Pullman Lombok Merujani Mandalika Beach Resort
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Pullman Lombok Merujani Mandalika Beach Resort

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Pullman Lombok Merujani Mandalika Beach Resort
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Avg. AU$148 /night, 2/7 - 2/8
AU$182
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AU$134
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About

#1 of 25 hotels in Kuta
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Rooms
4.8 of 5 bubbles
Value
4.8 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Pullman Lombok Merujani Mandalika Beach Resort is a 5-star resort set in the secluded beach of Kuta Mandalika, Central Lombok, offering 257 rooms, suites and villas providing exclusive experience for its guests and many additional benefits for ALL - Accor Live Limitless members along with exquisite Restaurants, swim-up and a lobby lounge to indulge in. You will also be pampered with other upscale facilities covering free-form swimming pools for adults and kids facing to the azure Indian Ocean, unlocking your creativity in our Business Center, a Chill Out space, Wellness Center, meeting rooms with outdoor terrace, spacious pre-function areas and a Ballroom that can cater up to 300 guests. Each Room, Suite and Villa is designed sophisticatedly with local touches and equipped with modern technology that will add your staying experience more inspirational.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Archery
Kids stay free
Valet parking
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Plunge pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle rental
Bicycles available
Canoeing
Diving
Snorkelling
Bicycle tours
Canoeing offsite
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Nightclub / DJ
Video game console
Babysitting
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
24-hour security
BBQ facilities
Baggage storage
Concierge
Gift shop
Newspaper
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Indonesian
Hotel links

Location

ITDC Mandalika Tourism Complex BS2, Kuta, Lombok 83573 Indonesia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
Lombok Intl Airport
16.1 km
See all flights
4.5
4.5 of 5 bubbles352 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled on a scenic beachfront, Pullman Lombok Merujani Mandalika Beach Resort garners praise for its serene ambiance and luxurious touches. Guests frequently commend the spacious and modern rooms, the hotel's meticulous cleanliness, and a plethora of amenities that cater to all ages. While some find the value remarkable with affordable rates, others caution about extra costs. The location is celebrated for its proximity to local attractions and the airport, and the exemplary service provided by attentive staff consistently earns rave reviews, ensuring a special stay for travelers.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Warm
Amenities
Abundant

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Detailed Reviews
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Dreamer06221836172 wrote a review Jan 2025
5.0 of 5 bubbles
The beach is clean but we can't swim on the beach, but we've rented shoes from the pool attendant to be safe when swimming on that beautiful beach. Besides the beach, the pool is very large and clean. There are many activities also at the Pullman hotel such as adult acitvies, tens, and kids activities. The food is also good. The room is also clean. 5 stars. Anyway, you can't stay here. Thank you to mbak retam, mas perseverant, and mas jean for helping provide information during my stay at the Pullman Hotel. See you gaes ❤️
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Automatically translated
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kenny wrote a review June 2024
United Kingdom
5.0 of 5 bubbles
This was truly a 5 star Hotel.

They had all the updated amenities needed for a relaxed stay.

High quality TV and Air con.

Good quality shower and hair dryer.

The room was fully equipped with a umbrella iron, Travel outdoor Bag,

Speaker system for Bluetooth Phone.

Added tooth brush and toothpaste.

Complimentary water and coffee.

Fully equipped with two resturturants one buffet / alocart and the second one was a seafood restaurant.

Packaged with a spa facilities and a fully equipped Gym.

You can tell they have done alot of research into seeing what guest may need for a relaxed time.

It truly felt like relaxing time here.

Not to mention their own pool and private, yes private beach as well.

With amazing Bose speaker system by the beach seemlessly tucked away.

The views are also amazing.

If you would like a peacefull time on holiday with relaxation in mind this is the place to go.

You are away from all the people constantly trying to barter for your services and money. Your just left to enjoy relax and take things at your own pace.

I actually don't think I I want to tell anyone about my time here as it was just to great.

I will now be having a serious conversation with my wife to discuss when we can come back with an excuse to stay longer.

I found this hotel by chance and it felt like a dream.

I hope they keep up the standards throughout and I will be back again.

Regards

Kenny
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: This place is also kid friendly with a small play area for kids. Not to mention the pool with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Resort Management, Other at Pullman Lombok Merujani Mandalika Beach Resort
Responded 15 June 2024
Dear Global378789043252 Thank you so much for your wonderful feedback. We're thrilled to hear that you had a truly 5-star experience during your recent stay with us. It's fantastic that you found our updated amenities and fully equipped facilities met your expectations for a relaxed stay. We're delighted you enjoyed our two restaurants, offering both buffet and à la carte options, as well as our dedicated seafood restaurant. Our goal is to provide diverse dining experiences that cater to all tastes. We're especially pleased that you found our private beach and pool area, complete with the Bose speaker system, to be a peaceful retreat with stunning views. It's gratifying to know you were able to relax and enjoy your holiday without any distractions. Your kind words mean a lot to us, and we're committed to maintaining these high standards to ensure every visit is as memorable as the last. We look forward to welcoming you back for another relaxing stay soon. Warm regards, Pullman Lombok Mandalika Team
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Julia B wrote a review Oct 2023
Bretten, Germany
+1
4.0 of 5 bubbles
The complex is beautiful and deserves 5 stars. All rooms are of high quality and clean. We had an odor problem with a drain in the first room, which unfortunately could not be fixed, so we were given a new room. There was also a drain that smelled a bit, but we didn't pursue it any further because it was only minimal. The pool area is very nice, but the beach is rather coarse-grained. We found it unpleasant without shoes.
The breakfast is unfortunately a bit uncoordinated. Sometimes you are accompanied to your seat and asked directly for your hot drink order, sometimes you find a seat yourself, have to gather cutlery and actively approach the staff to order coffee. The selection of western, salty dishes unfortunately didn't quite suit our taste, but in principle there is a lot of choice and everyone should find something.
Unfortunately there isn't much around the hotel, but you can book drivers through reception - at hotel prices, of course.
You don't have to worry about food, though. The two hotel restaurants offer excellent food.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lily N wrote a review Oct 2024
London, United Kingdom
3.0 of 5 bubbles
This hotel is modern with large grounds and beautiful with a large pool and good view from ocean room and it is beachfront but you couldn’t swim in the sea as there is coral there. Plenty of sunbeds when we stayed but I imagine it wasn’t at full capacity. The room is spacious and the bed is comfortable. Nice TV, safe and they provide water and all the little things you may need. We had a good lunch in the Aer restaurant with great service. Staff are nice and always willing to help. Hotel has a free shuttle bus but only goes at certain times and you have to book an hour beforehand. There is a taxi service there though but I think their prices are higher expectantly.

When you look more closely, you can see the wear and tear at this hotel which is surprising for a 5 star and a new hotel. The housekeeping does a good job tidying the room but there were places in the bathroom like in the shower where there was grout on the tiles. This must be a normal standard for the Pullman brand as it was the same in the hotel on naithon beach in Phuket.

Breakfast spread is ok, but I’ve had better in other 5 star hotels. The spread is a mixture of western and Asian cuisine however there are flies flying around the food with no measures in place to keep them away from the food. Also why give us tea cup size bowls for noodles and babur ayam? How about a normal sized bowl? If you are deciding on whether to add breakfast to your stay, I’d say don’t bother as there are much nicer places in Kuta to have breakfast if you can get there (e.g munchies).

Also why charge guests to use the gym? Every hotel I’ve stayed with never charge for the gym.
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Date of stay: October 2024Trip type: Travelled as a couple
Room Tip: Don’t bother with breakfast, book shuttle to Kuta an hour before, prepare to pay extra for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Resort Management, Other at Pullman Lombok Merujani Mandalika Beach Resort
Responded 3 Oct 2024
Dear Lily N, Warm greetings from Pullman Lombok Merujani Mandalika Beach Resort! Thank you for taking the time to share your review of your recent stay. We are delighted to hear that you enjoyed your time with us, particularly the spaciousness of your room, the shuttle service, and the variety of options at breakfast. We appreciate your constructive feedback regarding the grout on the tile and the presence of flies. Please be assured that we will forward your comments to the relevant department for immediate action and follow-up. We do apologize for the inconvenience happened. Regarding your feedback about gym usage, we invite you to share more details with us at melisa.sanchiagoh@accor.com. The gym is complimentary for our in-house guests and can be accessed using your room key. We look forward to welcoming you back to our hotel in the near future. Thank you for giving us the opportunity to make your stay a memorable one. Kind regards, Melisa Room Division Manager Pullman Lombok Merujani Mandalika Beach Resort
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Shahril H wrote a review Dec 2024
1.0 of 5 bubbles
For a long time member of Accor group, the hotel should give me a late check out up to 4pm. Gave my family and I until 1pm only and my flight (airport is nearby) is at 6:25pm. Could be at least give us up to 3 or 4pm like other Pullman hotels that I’ve stayed at being a silver member. No benefits at all at this particular Pullman. No executive lounge, No dedicated Accor member check-in counter, No Welcome drink (Not that we crave for it). initially I’ve asked the staff at the reception whether there is a sofa bed for my 9 year old daughter to sleep on and he said yes but when I got to the room, there isn’t any sofa bed and instead there wa a daybead at the balcony !!! I went back to the reception to inquire and the same staff told me differently and said that he told me that there isn’t any sofa bed!!! no extra bed for my 9 year old kid until I had to ask them again and cost me IDR907,500 per extra bed per night for staying nowhere near civilisation. I praised all the other Pullman hotels that I have stayed in but this one should just be a low cost hotel..period. Sad, upset and speechless. Food is good at the Sgara seafood restaurant. There are at least 10 tables inside + 1 private dining area. My family and I were there 1st, food is great but 1 of the waitress (not the initial one that was good who served us) forgot to give us the dessert menu upon requesting for it because 2 other tables (out of at least 10 tables) were occupied by customers. Eventually when I asked for the menu again, she apologised saying that there are many customers (Duh…3 occupied tables out of at least 10 tables) Buckle up Pullman, I’m a paying loyal customer and you guys keep asking me to renew/upgrade etc year in year out and I still stay loyal with Accor group. Our room is next to an open stairwell. Wouldn’t recommend this hotel at all. Stayed at Katamaran in Senggigi, Lombok before staying here and they are top notch. Even Oceano Jambuluwuk in Gili Trawangan is way way much better then this particular Pullman…Pathetic and unbelievable.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip: Stay elsewhere in Lombok
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Lombok, Owner at Pullman Lombok Merujani Mandalika Beach Resort
Responded 27 Dec 2024
Dear Shahril H, Warm Greetings from Pullman Lombok Merujani Mandalika Beach Resort It was a pleasure to meet you in person before your departure from the hotel. It was a valuable opportunity for us to better understand your preferences. We greatly appreciate your feedback, and we are following up on your suggestions to ensure an even better experience for you in the future. We sincerely hope you will consider our hotel for your next visit to Lombok Island. I would be delighted to assist you personally in ensuring that you have the best possible experience during your stay. Wishing you a safe flight back to Malaysia. We look forward to welcoming you again very soon. Thank you once again. Best Regards, Melisa Room Division Manager Pullman Lombok Merujani Mandalika Beach Resort
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Vipul wrote a review Sept 2024
Mumbai, India
+1
3.0 of 5 bubbles
The resort is at a very good location, a 30minutes drive from Lombok airport. The Mandalika, beach is renowned for its stony beach and the story behind the legend of Princess Mandaliķa, The resort in itself is very nice with staff everywhere being friendly to talk to. The food was tasty, although we did miss having any Indian dish while staying at the resort (we can understand as not a lot of Indians visit Lombok). The room was spacious and well appointed, but few things were off in the room. We encountered ants couple of time on the headboard side of the bed which was strange in a 5 star. As soon as I checked in to the room, I pulled out the bar doors and some dead insect with few ants around it fell on the floor. We complained about it at the same time and two more times and it got addressed every time but still ants kept coming back which was not pleasant The bathroom had a weird smell.

Another strange thing was that the bath shower rarely had hot water. We complained about it to the front desk and next time it was there but it went off again next time I entered the shower. The irregularity in such things needs to be improved. Also, usually when a guest has such issues they are either offered complementary room upgrade (may be up to 2-3 tiers above the existing room level) or may be with some tangible or intangible pleasantries to compensate for the bitter experience but sadly nothing was there. We compared our experience with Pullman to The Stones Legian in Bali (both 5 stars at similar price tag while booking), similar issues were resolved much quicker and that we were upgraded as well. Next time we would rather stay at Sheraton Senggigi due to these issues.
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip: If you're itinerary is mostly North Lombok or if you're coming via Speed boat/Ferry to Lombok -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Resort Management, Other at Pullman Lombok Merujani Mandalika Beach Resort
Responded 23 Sept 2024
Dear Vigulgupta15s, Warmest Greetings from Pullman Lombok Merujani Mandalika Beach Resort! Thank you for sharing your review of your stay and experience. We are delighted to hear that you were satisfied with the size of your room. Please be assured that we are taking your feedback regarding the ants and the shower very seriously. We sincerely apologize for the inconvenience this may have caused you. We hope to have the opportunity to welcome you back to Lombok Island in the future. Should you wish to plan your next visit, please do not hesitate to contact me at melisa.sanchiagoh@accor.com. We look forward to welcoming you back to our hotel soon. Kind regards, Melisa Room Division Manager Pullman Lombok Merujani Mandalika Beach Resort
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Peter Lelong wrote a review June 2024
Greater Hobart, Australia
5.0 of 5 bubbles
We arrived at 2:00 pm on Lion Wings Air at Lombok airport. The hotel had arranged a taxi us on arrival which took us twenty minutes to this hotel, built just two years ago.

On arrival we were welcomed as platinum members by the wonderful Inka. She was an absolute delight, as were all members of the Pullman team whom we met during our four day stay.

We were offered an upgrade to an executive room, Room 1414, which had views across the pool to the beach and ocean. The room was absolutely fantastic and the welcome gift of beautifully prepared treats made us feel very welcome.

There was something to do every day whilst at the hotel. From enjoying the magnificent pool with the lovely swim up bar to dining in the excellent Sgara seafood restaurant and the equally wonderful Aer restaurant where breakfast, lunch and dinner are also served.

A shuttle bus operates a number of times during the day into the town of Kuta, just ten minutes away. The beach is very pleasant with herds of water buffalo moving to grassy fields traversing the sand twice a day.

Having never travelled to Lombok before, we had no knowledge on what to expect. The island and its people are delightful. Friendly at all times and keen to interact and make you feel valued. Our interactions were always genuine and their desire to help us enjoy our time equally so.

As a testament to the staff and management here are just some of the wonderful members of the Pullman who cared for us and deserve our thanks. Sadly we did not get the names of so many others we met during our stay.

From the lovely welcome we received by Inka, to the attention given by the Head of Housekeeping, Made, who visited us to see if there was anything we might need. To the pool and wait-staff who provided cocktails and served our meals with a smile and engaging conversation, Satria, Dina, Kabul and the talented chefs at Sgara seafood restaurant and Aer who produced outstanding meals. Thank you!

To Zhodi who helped us with our luggage and showed us to our room. To Lita who managed our restaurant booking one evening in Kuta, including transport, during our final night in Lombok.

Finally to the drivers, Yoel, Iddy and Bahri, thank you for sharing your stories as you drove.

As this review is trying to paint a picture of an outstanding hotel we hope that it might encourage others to enjoy the hospitality of a lesser visited island in the Indonesian archipelago. An easy forty minute flight with amazing views on Wings Air from Denpasar Airport. We would return in a heartbeat.

We are so gratefulto be members of ALL ACCOR and the wonderful hotels under this brand.
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip: Dine at the wonderful Sonya Seafood Warung in a Kuta for the best fish meal and at Kenza for an...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Resort Management, Other at Pullman Lombok Merujani Mandalika Beach Resort
Responded 12 June 2024
Dear Peter L, Thank you so much for taking the time to share your wonderful experience at Pullman Lombok Mandalika Beach Resort. It was an absolute pleasure to have you stay with us, and we are thrilled to hear that your visit was filled with memorable moments. We’re delighted that our pre-arranged taxi service provided a smooth transition to the hotel. Your appreciation for the upgrade to an executive room, with its stunning views and beautifully prepared welcome treats, truly warms our hearts. It's feedback like yours that inspires us to continue creating magical experiences for our guests. It sounds like you fully embraced all that our hotel has to offer, from the magnificent pool with the swim-up bar to dining at the exceptional Sgara Seafood Restaurant and Aer Restaurant. Your kind words about our team mean the world to us. Inka, Made, Satria, Dina, Kabul, Murdiono, Sgara’s Chef and Aer, Zhodi, Lita, Yoel, Iddy, and Bahri will be overjoyed to hear that they made such a positive impact on your stay. Our staff takes great pride in providing personalized and attentive service, and your recognition is the greatest reward they could receive. We are honored to have you as part of the ALL ACCOR family and deeply value your loyalty to our brand. Knowing that you would return in a heartbeat is the highest compliment we could ask for, and we can’t wait to welcome you back to our resort. Your satisfaction and comfort are our top priorities, and we are always here to make your stay exceptional. Thank you once again for your thoughtful and detailed feedback. If there’s anything we can do to make your future stays even more special, please don’t hesitate to let us know. Warm regards, Pullman Lombok Mandalika Team
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Erin wrote a review Dec 2024
Sinduadi, Indonesia
5.0 of 5 bubbles
The hotel is really cool. The view is great. You can access the pool even without staying overnight by buying dip & dine for 350k per person. That is also a credit for the F&B, so it comes back to us in the form of food and drinks according to our choice.
There was also an Accor Plus birthday event, so we also took a member. Not bad, got a free 1 night stay too. Hopefully in the future the price can be cheaper to apply the members
The pool area is clean, the garden is also beautiful. Nice place nice staffs.
The staff, awesome to the max! The best! Thanks to Mrs. Vony & Mrs. Nana who helped me with the member process. Thank you so much also to Mr. Agung & Mr. Aan at the bar, the best! 🥰
Also thank you to the other staffs we met at the Accor Plus event at that time, the best!
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Resort Management, Other at Pullman Lombok Merujani Mandalika Beach Resort
Responded 19 Dec 2024
Dear Paradise32515548560, Warmest Greetings from Pullman Lombok Merujani Mandalika Beach Resort! Thank you for sharing your review of your stay and experience. We're delighted that you were satisfied with your stay from the time of your arrival until the time of your departure. We look forward to welcoming you back to our hotel in the near future. Thank you for giving us the opportunity to make your stay a memorable one. Kind Regards, Melisa Room Division Manager Pullman Lombok Merujani Mandalika Beach Resort
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Restaurant critic wrote a review July 2024
5.0 of 5 bubbles
Family of 4. A beautiful suite and a double room for the kids.

Being a new 5 star hotel all furnishings and decor both interior and exterior were exemplary and high quality. Spacious and a stunning modern design especially the entrance.

Excellent service throughout from organising our daily car service (gleaming black 4 x 4) to offering quality food and beverage.

Swimming pool was warm and clean and the beach and grounds immaculate.

Hotel’s 2 restaurants were very quiet almost deserted at dinner even though the food was magnificent. On the third night a guest explained this was because Kuta was only a six minute drive with a wide choice of magnificent restaurants with great food at drop dead prices.

The guests kept to themselves and were classy. At weekends locals use the pool facilities in the afternoon. A good few Australian accents around but by no means the dominant group

Overall a brilliant hotel. Thank you -

Thoroughly deserved a 5 star review
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Date of stay: July 2024Trip type: Travelled with family
Room Tip: Weekend pm it loses its ambience as locals come with noisy kids to the pool. Not fair on paying...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Resort Management, Other at Pullman Lombok Merujani Mandalika Beach Resort
Responded 15 July 2024
Dear whateveryousay1, Thank you for sharing your wonderful experience with us! We're thrilled that you and your family had such a great time at Pullman Lombok Mandalika Beach Resort. It's fantastic to hear that our suite room with high-quality furnishings and a modern, impressive design were perfect for your stay. We're delighted that you received excellent service throughout your stay, from organizing daily car services to enjoying our delicious food and beverages. We're also happy to hear that you found our swimming pool clean, our beach and grounds well-maintained. Thank you once again for choosing our resort. We surely look forward to welcoming you back to our resort should you travel back to Mandalika. Warm regards, Pullman Lombok Mandalika Team
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shauqi wrote a review Apr 2024
Jakarta, Indonesia
+1
2.0 of 5 bubbles
Currently I am staying at the Pullman Lombok in rooms 2434 and 2436 and experienced an unpleasant experience. Firstly, we checked in and arrived at the hotel at 6 pm and the room was ready and administration was being prepared. We were told that we would get a welcome drink so while we waited we went to the beach for a while to look at the existing facilities. When we returned, the welcome drink wasn't ready yet.

After that we went to our room and the most unpleasant thing was that the bathroom, the bathtub in both rooms smelled like carcasses, this could be smelled by me, my wife and one of our older children. Try calling the operator on no. 0 but no one answered so I decided to go to the lobby. On the way to the lobby I met 2 Pullman employees and conveyed our complaints and immediately had them checked. According to one, it doesn't smell but chemical spraying will be done to make it fresh. The person doing the work said he smelled the smell.

After finishing the treatment the smell disappeared for a moment but after 15 minutes the smell came back and I called the operator and again no one answered so I decided to go to the lobby and ask to change rooms in a different wing. At that time it was already 20:30 and we were asked to pack up to move rooms while the room was prepared and we would be helped to bring things. We took the initiative to bring our own things and wait in the lobby to be quicker because we were tired. Finally rooms were ready in 1116 and 1118 in different wings according to our request. There is no smell, only the mattress is different because it is harder in 1116 than 1118, I don't know what the difference is. I told the staff in the lobby to convey to the duty manager that I was disappointed with the 5 star standard and new hotel. It seems that we will reconsider the intention to extend.

The advantages of this hotel are good facilities, special views. We are trying it for breakfast when this review was written.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Request right wing from lobby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
averilltow asked a question Nov 2022
Singapore, Singapore6 contributions3 helpful votes
I have 2 kids 5 and 7 do you have extra roll away beds or do I need to 2 rooms
Brenda B wrote a tip Jan 2025
Den Bosch, The Netherlands265 contributions48 helpful votes
3.0 of 5 bubbles
"Gewoon mailen over de boeking voor correcte boeking. Want alles wordt volledig genegeerd."
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Jenny_Sby wrote a tip Jan 2025
Surabaya, Indonesia15 contributions17 helpful votes
5.0 of 5 bubbles
"If you're traveling with kids around 4-6 yrs old, check the kids activity program when you check in."
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Shahril H wrote a tip Dec 2024
3 contributions1 helpful vote
1.0 of 5 bubbles
"Stay elsewhere in Lombok"
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Gyuseok Cho wrote a tip Nov 2024
1 contribution
5.0 of 5 bubbles
"There seem to be a lot of activities for children, but not many for adults. There is a shuttle to Kuda, so it is convenient."
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nizar wrote a tip Oct 2024
Kuala Lumpur, Malaysia3 contributions
5.0 of 5 bubbles
"Dont forget that you must try “ Ayam Taliwang “ when you visit Lombok, It's sweet, spicy, and definitely perfect dishes"
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PRICE RANGE
AU$134 - AU$179 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaWest Nusa TenggaraLombokKuta
NUMBER OF ROOMS
257
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PULLMAN LOMBOK MERUJANI MANDALIKA BEACH RESORT (AU$134) - 2025 Prices & Reviews (Kuta) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Pullman Lombok Merujani Mandalika Beach Resort
Which popular attractions are close to Pullman Lombok Merujani Mandalika Beach Resort?
Nearby attractions include Seger Beach (1.0 km), Statue of Princess Mandalika (0.7 km), and Bukit Seger (0.9 km).
What are some of the property amenities at Pullman Lombok Merujani Mandalika Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Pullman Lombok Merujani Mandalika Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Lombok Merujani Mandalika Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pullman Lombok Merujani Mandalika Beach Resort?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Pullman Lombok Merujani Mandalika Beach Resort?
Conveniently located restaurants include The Other Place Restaurant, Aer Restaurant, and Warung Pandan.
Are there opportunities to exercise at Pullman Lombok Merujani Mandalika Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Pullman Lombok Merujani Mandalika Beach Resort have airport transportation?
Yes, Pullman Lombok Merujani Mandalika Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Lombok Merujani Mandalika Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Lombok Merujani Mandalika Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Lombok Merujani Mandalika Beach Resort?
The staff speaks multiple languages, including English and Indonesian.
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