Beautiful tidy 1 bedroom apartment. Plenty of space for two people plus visitors. Two TV’s to really spoil if you’re lying in bed!! Well equipped kitchen and small study area. Private secure parking outside our front door. Cleaning staff are wonderful
Fantastic views from our apartment. If you are considering staying in the Perth CBD, stay here. It's a short walk over the Narrows Bridge or a delightful ferry ride. Friendly, professional staff. We will definitely be back. We also received a complimentary package, which was a lovely surprise.
Older style motel, clean comfortable with plenty of room,. Friendly and helpful staff, quiet at night and just across the road from the river and close (400 m) to Ferry, shops and restaurants. The only blemish was the advertised daily serviced apartments did not include Sundays and advertised Foxtel does not exist
After leaving feedback , to the managers credit ( Sue ) I received a call to discuss my issues . Unfortunately though I am feeling further underwhelmed by the service . We booked three nights in the One Bedroom Suite - Riverside . It was advertised on Booking.com as " This suite is located on either the middle or upper floor and features a balcony with views of the Swan River. With an open plan, kitchen, living, and dining area, and an en suite bedroom. " taken from first paragraph of description. Disappointingly we were ground floor with a view of the car park with obscured views through Landcruiser canopies and other large 4wd vehicles of the River , understandably these vehicles are popular in WA. It was advertised as middle and upper floor though. Also the booklet within the hotel said daily room servicing including public holidays . However after leaving towels on the floor to indicate fresh ones were required , we were informed late in the afternoon that no room service was done on Sundays . Foxtel did not work , the microwave locked shut and the lounge had holes in it . They have signs in kitchen saying that they charge for washing up of dishes on departure , so we spent the first part of our stay re washing the plates , glasses and utensils as we are effectively being told that they were not professionally cleaned for our visit . The car park fills up quickly and it was difficult to get a park . After parking further down on the street another guest advised there was a rear car park , this is actually a smaller but secured car park . Would have been nice to have that info provided by the reception when we checked in ( reception window is next to the full car park so its a no brainer to advise of other parking options ) Managements response to my feedback was to predominantly blame Booking.com for the false description and photographs , "its a battle we have " . As for the car park being full of large vehicles that blocked any hope of a view , the response was " we ask the larger 4wd not to park against the balconies ( funny , we weren't asked not to park there ??? ) .She was shocked to learn of the description on booking.com , I would have thought its a key part of managements job to know what is being sold . Finally she asked if I was returning the the area again soon ( obviously to offer a cheap stay as goodwill ), i advised that it was not likely that we would cross the country again for at least a decade , she just stopped making the assumed offer . She simply thanked me for my feedback and said how much they value it , to which i said " so that's it then , I'm basically left out of pocket for not getting what I paid for as per the booking description "which went non responded , no offer of refund or any offer really. So why have i given 2 stars , well the location is superb and the place was clean and comfortable so I have to be fair on that score despite my overall disappointment . I hope this review helps others choose their stay wisely .…
Spent two nights at The Peninsula Apartments and were very impressed with all the very friendly front office staff. Location of apartment was handy to local restaurants and the ferry to Perth. Apartment itself was well appointed and extremely clean. Loved the fact we could walk across the road to the foreshore at midnight to watch the New Year’s Eve fireworks displays from Yagan Square and Gloucester Park! Would definitely recommend these apartments! PS: Unfortunately, only thing missing was a pool.