room is nice but don't expect a view!”
, 19 Apr 2017 | Read review
“Higher floors are quiet...”
463manim, 14 Mar 2017 | Read review
“I was stay at Tower B and my room had a nice view”
DianAriati, 1 Feb 2017 | Read review
5 of 5
Booking.com
USD 38* /night
View Deal
Hotels.comUSD 62
Expedia.comUSD 61
Hotwire.comUSD 61
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
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