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Sunderland Marriott Hotel

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Sunderland Marriott Hotel
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680 Reviews from our TripAdvisor Community

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Showing 673: English reviews
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Durham, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed in a corner suite and the views are fantastic. All very clean and tidy. The bathroom was lovely and had a large bath. I would definitely recommend the cooked breakfast. By far the best breakfast I've tasted and the portions are huge! We had ours brought to our room for a £4 charge. Room service is available, but...

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Helpful?
Thank Becky904
Reviewed 4 days ago NEW

We stayed one night here and I can honestly say the staff were outstading - from the two maids on our floor to the Restaurant Manager everyone was extremly friendly and helpful. Samantha on the Reception desk dealt with our phone booking very efficently and when we needed some help with charging our phones on arrival she dealt for the...

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Helpful?
Thank ajplap
SunderlandMarriott, Executive Office at Sunderland Marriott Hotel, responded to this review

Hi ajplap It is great to read your review and thank you so much for your great feedback on the services we provide. Your kind words have been shared with the team, particularly Samantha who will be rewarded for her excellent customer service. Our apology for the issue with the warm food at breakfast. I have shared your comment with...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We had an interesting few nights stay here. The view from our room was beautiful. Lovely to wake up to the sea and sun in the morning. Fantastic location and just up the road from the family we were visiting. Didn't eat at the hotel but the cafe/bar always had people in it when we went out or returned. The...

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Helpful?
Thank CEM1989
SunderlandMarriott, Executive Office at Sunderland Marriott Hotel, responded to this review

Hi CEM1989 Thank you so much for posting your review and for sharing your experience on TripAdvisor. I am pleased you enjoyed your stay with us, whilst visiting family in the area. The location is beautiful, overlooking the sandy beaches of Seaburn and the North Sea. Throughout UK Marriotts, WiFi is free in Public areas but there is a charge...

Sunderland, United Kingdom
Reviewed 1 week ago NEW

We have used the Marriott on loads of occasions both for staying over and meals we called in today for afternoon tea no problem with the meal although very expensive for what it was, the staff were brilliant very attentive and helpful the problem was the service charge on top of the bill it should be down to the individual...

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Helpful?
Thank barryw827
SunderlandMarriott, Executive Office at Sunderland Marriott Hotel, responded to this review

Hi barryw827 Thank you for posting your review and I am pleased you enjoyed your visit to the hotel for afternoon tea. Your kind words have been conveyed to the team. Throughout Marriott Hotels in the UK, a service charge is added to the food bill, however, this charge is discretionary and can be taken off the bill upon request....

Reviewed 1 week ago via mobile

Stayed here over Easter period And what can I say.. great value for money Got a Superior room that overlooks the sea for a great price. Nice views, nice room.. not too tight.. I think the TV needs upgrading but that's about it From checking in to checking out .. no drama at all...

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Helpful?
Thank Gavin F
SunderlandMarriott, Executive Office at Sunderland Marriott Hotel, responded to this review

Hi Gavin F So pleased to read your review and thank you for your great feedback on the services we provide. We hope to serve you again when your travels bring you to Sunderland. Kind regards Liz Codling

Reviewed 1 week ago via mobile

Stayed at the Marriott on a Sunday evening. Parking was quick and easy and just a few steps to the reception area. Checking was flawless, the reception team, smiley and very helpful and polite, giving us all the inhouse info we required. King size room, plenty of space, warm and tidy. Only fault, the toilet didn't flush properly, but reported...

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Helpful?
Thank Beenaroun
SunderlandMarriott, Executive Office at Sunderland Marriott Hotel, responded to this review

Hi Beenaroun Thank you so much for sharing your experience and I am delighted you had a great stay at the Sunderland Marriott. It is always nice to receive such great feedback and we look forward to having the opportunity of serving you in the future. Thank you also for bringing to our attention the issue with the toilet, which...

Halifax, United Kingdom
Reviewed 1 week ago

I don't think there is much choice for good hotels in Sunderland, but I might be wrong! This Marriott didn't quite meet the expectations I would have expected. My room was a little bit tired. A good proportion of the rooms are a funny walk through the building away from the main reception which, if you don't like stairs, require...

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Helpful?
Thank Nigel C
SunderlandMarriott, Front Office Manager at Sunderland Marriott Hotel, responded to this review

Thank you for taking your time and posting your review on trip advisor. I sincerely apologise for the issues you encountered, and I am sorry to read that the hotel did not quite meet your expectations. On a more positive note, I am glad to read that the staff are very friendly and you may well return to the Sunderland...

Uckfield, United Kingdom
Reviewed 1 week ago via mobile

Stayed for one night after travelling for a funeral . King size room spoilt with 2 tv's one in sitting room one in bedroom spoilt for choice . After going for a walk along the seafront we came back to room and just slept for a solid 12 hours . Bed very comfortable also very quiet . Didn't see much...

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Helpful?
Thank emjayboy
Woodbridge, United Kingdom
Reviewed 1 week ago

We booked this hotel at relatively short notice to attend a family funeral. We found it welcoming, friendly and spotlessly clean. The service was excellent and the location impressive. Overall at the very competitive rate we paid we were highly impressed and can certainly recommend this hotel. We will certainly stay again.

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Helpful?
Thank C3C4
Scotland, United Kingdom
Reviewed 1 week ago via mobile

Had our first visit to this hotel en route to York. Ignore first impressions from outside as it looks a bit weathered but it is right at the seaside. You will be pleasantly surprised when you enter .modern, bright and airy A large hotel, we had a lovely room facing the sea, great views from room.very quiet . Dinner was...

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Helpful?
Thank Susan W
SunderlandMarriott, Executive Office at Sunderland Marriott Hotel, responded to this review

Hi Susan W I do appreciate you taking the time to share your experience in a forum such as this one. It is always nice to receive such great comments as our staff do work extremely hard to deliver a great customer service. We are situated in a beautiful location, overlooking the sandy beaches at Seaburn and the North Sea....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience a blend of modern luxury and convenience at the Sunderland Marriott Hotel. Located on the seafront, our hotel is two miles north of the city centre and overlooks Seaburn's sandy beaches. A full-service hotel, we offer high quality accommodation for business and leisure travelers alike. All bedrooms have en-suite facilities - many enjoying sea views. The hotel also boasts three luxurious suite style rooms complete with a glazed rotunda overlooking the sea. ... more   less 

Additional Information about Sunderland Marriott Hotel

Address: Queens Parade, Sunderland SR6 8DB, England (Formerly Marriott Sunderland)
Region: United Kingdom > England > Tyne and Wear > Sunderland
Price Range: $98 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunderland Marriott Hotel 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Marriott Sunderland Hotel Sunderland
Sunderland Marriott Hotel United Kingdom
Hotel Style:
#4 Business Hotel in Sunderland
#4 Romantic Hotel in Sunderland
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Questions & Answers

Here's what travellers have asked, with answers from Sunderland Marriott Hotel staff and other travellers.
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Questions? Get answers from Sunderland Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 112 large and a good view also quiet”
ajplap, 20 Apr 2017 | Read review
“Ask for a sea view if you want one!”
NigelC1959, 13 Apr 2017 | Read review
“Sea view is very pleasent”
pooldave180, 14 Mar 2017 | Read review
“The seaview is stunning”
  • Taken from the bed, no filters
  • Sunrise
chatstoomuch, 10 Mar 2017 | Read review
“Ask for a sea view or partial sea view”
juliedY9370ZP, 5 Mar 2017 | Read review
5 of 5