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Novotel Bangkok IMPACT

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Novotel Bangkok IMPACT
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345 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Bangkok, Thailand
Reviewed 29 September 2015

Service was very pleasant with attentive staff but the buffet itself was very, very limited and average, not really worth the 590 baht. A lot of pork dishes and my friend was Muslim so his choices were a salad, a fish, and a chicken dish, as well as some sushi which was ok.

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Helpful?
Thank bkkfreeambulance
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear bkkfreeambulance, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. Thank you for your comments, I was sorry to see that we did not entirely meet your expectations with our buffet selection and for that, I do apologize. As you may have noted, our Square Breakfast Buffet was providing a "Butcher's Buffet" special in September,...

Singapore
Reviewed 27 September 2015

I rarely rate a hotel 5-star, but this hotel deserves the rating for outstanding guest services. I gave feedback on cereal variety (very kids focused, no change - same cereals) on my 2nd day of stay. Imagine the surprise when next day I found Bran and Wheat cereals. The room is functional with very comfortable bed and pillows. WiFi works...

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Helpful?
Thank AmbrishJ9
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear AmbrishJ9, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. Thank you for the great review of our hotel. We are so glad that you enjoyed your stay with us. The team and I look forward to welcoming you again very soon. Thank you again for your feedback. Sincerely, Fraser McKenzie General Manager Novotel Bangkok...

Zurich, Switzerland
Reviewed 16 September 2015 via mobile

Business hotel at the convention center. Rooms are clean, bar is poor, and restaurant ok. Ambient is missing and you are far from the center. The service is friendly and nice. Unfortunately as mentioned this is a place where you come and sleep and than leave without enjoying anything of Bangkok. You could be in the industrial area of Milan,...

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Thank R S
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear R.S, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We...

Reviewed 12 September 2015 via mobile

I think most of the person who come to the the Exabition would know how difficult getting taxi for late go back to down town area.When We stay here there is no need to worry for taxi going back.Just walk through by sky lane to Business Convention Center.Also Save time and energy. Stress free zone so we can get relax...

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Thank May Thanda L
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear May Thanda L, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Bangkok, Thailand
Reviewed 3 September 2015

I stayed at Novotel Impact during the show at Impact Arena. Start from Check In, staff was great, efficient with friendly manner, C/I doesn't took longer than 5 minutes which is better than city hotel. The room was ready at 1 pm and I don't have to wait. Room is small but that's fine as I will go out for...

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Thank mangohotel2014
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear mangohotel2014, My name is Fraser and I’m the General Manager at Novotel Bangkok IMPACT. Thank you very much for your great comments. We look forward to welcoming you again very soon. Should you need any information, please do not hesitate to contact the hotel or myself directly. With warm regards, Fraser McKenzie General Manager Novotel Bangkok IMPACT

Kuala Lumpur, Malaysia
Reviewed 31 August 2015

First thing that gets you when you get to this Novotel is how remote it is from everything.......its part of the Impact Conference and Exhibition Centre, and is very well suited to people that come for conferences and exhibitions. The pluses......the staff are generally great, one exception was with a front desk gentleman who i thought was very abrupt and...

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Thank Aussiboy
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Aussiboy, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. Thank you for taking the time to share some great comments and constructive criticism. I am sorry if your orders were mixed up, it is indeed very uncharacteristic of our servers to miss the mark that much. Please rest assured that we have an ongoing...

London, United Kingdom
Reviewed 31 August 2015

Stayed for one night in August 2015 to see a show at the Impact Arena. The hotel is exactly what you would expect and I would use again if the need arose. Efficient, modern and clean. We were ugraded to the premium floor so I cant commment on the standard rooms. Check in efficient. Helpful staff. Free WiFi A really...

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Helpful?
Thank Michael P
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Michael P, My name is Fraser and I’m the General Manager at Novotel Bangkok IMPACT. I was so happy to read your great comments about our hotel facilities, rooms and our exceptional staff of whom we are very proud. Thank you again for your comments, we look forward to welcoming you and your family very soon. With warm regards,...

Dhaka Division, Bangladesh
Reviewed 30 August 2015

I stayed there for a week a part of a 30 person delegation. The rooms were comfy, the service was excellent especially the hotel staff. We had always been greeted with a smile and they responded promptly to our requests. The hotel location is convenient for all who has business at the Impact exhibition hall or have some business in...

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Thank Shihan3
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Shihan3, My name is Fraser, I'm the General Manager at Novotel Bangkok IMPACT. Thank you for choosing to stay with us again and for the great review of our hotel! We are glad that everything went well. We thank you for choosing Novotel and hope to have the opportunity to serve you again. Best regards, Fraser McKenzie General Manager

Houston, Texas
Reviewed 26 August 2015

We stayed here at a king suite at the end of July. I'm not sure about the location in relation to the tourist spots because we stayed here to visit family close by, but we were definitely glad we picked this hotel. The room was VERY spacious. There was a separate small dining and living area from the main bedroom....

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Thank kmbperdon
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear kmbperdon, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. Thank you for the great review of our hotel. I am very pleased that you and your family had a comfortable stay and that you were well looked after by our Team and Premier Lounge ladies. Thank you again for your feedback, we hope your...

Vienna, Austria
Reviewed 23 August 2015

I stayed here for a week as part of a Touring Group. The place is good. We had free breakfast during our stay here and it was amazing. The breakfast staffs were really friendly and accommodating. There's a kid play area close to the reception. Though, I must say, they close it in the evenings. Not good if you're traveling...

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Helpful?
Thank thecollector328
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear thecollector328, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. Thank you very much for your kind comments and constructive feedback, I was pleased to hear that you and your family enjoyed staying with us. I do apologize for any inconvenience caused to your little one, please trust that I have shared your feedback with...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Novotel Bangkok IMPACT

Address: 94 Popular Road | Banmai Subdistrict, Pak Kret 11120, Thailand
Region: Thailand > Nonthaburi Province > Pak Kret
Price Range: $102 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok IMPACT 4*
Number of rooms: 380
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Also Known As:
Novotel Bangkok Impact Hotel Nonthaburi
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok IMPACT staff and other travellers.
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Questions? Get answers from Novotel Bangkok IMPACT staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the executive floor (or whatever it's called) and enjoy the food and drinks.”
 of 5 bubbles SimonT664, 25 Mar 2017 | Read review
“Premier floor's room are worthwhile because of the lounge”
 of 5 bubbles AnneLuce, 1 Mar 2017 | Read review
“Pay the little bit extra for the Premier Room!!”
 of 5 bubbles JR8691, 28 Feb 2017 | Read review
“Nothing specific”
 of 5 bubbles InnaARao, 7 Dec 2016 | Read review
“rooms are a bit small so if you need space, may opt for more than standard room is a bit tight for two.”
 of 5 bubbles marisac862, 5 Nov 2016 | Read review
5 of 5