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The Regency Hotel Solihull

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The Regency Hotel Solihull
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744 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Birmingham, United Kingdom
1 review
Reviewed 2 days ago NEW

If you are looking for a decent 3* hotel then this is not suitable. The room was not like it was advertised. It was not cleaned properly as there was stains up the bathroom wall. There was a pubic hair on the side of the bath. The water would not drain away while you had a shower so you was... More 

Helpful?
Thank 19bridge79
Wisbech
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

This hotel is one I would not return to. The hotel looks ok as you walk in, the room was very tiredThe light in the bathroom only worked after about 5 mins, there was no plug for the sink. The food was not good at all, the vegetables were so hard you could not eat as so hard and lot... More 

Helpful?
1 Thank 7phillc

Travellers are raving about these Shirley hotels

North East
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Stayed here as a member of a coach party. Rooms ok and breakfast very good. However evening meals were dire. We had to pre-order our food and this was done by your room number not by tables. Big mistake. The staff were coming out with meals and wandering aimlessly around having no idea who they were for - food getting... More 

Helpful?
Thank PheobePrudence
London, United Kingdom
Level Contributor
203 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 1 week ago via mobile

Well located for a quick escape to the M42 and the road network but not much around here. The rooms are clean and tidy, spacious and well supplied with drinks, a real steam iron (not the usual hotel steam-free rubbish) trouser press and toiletries. Breakfast is good with nice selection of fruit and cereal as well as the carb heavy... More 

Helpful?
Thank BristolPavs
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Stayed here to go to a birthday party. Booked by phone none of the web sites show family rooms. Lady on phone really helpful and arranged an exc room with sofa bed and extra temp bed. Arrived early booking in was easy, so went swimming with the kids, pool good, changing room bit worn and sauna cold! Room was a... More 

Helpful?
Thank Nigel T
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your honest review, I am glad that the reservations team were able to assist you in creating a family room. (The reason these were not for sale on websites was because they were fully booked) Thank you for your feedback regarding the leisure facilities, in particular the sauna, there was a minor issue and this... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

My partner and I stayed at the Regency for our anniversary. We arrived early and were allowed to check in early which was helpful. Staff were friendly and courteous. We stayed in room 111 which was a nice room with large bed, good view of courtyard but that is where the positives end. We didn't check all facilities as we... More 

Helpful?
Thank misstmorning
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Having read your review, I am really sorry there was a issue with your television. this was replaced yesterday. I am glad to read that the nights team have dealt with this issue in a prompt and professional manner, although the room which you were moved too was not to your liking. unfortunately our best rooms are located... More 

Northants
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

On arrival early evening for a 2 night stay - no hot water. Eventually advised it would be resolved shortly. In the morning - no hot water. Advised it would be resolved before our return. Returned around 7pm - no hot water. The receptionist was less than helpful stating it wasn't her problem. We had to insist on speaking to... More 

Helpful?
Thank Edgewalk
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest I am sorry the major issue the hotel had with our heating and hot water system affected your stay with us. Furthermore I apologise that the room you were moved to was not to your liking, It is not mentioned in your review so I presume your alternative room did have heating and hot water? It is regrettable... More 

Daventry, United Kingdom
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

11/11/2016 Arrived at Hotel approx 19.00 Given 2 keys to room 114 on arriving at the room the door would not open due to faulty lock. Given access to room 113 on using the bath found the water out of the hot tap the was tepid on the bath shower mixer. Attempted to use the wash basin and the waste... More 

Helpful?
Thank Martin S
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest I am sorry that our boiler issues affected your stay with us, I understand that the Front of House Manager has been in contact and the issue has been resolved. The situation with the boilers has been fully rectified and I am happy to report that all the affected units have been replaced, Although this occurrence was completely... More 

Saltburn-by-the-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Having stayed here for quite regularly in recent months - I have found that although the decor is slightly dated - the majority of staff are very friendly and helpful plus the food is good and everywhere is very clean and tidy.. Exception people at the regency are Naz who runs the nightshift so very well to ensures that everything... More 

Helpful?
1 Thank graham2201
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your wonderful review, it is great to hear that you were well looked after. I will certainly pass your feedback on to all the relevant departments and ensure the team are rewarded for looking after you and your family so well. I am truly looking forward to welcoming you back to the Regency Hotel in... More 

Doncaster, United Kingdom
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago via mobile

I am aware that this hotel has not had the best of reviews. However, I found it clean and tidy. My room was fine and the only complaint was a hard bed, but that is a personal issue. The food was good and general service was good. The business centre took very good care of us and I must mention... More 

Helpful?
2 Thank GaiusMagnus
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your review, it is good to hear that you were well looked after and overall you enjoyed your stay. We have taken on board the negative points raised in your review and will work towards improving those area's. I will certainly pass your feedback on to all the relevant departments and ensure the team are... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This impressive hotel is built around an elaborate, large Victorian home which was later converted into the Regency Club. The hotel is surrounded by lovely grounds and yet is just a short drive from the motorway network and Birmingham. It is minutes away from the NEC and Birmingham International Airport.Meeting rooms are modern, well-equipped and versatile, suitable for conferences, seminars, training courses and all benefit from natural daylight and air conditioning. The hotel also has excellent health and leisure facilities and a great restaurant, bar and pub, perfect for unwinding at the end of a long day. ... more   less 

Additional Information about The Regency Hotel Solihull

Address: Stratford Road, Shirley, Solihull B90 4EB, England
Region: United Kingdom > England > West Midlands > Solihull > Shirley
Price Range: $77 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Regency Hotel Solihull 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Corus Hotel Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Regency Hotel Solihull staff and other travellers.
7 questions
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Leeds, United Kingdom
Taunton, United Kingdom
over a year ago
Birmingham, United Kingdom
4 months ago
Cardiff, United Kingdom
6 months ago
Birmingham, United Kingdom

See all questions (7)

Questions? Get answers from The Regency Hotel Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask to see the room first before booking and then choose.”
 of 5 bubbles 19bridge79, 30 Nov 2016 | Read review
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 of 5 bubbles Barmybrummie68, 20 Oct 2016 | Read review
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