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Novotel Lombok Resort and Villas

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Pujut, Kuta, Lombok 83111 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2336)
Pool & Beach (512)
Dining (86)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 29/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Lombok Resort and Villas
Updated 29/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 25 hotels in Kuta
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Lombok is a 4 star resort located on the southern shore of Lombok, just 60 minutes from Mataram international airport. Featuring 102 beautiful rooms, suites, traditional Sasak and private pool villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility. While the children are entertained in our kids club, be pampered with a beachfront or in-spa treatment. Enjoy our four beachfront restaurants and bars, our four swimming pools and fitness centre. Enjoy entertainment and purchase local handicrafts at Novotel Lombok, along with a daily program of activities for both children and adults. Our water sports range from kayaking to scuba diving, or simple enjoy a walk along our private beach. Accommodation Options: Superior Room - King: Paradise awaits. Our Brand New Superior room is fresh and bright, combining modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 1 King and 1 Day bed. No Rollaway. Superior Room – Twin: Escape into tranquility. Our Brand New Superior twin room combines modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 2 Single and 1 Day bed. No Rollaway. Deluxe Room: Embrace freedom and calm. Our Brand New Deluxe King room is spacious and mixes modern decor, ergonomic comfort and total relaxation. Rooms are fully appointed including outdoor terrace to ensure memorable holiday. 1 King and 1 Day bed. No Rollaway. Sasak Villa 1 Bedroom: A unique experience combining relaxation and focus. Our traditional Sasak Villa treats you like a VIP, offering pool, garden or beach views. This villa showcase traditional decor and design, complimented with modern functionality. 2 adults, 1 child. Private Pool Villa 1 Bedroom: Designed with space & privacy where you can truly be yourself. Our private traditional Sasak villa offers an inviting and tranquil ambiance; relax on the terrace overlooking your private swimming pool and landscaped gardens. Up to 2 adults, 1 child. Private Pool Family Villa 2 Bedrooms: Relax in style and comfort. Our private traditional family Sasak villa adds space and privacy for the entire family with private en-suites for both bedrooms. Take a swim in your private swimming pool or simply read a book in the landscaped gardens. Up to 4 adults or 2 Adults, 2 child.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
Indonesian
2,239Reviews75Q+A100Room tips
Traveller rating
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Popular mentions
AlessandroStami wrote a review Mar 2021
Bali, Indonesia8 contributions9 helpful votes
The hotel is quite nice. And front beach is a plus that gave us really good feeling about the whole structure. Unfortunately there was few aspect that did not make us feel in a 4* start resort. 1st room we stayed had a broken ac. The staff was quite nice and fast to give us another room. The food was nothing special, not tasty at all. Breakfast is also quite poor considering to being at Novotel hotel. What quite amazed us is that room service regarding food and beverage colse at 10, that’s mean if u wanna have a beer after that time you wont’t get it. Same as for food sigarette and any related good u might need during your stay, and this was really unpleasant. If u get a balcony room make sure u gibe attention to the slippery stones in the back. Really dangerous after rain. And no one that would take care to make it dry. Definitely not a 4* resort
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 3 weeks ago
Dear AlessandroStami, Greetings from Novotel Lombok Resort and Villas! We very much appreciate for sending us your constructive feedback regarding your recent visit at our resort. First of all, thank you for having chosen our resort during your time at Lombok, yet we are really sorry to know that your overall experience was not really pleasant due to some issues you encountered as mentioned. Please rest assured, that it has been well addressed with department concerns and appropriate action plan has been well implemented to avoid reoccurrence in the future. Again we are sorry for inconveniences and we do hope that there will be another chance to gain your confidence and convince you our better service. Sincerely, Robby Irawan Front Office & Guest Experience Manager
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Suwandi8 wrote a review Feb 2021
Jakarta, Indonesia328 contributions48 helpful votes
+1
Thank you to Mr. Jan to upgrade my room to villa i’m stay at novotel for 4 night. This resort have a private beach with complete facilities (cabanas, towel and huge swimming pool). Mr. Jan is perfect GM. He welcoming guest one by one. Thank you for your extra miles!!! Definitely will come back while visit lombok
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Date of stay: November 2020Trip type: Travelled solo
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 3 weeks ago
Dear suwandi88, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us such a great feedback regarding your recent visit to our resort. We are delighted to know that you particularly liked and enjoyed the room and other facilities provided by our team, and that It is our great pleasure to know that you had an overall best experience staying with us. Thank you again for your great feedback and we do hope to welcome you back for another great experience. Best regards, Robby Irawan Guest Experience Manager
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Kepin Helmy wrote a review Feb 2021
Jakarta, Indonesia295 contributions8 helpful votes
+1
Being one of the BEST Novotel hotels I have ever visited, apart from the ambience that is made very different from Novotel in other cities, what amazes me is that there is a private beach where you can jump right in and swim on the beach without having to go anywhere else, everything is there and complete here. Moreover, I also tried the villa with private pool room type which makes a staycation here very memorable!
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Date of stay: January 2021Trip type: Travelled with friends
1 Helpful vote
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 7 Feb 2021
Dear KepinHelmy, Warm greetings from Novotel Lombok Resort and Villas! Thank you for taking your valued time to share us your experiences stayed at our resort! We are thrilled to know that our hotel became one of the best hotel you have ever visited, and that it is a pleasure to know that you particularly liked and enjoyed our private beach and villa facilities. Assured, that I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back for another great stay. Sincerely, Robby Irawan Front Office & Guest Experience Manager
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Alex wrote a review Dec 2020
9 contributions1 helpful vote
Wonderful accommodations with a private beach. Beach has cabanas, towels, and wifi. Huge beautiful swimming pool. Architecture is unique which gives an authentic experience. Jan is an amazing GM who can help you with an requests that may come up.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: the villas have direct beach access
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 2 Dec 2020
Dear Alexpickle, Greetings from Novotel Lombok Resort and Villas! We very much appreciate for taking your valuable time to send us great feedback regarding your stay at our resort. It is always a pleasure to receive positive feedback, and that we are delighted to know your overall stay has been stunning. Moreover, we are glad to read that you particularly liked and enjoyed our hotel facilities and services. Assured, that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robby Irawan Front Office & Guest Experience Manager
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Charles wrote a review Nov 2020
Kuta, Bali, Indonesia19 contributions5 helpful votes
While the location is quite far from the capital city of Lombok island (approx. 1 hr drive), we really enjoyed staying and relaxing here. The staffs are friendly and the service are excellent. We had an issue with the neighbour right next to our room and the complaint was handled really well even after past midnight and even followed up by the manager in the morning. Breakfast selection are also great, it was the closest thing to a buffet breakfast before the pandemic hits. The beach right in front of the villa is also stunning. Will definitely stay here just to relax and do nothing but enjoy the beach and the cocktails!
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 3 Nov 2020
Dear Chrlsa, Warm greetings from Novotel Lombok Resort and Villas! We appreciate for sharing us your recent experience stayed at our resort. we are thrilled to know that your overall experience has been relaxing, and that pleased to read that you particularly liked and enjoyed all other services and facilities provided by our team. As we are passionate of guest satisfaction, your feedback has been well shared to entire team as encouragement for us to always provide best service quality possible. Thank you again and we hope to welcome you back for another great experience in the near future. Regards, Robby Irawan Front Office & Guest Experience Manager
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PRICE RANGE
USD 87 - USD 124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel lombok hotel lombok, lombok novotel
LOCATION
IndonesiaWest Nusa TenggaraLombokKuta
NUMBER OF ROOMS
102
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Frequently Asked Questions about Novotel Lombok Resort and Villas
Which popular attractions are close to Novotel Lombok Resort and Villas?
Nearby attractions include Merese Hill (2.7 km), Tanjung Aan Beach (3.5 km), and Kuta Beach - Lombok (1.8 km).
What are some of the property amenities at Novotel Lombok Resort and Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Lombok Resort and Villas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Lombok Resort and Villas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Lombok Resort and Villas?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Lombok Resort and Villas?
Conveniently located restaurants include KRNK Restaurant & Bar, La Cabana Lombok, and El Bazar Cafe & Restaurant.
Are there opportunities to exercise at Novotel Lombok Resort and Villas?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Novotel Lombok Resort and Villas have an airport shuttle?
Yes, Novotel Lombok Resort and Villas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Lombok Resort and Villas?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Lombok Resort and Villas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Novotel Lombok Resort and Villas have any great views?
Yes, guests often enjoy the ocean view available here.