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The Ritz-Carlton, Kapalua

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2,887 Reviews from our TripAdvisor Community

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Showing 2,774: English reviews
Omaha, Nebraska
Reviewed yesterday NEW

We first visited 11 yrs ago, and have since been lucky to visit many lovely locations and hotels. We're not much for returning to same spots and would rather experience something new. But when it came to our 10th wedding anniversary, Maui and the Ritz at Kapalua was our top choice. We spent 10 beautiful days here. When a place...

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Thank RoadLessTrvld
Pleasanton, California
Reviewed yesterday NEWvia mobile

We now realize that this hotel is very close to a rain forest. So if you like gloomy days and lots of rain this is the place for you. A rental car is a must have because it will get you on the road and bring you to much sunnier sections of the island. You will be paying high to...

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Thank Linda M
Reviewed 2 days ago NEW

Let me be frank. I love Maui. I would go there and never leave. We had previously been to Maui and stayed in Kaanapli. This trip we opted for Kapalua and stayed at the Ritz Carlton. If Maui is paradise, Maui at the Ritz Carlton is paradise squared. I have never been so well taken care of. Every little thing,...

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Thank briano897
Lanai City, Hawaii
Reviewed 3 days ago NEW

We enjoyed our quality time at the Ritz-Carlton Kapalua. Perfect location (secluded), away from other resorts, beautiful ocean view, friendly staff and excellent aloha customer service. Dinner at the banquet meeting room was very delicious!

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Thank jonies580
Haiku
Reviewed 3 days ago NEW

We just got home from our 3rd stay at the Ritz-Carlton Kapalua and are having trouble getting back to work. We loved our vacation there, the pools are so calm and relaxing with loads of open lounge chairs. The staff are so friendly and helpful. We ate at the pool and at the lobby bar. Be sure to try the...

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Thank Tammy L
Kahului, United States
Reviewed 3 days ago NEW

This is a great venue for the whole family. Nice pool, great food, and terrific service. This is far from all of the other resorts. It is unique in location, but the number of services are outstanding, especially if you are a golfer.

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Thank John K
Pacifica, California
Reviewed 3 days ago NEW

Love the Hotel, the location is beautiful but the weather is a gamble. The good part we can get in the car and get out of the wind. The staff is very warm and friendly and that was the reason why we returned for it Anniversary.

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1Thank Anne R
Pensacola, United States
Reviewed 3 days ago NEW

An amazing hotel with incredible views, fantastic staff and great service all around. If you go to Maui, you must stay at least one night at the Ritz. The Spa is fabulous and the hotel makes you feel like your at home. I only wish I could have stayed longer. When I come back to Maui I will definitely stay...

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Thank jacke74
Montreal, Canada
Reviewed 4 days ago NEW

If you look up "5 star hotel", the Ritz Kapalua will definitely come up. They have the most amazing customer service: I had so many requests and questions while preparing my stay, they've been nothing but extra friendly and professional. I couldn't wait to see the place, and it lived up to all the promises. We went there for a...

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1Thank nirina33
Miami, Florida
Reviewed 5 days ago NEW

If you are traveling to Maui, I highly recommend you and your loved ones to stay at the Ritz-Carlton, Kapalua. It's a wonderful place, the property is gorgeous and all the staff are very nice and really make you feel welcomed.

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Thank Missbella365

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more   less 

Additional Information about The Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067 (Formerly The Ritz-Carlton, Kapalua)
Region: United States > Hawaii > Maui > Kapalua
Price Range: $778 - $2,022 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Kapalua 5*
Number of rooms: 463
Reservation Options:
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Also Known As:
Ritz-Carlton, Kapalua Hotel Kapalua
Ritz Carlton Maui
Ritz-Carlton Lahaina
Ritz Lahaina
Lahaina Ritz-Carlton
The Ritz-Carlton, Kapalua Maui
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Kapalua staff and other travellers.
55 questions
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Questions? Get answers from The Ritz-Carlton, Kapalua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely upgrade to an ocean view room!”
  • The view from our lanai
 of 5 bubbles CarynWP, 26 Nov 2016 | Read review
“Book a room on the Club Lounge floor!!!!”
 of 5 bubbles johngY1827WW, 16 Nov 2016 | Read review
“High floor, ocean view overlooking the pool was awesome.”
 of 5 bubbles anthonypr2016, 11 Nov 2016 | Read review
“Partial Ocean view with the garden was great both sides”
 of 5 bubbles lisafG81WF, 7 Nov 2016 | Read review
“I doubt you can really go wrong, but I think a pool view would ensure a good view more often than not.”
 of 5 bubbles zimmcpa, 5 Nov 2016 | Read review
5 of 5
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