We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Grand-Sault Hotel & Suites

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Grand-Sault Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

268 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 249: English reviews
Start your review of BEST WESTERN PLUS Grand-Sault Hotel & Suites
 Click to rate
Montreal, Canada
Reviewed 1 week ago

A welcome oasis. The hotel is well situated just off the highway for easy on easy off access. Staff is very personable and helpful. Rooms are always very clean and fresh. I have been staying there for 4 years in a row, multiple times per year and have never had any major problems.

Review collected in partnership with Best Western
 Report
Helpful?
Thank ivanf883
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear ivanf883 Thank you for the nice comments about our hotel being clean and fresh. We also appreciate the nice comments about our associates being helpful and friendly. Many thanks to be a royal guest to us and looking forward to welcoming you back again soon. Travel Safe!

Timberlea, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Booked this hotel for a family visit to town for a gymnastics event. From the moment I called the hotel to make a reservation I knew we would have a great stay. Chantal was friendly and efficient in helping me select a room, and explained the rates and inclusions. She was also the friendly face at the desk to greet...

 Report
Helpful?
Thank ComstockJL
About Hotel's Favourite Review
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear ComstockJL, Thank you for taking the time to comment. I appreciate your comments and hope you had a great gymnastic competition. It was nice to hear you were able to come back to the room and relax, take in a few of our amenities and enjoyed your stay. Thank you for choosing to stay with us and we look...

Kelligrews,Newfoundland
Reviewed 3 weeks ago

Body hair in shower area and toilet area and told staff at Che k out that I had to clean my own bathroom she said nothing !!!! And the breakfast eggs coming frozen out of a box to a steamer they we're disgusting unlike the BW Hotel I stayed in Calgary which was fantastic

Review collected in partnership with Best Western
 Report
Helpful?
Thank Nicholas Johnny W
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Nicholas Johnny W, Thank you so much for taking the time to share your experience with us. I am sad to learn that your stay was not enjoyable. Your comments on our housekeeping are duly noted and have already been passed to our housekeeping manager to make this these issues are properly addressed to not happen again. We hope...

Nova Scotia, Canada
Reviewed 7 March 2017 via mobile

Stayed for a quick night passing through. The staff were very friendly and the hotel was clean but the room was very tight. I believe Best Western offers larger rooms for an additional fee but I heard this afterwards. Definitely worth paying it if you aren't alone. The bed was comfortable and the included breakfast was ok. The hot coffee...

 Report
Helpful?
Thank jkjosie
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear jkjosie, I'll be sure to pass your compliments along to our great staff. I know they'll be as grateful for your kind words as I am! We work on our breakfast offerings on a regular basis, and I will be sure to keep your suggestion in mind. Thank You. PS: The coffee sure is a nice bonus, see you...

Reviewed 15 February 2017

Overall very clean and friendly staff.Great to have a whirlpool and cozy Bar to relax in.thanks for accommodating early Breakfast request. quiet rooms made for comfy sleeping. Parking very spacious and well laid out.

 Report
Helpful?
Thank Tom H
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Tom H Thank you for the nice comments about our hotel being clean and comfortable. We also appreciate the nice comments about our associates being helpful and friendly. Many thanks and safe travels.

Brossard, Canada
Reviewed 7 January 2017 via mobile

We made a last minute decision based on road conditions to stop in Grand Falls on our way home. Better than Edmundston! This was our first visit but we will surely stay again when passing through. Service was excellent throughout our stay and fully bilingual. They suggested an excellent local restaurant for dinner. The breakfast was best we've had in...

 Report
Helpful?
Thank George M
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear George M, Thanks for staying at the Best Western Plus Grand-Sault, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay in Grand Falls. We hope we have the pleasure of seeing you again soon. Travel Safe !

Hartford, Connecticut
Reviewed 20 December 2016 via mobile

We have always had a wonderful experience here. Betty was exceptional and did everything to ensure we had the best time. This is always our go to place! Our family is thankful we found this place years ago!

 Report
Helpful?
Thank dube2007
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear dube2007, Thanks so much for the review. We’re glad our staff was exceptional.We appreciate that you continue to choose us when you come to Grand Falls, and we look forward to seeing you next time.

Burlington, Canada
Reviewed 19 December 2016

This is the hotel we typically stop at on our drive to PEI. Rooms are clean and spacious! Easy access from the highway. Pool is good although tons of chlorine, kids enjoy having a swim after long drive. Great quick breakfast before heading out again! I did find it quite expensive.

 Report
Helpful?
Thank kbulloch
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear kbulloch, Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe!

Fredericton, Canada
Reviewed 14 December 2016

Simply an efficient and friendly staff. Hotel is always in great shape. These beds are almost as good as sleeping at home, heavier comforters on the bed make for a great nights sleep. Check in and check out are very quick and always friendly. No fuss or waiting, you can simply get in or out without pause.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Glen C
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Glen C, Thanks for staying at the Best Western Plus Fredericton, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay in Fredericton. We hope we have the pleasure of seeing you again soon. Travel Safe ! Ps:...

Reviewed 29 November 2016

I was very impressed by your front desk staff (a woman) who worked Friday and Saturday afternoon/evening. She switched one of our rooms to a higher floor, offered the meeting room for my family (we had booked 10 rooms at the hotel) as we were attending a family funeral and this allowed the family to be with each other at...

 Report
Helpful?
Thank Jennifer K
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Jennifer K, Thanks so much for the review. We’re glad you feel our staff treats you like family, because you are ! We appreciate that you continue to choose us when you come to Grand Falls. I'm glad your family liked the space we provide you, we look forward to seeing you next time.

117 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (33)
Viewed
Room/Suite (18)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (3)
Viewed
Dining (13)
Viewed
Room/Suite (34)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (6)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Grand Falls
3.2 km away
Quality Inn
Quality Inn
#3 of 4 in Grand Falls
122 reviews
39.3 km away
Aroostook Hospitality Inn
30.9 km away
Caribou Inn & Convention Center
Show Prices
Show Prices
Show Prices
2.1 km away
Hill Top Motel & Restaurant
Hill Top Motel & Restaurant
#2 of 4 in Grand Falls
88 reviews
1.5 km away
Cote's Bed & Breakfast
Cote's Bed & Breakfast
#1 of 3 in Grand Falls
34 reviews
1.9 km away
Maple Tourist Home Bed & Breakfast
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Grand Sault Hotel & Suites is the perfect place for vacationing families and business travelers. Free amenities in this (open year round) hotel include a hot deluxe continental breakfast, a heated pool with hot tub, a fitness center, daily newspaper, free parking and pet friendly. Guest room amenities include free high-speed Internet access, hairdryer, iron with ironing board and coffee maker. Microwaves and refrigerators are available in all suites. ... more   less 

Additional Information about BEST WESTERN PLUS Grand-Sault Hotel & Suites

Address: 187 Ouellette St, Grand Falls, New Brunswick E3Z 1A6, Canada
Region: Canada > New Brunswick > Grand Falls
Price Range: $138 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Grand-Sault Hotel & Suites 2.5*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Hotels.com, Booking.com, Priceline, Best Western, Travelocity, TripOnline SA and HotelQuickly so you can book your BEST WESTERN PLUS Grand-Sault Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Grand Falls
Grand Falls Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grand-Sault Hotel & Suites staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from BEST WESTERN PLUS Grand-Sault Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good rooms but the 3rd floor affords the best views of the pastoral scenery”
VancouverLil, 26 Sep 2016 | Read review
“No rooms have direct access outside: pets must exit through lobby”
khussey9, 13 Sep 2016 | Read review
“No view except the parking lot but we weren't staying there for the view”
  • coffee/tea and desk for my laptop
  • beautiful room
  • the note was a great touch!
  • Great water pressure
  • Well stocked with makeup wipes, shower cap, lotion, soap etc
  • another view of the room
  • Even the remote had been sanitized
Sharon_PEI, 24 Aug 2016 | Read review
“we were on 3rd floor and it was quiet”
snowleopard5, 16 Aug 2016 | Read review
“Our room was excellent; I can't imagine others were not.”
BarbaraG690, 10 Aug 2016 | Read review
5 of 5