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Imatran Kylpyla Spa

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363 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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Lappeenranta
Reviewed 29 December 2016

My first stay at the Imatra Kylpylä spa. The location is perfect (nice, beautiful, quiet place). The room was clean (especially bathroom) and comfortable but a little bit oldish I think. Good breakfast but I expected more fruits. A lot of things to do (bowling, nature tourism, spa, dancing, wlan, gym). Especially for active holidays / persons.

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Helpful?
Thank TicketWindow
Management response:

Thank you very much for your kind review! We are very glad to hear such a nice words about our location, views and services. We have other types of room in our hotel, some are renovated some are more traditional like you said, but you can always let your wishes to us during the booking. We hope to see you...

Inkoo
Reviewed 28 December 2016

Exceeded expectations in regards of Spa area (Wild river theme with lights, thunder and mist, variety of pools and cleanliness) and hotel functions overall. Nice quiet location by the lake with various outdoor and indoor sporting possibilites. Professional and helpful staff even during high occupancy during christmas holidays. The Chalet rooms very extremely clean and modern - will come back...

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Thank Peter G
Management response:

Thank you very much for your kind review! Welcome back to Imatran Kylpylä Spa! Best regards, Arina Sagitova

Finland
Reviewed 1 September 2016

I was with my family at Imatra Spa and it was brilliant! So luxurious and big. The rooms where like a 5 star hotel's and the bathroom was very big. I totally recommend it! Imatra is also a Russian speaking town.

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Helpful?
Thank Sofia P
HarriHirvela, Johtaja at Imatran Kylpyla Spa, responded to this review

Thank you for your positive feedback which I will forward to our staff. Welcome again.

Reviewed 9 July 2016

The location is great - pine woods, lake, very quiet place, swimming pool, sandy beach. And you can rent a bicycle for 8 EUR per hour (which is not very cheap, frankly speaking). Very, VERY dirty room. I would like to add again - DIRTY. Dust everywhere, even dust balls (!), dirty window, dirty floor in bathroom. No slippers (which...

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Thank Tamara S
HarriHirvela, Johtaja at Imatran Kylpyla Spa, responded to this review

Dear Tamara, thank you for your feedback. I must insist that cleanliness is very important to us, and clearly we have a lot to do in order to make that a sure thing, to happen every time. About the slippers, we have slippers included in the Superior rooms, but not Economy or Standard rooms. Slippers are available in the small...

Reviewed 27 June 2016

Me and my family (2 adults + 1 child of 4 years) have stayed in this hotel over the weekend. The stuff was very responsive and friendly: we requested an extra bed for a child just one day before the arrival and everything was arranged. Check-in and check-out procedures went very fast. The entry to the aqua park for the...

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Helpful?
Thank Alla P
HarriHirvela, Johtaja at Imatran Kylpyla Spa, responded to this review

Dear Alla, I'm sorry to hear that the room facing the Promenade was not to your liking. All these rooms are equipped with individual Air Coolers, easily operated in the room - did you not ask the personnel for advice. Also, it may have been possible to change the room if it was not what you wanted. I guarantee, that...

Helsinki, Finland
Reviewed 5 June 2016

For the non-Finns: the title is a translation of a Finnish phrase for taking the easy way out. The location of Imatra spa is wonderful, by a beautiful lake not too far from the city center. The spa offers plenty of things to do besides soaking in the pools, including a beauty salon, well-equipped gym and a bowling hall. There...

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Thank Woodhue
HarriHirvela, Johtaja at Imatran Kylpyla Spa, responded to this review

Dear Woodhue, thank you for your feedback. The cleaning is something that seems to be hard to get back on the track. We have outsourced the housekeeping a couple of years ago and at the moment some things just are not going the way they should. About the plug sockets, this is not the way they should be working (no...

Reviewed 26 April 2016

Nice and clean room. Spa was ok and my five year old daughter really enjoyed. Food was excellent and service was perfect. We got special portion without extra costs. This spa hotel will be in our holiday place with kids also in future :)

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Thank Miia P
Espoo, Finland
Reviewed 25 March 2016 via mobile

Our family easter holiday plans were renewed suddenly and we wondered what to do. There were not so much money to spend so we looked for offers from internet. Spa Imatra kylpylä had a nice price for families and we could take our dog with us. And the best thing was that the rush days has not started yet. Okey,...

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Thank Punakettu
Reviewed 20 March 2016 via mobile

Clean and comfortable rooms, contains a big hall with game machins for children and teen angers (not only). Unfortunately, the play room for baby's was very unclean. The stuff IS quite friendly and helpful. The disappointing part of our stay was the The restaurant, it served the same dishes during 3 days in a row (except Friday dinner) and some...

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Thank Taly B
Paris, France
Reviewed 13 March 2016 via mobile

It was not our first stay at the hotel, but this time it was a rather disappointing one. First of all, our room was cleaned up only once in 5 days in spite of the 'please clean our room' sign left regularly on the door - and even then the cleaning was very poor! Secondly there are still no electric...

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1Thank Elena R

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Imatran Kylpyla Spa

Address: Purjekuja 2, Imatra 55420, Finland
Region: Finland > South Karelia > Imatra
Price Range: $132 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imatran Kylpyla Spa 4*
Number of rooms: 135
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Also Known As:
Imatran Kylpyla Hotel Imatra
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Questions & Answers

Here's what travellers have asked, with answers from Imatran Kylpyla Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check where there are real windows in the room”
 of 5 bubbles 181allap, 27 Jun 2016 | Read review
“Rooms in the Promenade wing are much better!”
  •                   A villa
  •                   The terrace of a villa
  •                   A villa
  •                   The balcony of the room 469
  • Double Promenade Room in Promenade Hotel
 of 5 bubbles JariJK, 12 Mar 2016 | Read review
“There are better rooms in Promenade Hotel. Especially rooms with odd (uneven) numbers have a nice lake view, which is better in upper floors. So best rooms are the rooms of Promenade Hotel with odd numbers on the floor 4.”
  •                   A villa
  •                   The terrace of a villa
  •                   A villa
  •                   The balcony of the room 469
  • Double Promenade Room in Promenade Hotel
 of 5 bubbles JariJK, 1 Mar 2013 | Read review
“"Promenade" word will guarantee Lake view. Lots of rooms (standard ones) share inside view into hotel passage”
 of 5 bubbles tulumbas, 24 Feb 2013 | Read review
“Apparments are a five minutes walk from the hotel, but no problem”
 of 5 bubbles FrkMarthe, 19 Jul 2012 | Read review
5 of 5