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The Ritz-Carlton, Kapalua

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Traveller (2714)
Room & Suite (559)
Certificate of Excellence
Certificate of Excellence
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Nestled on 54 acres in Kapalua, Maui, Hawaii, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottoes, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation.
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Property amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
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Bay View
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Popular mentions
I’ve made several trips to Maui, but this was my first time to stay in Kapalua. I highly recommend the Ritz-Carlton! I had a Club Level suite, and it was beautiful! Huge balcony with access from living area as well as bedroom area. Master bathroom is very large, with a separate
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We totally enjoyed our stay st the Ritz! We were treated like kings and queens. All Staff were so friendly and eager to help. The property is beautiful. We really enjoyed the whales you could see from the pool area. Loved the food on property. We will be back!
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Review collected in partnership with Cancelon.com
Love love love this hotel! Stayed 5 days, 4 nights earlier this month with my husband. It was perfect. Luxury with excellent service as usual at the ritz and in such a beautiful location. Love the decor. Room was spacious and comfortable. I was worried about it being rainy
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Very nice luxurious hotel. Breakfast is a bit pricey but there are cheaper options nearby. You can walk to Honolulu store for cheaper breakfast if you don’t feel like spending $42 per person every day.
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Review collected in partnership with Cancelon.com
This is our 3rd time staying here. In the past, we have had a lovely time here and had no issues whatsoever. However, I feel as though the service has gotten worse since we last visited. A few of the issues we had included -Our room was booked for 4 people and we arrived to find
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Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, Kapalua
Responded 3 days ago
Aloha Anteater863 and mahalo for choosing to stay with us again. I’m very sorry to hear that your most recent visit did not exceed your expectations as in the past. We strive to provide a memorable and personalized experience to every guest. Therefore your comments are extremely valuable to us so we may focus on areas of improvement. Although this experience has left you with a negative impression of the resort, I can assure you that we value you as our guest and hope that you will consider us again for a future visit so that we may have another opportunity to show you the world-class service for which we are known. Warmest Aloha, Kevin Peterson Hotel Manager
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Photo provided by managementThe Ritz-Carlton, Kapalua
Photo provided by managementThe Ritz-Carlton, Kapalua
Photo provided by managementThe Ritz-Carlton, Kapalua
Photo provided by managementThe Ritz-Carlton, Kapalua
Availability is probably how they deal with it. We rented one for the day-fabulous!
0 votes
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If you can afford it, I would go for it. It is great. But, yes, it is pricey. They had great offerings when I was there. I have also been there without the upgrade due to my budget and was happy.
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Does the hotel offer self-parking?
We valet parked so I am not sure!
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Does this resort have valet parking?
Aloha and mahalo for your inquiry! Yes, our resort offers valet parking.
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Is this resort beachfront?
It’s not beachfront. They have a small sliver of beach a couple hundred yards from the hotel but it’s not family friendly beach, unless you just want to see the ocean. Not a beach front hotel in the grand sense of the meaning.
1 vote
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"Club Level is wonderful! Full access to lounge area!"
"We were on the 7th floor with golf and ocean view. Amazing."
"Apartment suites are great for families with plenty of space and a well equipped kitchen"
"I'd recommend the Montage"
"Ritz Carlton is GREAT Marriot who bought them is crooked! and ruined the feeling"
USD 469 - USD 1,698 (Based on Average Rates for a Standard Room)
ritz-carlton, kapalua hotel kapaluaritz carlton mauiritz-carlton lahainaritz lahainalahaina ritz-carlton
United StatesHawaiiMauiKapalua
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