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Premier Inn Solihull (Shirley) Hotel

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Premier Inn Solihull (Shirley) Hotel
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264 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Solihull (Shirley) Hotel
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Showing 264: English reviews
Reviewed 3 October 2016 via mobile

Booked and checked in on line. Receptionist, Brooke, very friendly and helpful when relatives who were meeting us for dinner got lost! Standard room. OK condition. Great Beefeater The Plough on site. Easy car parking and very close to the M42. Given their guarantee very good place to stay.

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Thank Ray T
Reviewed 16 September 2016 via mobile

I have stayed in a few premier inns on business this is the most tired , uncomfortable one of the lot. No air con in room so hot just one small fan that hasn't been cleaned to try to keep cool. Staff are pleasant so have given 2 marks but would I stay here again no and if this is...

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Thank Joharr77
WhitbreadHotels, Online Customer Service at Premier Inn Solihull (Shirley) Hotel, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have...

Richmond, United Kingdom
Reviewed 29 August 2016 via mobile

My daughter and I stayed here overnite yesterday. Upon arrival the receptionist was polite and welcoming and the twin room, number 33 was spotless. We both had a good nite sleep and an excellent big breakfast. The only negative was the price of drinks in the bar. £11.40 for 2 glasses of wine is excessive anywhere. I would stay here...

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Thank Andrew L
Ludlow, United Kingdom
Reviewed 29 August 2016 via mobile

Stayed here on Saturday 27th for a friends 40th birthday! Arrived at hotel and we were given room 302 up the stairs ( no lift) upon opening to door it's not a room as you would expect but it's in the attic the only window is a skylight that some lovely person had left open in the rain! Tried shutting...

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Thank Shellybaby37
WhitbreadHotels, Online Customer Service at Premier Inn Solihull (Shirley) Hotel, responded to this review

Hi Shelly Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your...

London, United Kingdom
Reviewed 25 August 2016 via mobile

I was allocated a downstairs room which if you walk out of the shower people from the car park can see you in the buff unless of course you close the curtains which plunges the room into darkness or florescent light. Not ideal. I requested to be moved to a first floor room which to be fair the receptionist arranged...

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Thank daveskyrme
Reviewed 11 August 2016 via mobile

The staff are so friendly & helpful, probably the best I've experienced from any hotel. Thanks for making our stay pleasant. Hotel could do with a bit of a revamp but not a major issue, was still clean and comfortable. Definitely stay here again.

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Thank Vickyks81
Glasgow, United Kingdom
Reviewed 8 August 2016

Booked a 3 night stay at the end of July 2016 for a friends wedding for 2 adults and 2 young children. The room itself was big beds were great as usual however the temperature in the room was extremely hot. A floor standing fan was already in place and this was immediately turned on. We all had a terrible...

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Thank Laura M
WhitbreadHotels, Online Customer Service at Premier Inn Solihull (Shirley) Hotel, responded to this review

Hi Laura M Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to...

Warrington, United Kingdom
Reviewed 18 July 2016

Rooms are clean and basic, nice and quiet and very comfortable bed. The bathroom looked a little tired, room 106 had a leaking shower cubicle, and needed all the bathroom towels to soak up the water. The adjacent pub/restaurant was disappointing at breakfast time, they only served a fried breakfast.....no cereal or toast. We had to go to the Harvester...

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Thank Shell759
Crawley, United Kingdom
Reviewed 6 July 2016

We stayed for one night on a Saturday. The check in staff were very helpful and allowed us into one of our two rooms early. The hotel is a bit of a maze and the room are fairly standard. This is clearly an older hotel that has been taken over by Premier and converted. There was plenty of parking in...

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Thank Jon_Hobson
Swansea, United Kingdom
Reviewed 28 June 2016

Having stayed in various Premier Inns over the last few years this has to be the worst that we've ever had the misfortune of staying in. We were in room 301, a fair way up - with a lot of steps.....not great with a case and bags to drag up. Think the shower has previously leaked - as there was...

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Thank Savvy68
WhitbreadHotels, Online Customer Service at Premier Inn Solihull (Shirley) Hotel, responded to this review

Hi Savvy68 Thanks for taking the time to review your stay. Our main objective is to deliver a high level of service in all our establishments and I'm really sorry that we failed to provide this during your visit. Please be assured that your comments will be duly followed up by the Management Team at this hotel. I would also...

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Amenities

Highlights
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Take the laidback approach in Shirley, just a short drive from Solihull and the NEC Birmingham ... more   less 

Additional Information about Premier Inn Solihull (Shirley) Hotel

Address: Stratford Road, Shirley, Solihull B90 3AG, England (Formerly Premier Inn Solihull North)
Region: United Kingdom > England > West Midlands > Solihull > Shirley
Price Range: $76 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Solihull (Shirley) Hotel 3*
Number of rooms: 194
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Solihull (Shirley) Hotel staff and other travellers.
2 questions
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Kingston-upon-Hull, United Kingdom

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Questions? Get answers from Premier Inn Solihull (Shirley) Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose somewhere else.”
 of 5 bubbles DevonRiddler, 24 Feb 2017 | Read review
“Too hot but very quiet, in the new part, would have preferred ground floor”
 of 5 bubbles pamcunningham, 22 Feb 2017 | Read review
“No lift but see review. You can always ask.”
 of 5 bubbles R4949NDtonig, 16 Feb 2017 | Read review
“Have a bedside table for each bed, and an armchair for each guest.”
 of 5 bubbles 418vals, 17 Jan 2017 | Read review
“We had room 111 which was very quite & not too far from Reception”
 of 5 bubbles helenmH2298FY, 9 Jan 2017 | Read review
5 of 5