To be fair, I'll start with what I dont like first, before telling people about what I like at this place.... What I don't like: - the quality of materials in the room, the blankets and towels were very thin, and do not work well - the blanket could not keep you warm, the towel was not thick enough to dry you off. - the propaganda music during the rafting trip in the morning, it ruined the ambient as we drift along the river in the morning, that was super annoying. it was loud, so repetitive (they replayed over and over, and over, and over). honestly, I wouldn't mind if there're going to play it before the raft took off, but not the whole (or half of the trip) before my friend asked them to turn it off. What I like: - the staff were helpful, friendly, and polite. The receptionist was able to help me when I need something. The rafting staff tried to tell me what to do and what to expect from the experience. The garden who I think he's from the local gave me a bit of information of what people in the area are like, and what attractions I should visit. - The location for my room was great. It was on the raft. It was on the river. There's a balcony where I can sit and dip my feet into the river, it was so peaceful and relaxing. - Apart from 2 meals which were included, the price of snack, tea, coffee, drinks were reasonable. It's a little higher than normal but it's understandable - Wifi was available. It was not always accessible but I know it's because of my phone. -…
+++ if in the room very good WiFi access +++ daily excursions with the boat +++ quiet and beautiful surrounding +++ very friendly and helpful staff +++ very good and safe options for swimming and sliding +++ very good sleep in the floating hotel +++ no WiFi before getting the room +++ western breakfast very poor as only toast and marmalade +++
These are nice enough rooms on rafts, with good views and decently set-up. Meals were good, the setting is pretty, but the facilities are a bit improvised and erratic. I'd seen them listed as 4 star on Google, I'd say they were more a middle of the road 3 star. I'm not sure how they compare to others on the river, but if this is what you want, there's nothing wrong with this place, and it's an unusual experience.
When we first arrived the staffs were helpful and friendly. The guy who took us from the main road where 15km far from the resort we were appreciated. Can see from my photos as we expected from the website, the room is clean, balcony with river view, good food with a la carte and buffet for morning and dinner but for breakfast should have extend from 1 hour to 2-2.30 hours in case someone doesnt want to join the raft trip in early mornings. Food choice is more than our expect.
Turned up after travelling hours by bus and taxi , to be told they can’t find our reservation , no one could speak a word of English , once I could prove we had reserved we were just given our key and had to find our own way to the room , The setting was beautiful but was let down by everything around it , staff hid away when they saw you coming , Smoking in the kitchen whilst preparing food , the room had noodles in the room but no kettle , tv didn’t work , the food was terrible and I left the next day only to travel to Phuket with sickness and diareah after my visit, I would not recommend this place , Marc Glastonbury , England