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The Rising Sun Hotel

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1 room 2 adults 0 children
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The Rising Sun Hotel
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575 Reviews from our TripAdvisor Community

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Showing 568: English reviews
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Perth, Australia
Reviewed 1 week ago

I booked 3 rooms for the Cheltenham festival competitively priced ,prob needs a refurb my room the lampshade on lamp was broken ,toilet flush loose ,noisy fan ,and needs a sign to warn how forceful water comes out of taps !!! Decor a bit dated but adequate ,no one on reception had to wait no warm welcome when she did...

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Helpful?
Thank Samantha B
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for your feedback, Race week is a busy week for us so it does on occasion take a little longer to get to the desk than usual. All of our breakfasts are cooked to order, and include the all you can eat buffett - sorry if this wasn't made clear. We are very much waiting with our fingers (and...

Reviewed 1 week ago

I have used this chain a lot over the years and have always found them reliable and good value. We wanted to eat outside as my partner was feeling off colour, bar staff finally accepted this request on the understanding the food would be served at a table inside and we would have to take it outside ourselves!? Then changed...

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Helpful?
Thank a R
Simon J, General Manager at The Rising Sun Hotel, responded to this review

I am afraid after numerous accidents outside last year we do not serve to the grassed area whilst it is wet, I am sure you appreciate I have to put my teams welfare first. We do serve to the Patio and I am sorry this was not made clear to you at the time, I have informed all my managers...

Reviewed 1 week ago via mobile

This is the 2nd time our family have left feeling as though we had made a bad choice in restaurant. They were obviously busy on a Sunday lunch time and we waited at the bar to tell them we had booked. We waited and waited until one man told us he would be with us in 2 minutes. My dad...

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Helpful?
2Thank Steph G
Simon J, Manager at The Rising Sun Hotel, responded to this review

Sorry if I came across short to you, it was not intentional. I will certainly pass your other comments on to my kitchen team and review my new starters progress, sorry that he forgot to check you back. My apologies again Simon

Torquay, United Kingdom
Reviewed 2 weeks ago

We stayed here from Monday until Thursday and had a brilliant time.The views are stunning as the Hotel is on Cleve Hill.You can see for miles.On arriving there was no one on reception but a note left to say ring 0 and someone comes to book you in.The room was warm and comfortable with the lovely view.The two downsides were...

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Helpful?
Thank Kate H
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thank-you for your comments, I will be sure to pass them on to Cleo!! Thanks again Simon

Cheltenham, United Kingdom
Reviewed 3 weeks ago

Four of us arrived at the Rising Sun Wednesday 1st March waited at the bar for at least 10 min to be served with one young lady on her own with other staff not interested in giving her a help in serving at the bar we sat at the table ordered our meal one pie and chips three gammon and...

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Helpful?
Thank david w
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the feedback, sorry we kept you waiting at the bar! Hope to see you again soon. Simon

Sheffield, United Kingdom
Reviewed 4 weeks ago via mobile

Food was reasonably priced for the light bites we ordered after walking around cleeve hill. Was cheap and cheerful pub grub, we will eat in the restaurant next time we are down before we make our final assessment!

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Helpful?
Thank Danmclean
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the review, hope to see you soon! Simon

London, United Kingdom
Reviewed 4 weeks ago

didn't sleep there, just came for brunch. Some of us had breakfast and it looked good and was cheap, I had the lamb shank roast and it had all the trimmings. Was very good. I would recommend the beef rib roast too.

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Helpful?
Thank Chantal V
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the review, I am glad you enjoyed your Sunday Roast with us. Simon

Winchester, United Kingdom
Reviewed 4 weeks ago

Stayed here for 1 night while attending a local wedding, overall we enjoyed the stay. The staff seemed very busy but Sophie who seemed to be doing the lions share of the work, serving in the bar, covering reception and answering the phone was friendly and professional. The rooms are dated but clean enough, the bed was fine but the...

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Helpful?
Thank gj6
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thank you for your feedback, I will be sure to pass it on to Sofie. Sorry about the Pillows. Simon

London, United Kingdom
Reviewed 14 February 2017

We are a party of three, age 55 to 65 and have been coming for the last 10 years. we come for the racing at Cheltenham, the trails. always arrive on a Friday and leave on the Sunday. Friday arrive and have a few drinks before going into town for dinner, upon return few more drinks as our driver will...

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Helpful?
1Thank CatherineL6924
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thank-you for your feedback, we do not have nor have ever had (to my knowledge) a hoteliers licence here, it is for this reason we can not serve ant alcohol to resident or not after time. I am looking into getting these licences however there are no guarantees. Thanks again Simon

Cheltenham, United Kingdom
Reviewed 13 February 2017 via mobile

We had lunch here, and whilst the children's meals went down okay, my jacket potato was rubbish - undercooked, and missing the coleslaw advertised. I'd also asked for no dressing on my salad, which didn't get passed onto the chef. Expected better.

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Helpful?
1Thank Catty21
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Sorry to hear this, I will look into it for you. Simon

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service

Additional Information about The Rising Sun Hotel

Address: Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
Region: United Kingdom > England > Cotswolds > Cheltenham > Cleeve Hill
Price Range: $109 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rising Sun Hotel 3*
Number of rooms: 24
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Also Known As:
Rising Sun Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Rising Sun Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get wifi code from reception it's not listed in room”
 of 5 bubbles I9261LPsamanthab, 16 Mar 2017 | Read review
“One with the stunning views”
 of 5 bubbles KateH99, 9 Mar 2017 | Read review
“Limited rooms, only a few twin or single”
 of 5 bubbles CatherineL6924, 13 Feb 2017 | Read review
“Room 12 is the bext”
 of 5 bubbles jamesgandolfini, 1 Feb 2017 | Read review
“Stunning views at the front of the hotel, upstairs”
 of 5 bubbles janiceh386, 11 Jan 2017 | Read review
5 of 5