Just left the restaurant in this hotel and I must say I have never experienced customer service like this. They advertise the award winning cocktail. Asked for one and was told that the person is not working tonight. Only one person can make a cocktail? Waitress who took the…
I was working in the area and was staying in a nearby B&B. I called in to get an evening meal. I went for warm beef salad. When it came the beef was clearly reheated and served in unappetizing large chunks. While the salad was ok, the meat was inedible: certainly not freshly…
I called in recently for lunch. The bill for food and drink came to €17.20. I gave the server a €20 note and he trousered the change. Not a good introduction. I would have left a tip but it's nice to have a choice!
Visited The Grand this evening and didn’t find the prices on the menu one bit “Grand” very pricey indeed. ...€6.50 for this “Garlic Bread” = Daylight robbery. (As you can see I’ve taken two bites of my starter before thinking to take a photo!)
We passed through fermoy on our way back to Waterford from visiting the donkey sanctuary in mellow. We looked for somewhere to eat and found the Grand Hotel, we liked the look of the menu and we ordered the burger. We were very disappointed with the food the meat was on the turn…
"Try to get a room with a decent wifi signal."
"Front of hotel looking out over the Blackwater river"
"Nice stay it was"
"Any room is a good one."
"Be very careful which room you book. Speak to someone first. Avoid alley way rooms like the plague."