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Residence Inn Chicago Lake Forest/Mettawa

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Residence Inn Chicago Lake Forest\/Mettawa
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113 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Lake Forest/Mettawa
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Showing 111: English reviews
Kearny, New Jersey
Reviewed 22 December 2014

The staff at this hotel is one of the best, very friendly and always willing to accommodate all the guests needs or requests. Very Clean and updated spacious rooms, close to shopping, restaurants. Ample parking. Full breakfast is served daily with light dinners 3 days a week. I would recommend this hotel for all travelers.

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Helpful?
Thank LauraNJ41
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for sharing your experience with the Trip Advisor community! It is with great pleasure that I say thank you for the compliments! We aim for 100% satisfaction 100% of the time!

Reviewed 3 December 2014

We recently had a fire in our home. So we were relocated to the residence inn. My family and can not say enough great things about the staff and the hotel! Very comfortable rooms and excellent breakfasts each day. The only thing I would recommend to a future guests is to ask for a room away from the tollway.

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Helpful?
Thank Steve F
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for the kind comment! We cannot even imagine what it is like to have a house fire and wanted to provide you and your family as much of the comforts as home as we possibly could. The staff already misses you and hopes that your home is better than new when you are able to return. Please know...

Novi, Michigan
Reviewed 13 November 2014

Went to a Lake Forest College men's soccer game. The hotel was close by to Lake Forest College so it was very convenient. It was a very nice room with extra space and very clean. Perfect for us. Also, Lake Forest has a train station that we took into the city (about 45 min to an hour ride).

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Helpful?
Thank littleginny
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for sharing your experience with the TripAdvisor Community. We are huge fans of Lake Forest College and always root for the Foresters! We are more than pleased to be your nearby, spacious, clean and friendly home base while in town for sporting events.

Sugar Hill, Georgia
Reviewed 8 November 2014

I stayed here for a training event near by. The staff was friendly and the hotel room was decent. It was very apparent that they had just finished upgrading some rooms, either that or they just never took the extra step to erase the tile draft lines off the walls in the bathroom. Availability wasn't very good. I guess there...

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Helpful?
Thank S_Sullivan186
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for providing such detailed feedback regarding your experience with our hotel. While I am glad that you enjoyed our staff and had a pleasant stay, I do apologize for the frustrations you experienced with booking your reservation and finding transportation between the hotel and your training sessions. It is true that our shuttle is intended as an added...

San Francisco
Reviewed 21 October 2014

This is not the kind of place you expect great things from. You expect it to perform a particular function, and it does in fact perform well. Rooms are clean, though furnishings a little care-worn. Noise level, while higher than I would like, did not interfere with sleep. Bed was comfortable. Service was quite friendly without being obsequious. Breakfast was...

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Helpful?
Thank joeblitzflick
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for taking the time to review the hotel. We appreciate the feedback and are happy to hear that you were able to receive the clean and friendly experience that we strive to deliver to every guest. We do hope to serve you again in the future and get the opportunity to make the experience a memorable one and...

New York City, New York
Reviewed 15 September 2014

we were there for a wedding and the Hilton Garden Inn literally next door was sold out. this hotel seems to usually take the Hilton's overflow. nice studio suite room, they all seem to be like this, with a full kitchen, living room along with the bedroom and bathroom. our 1 night stay on a Friday cost us about $120...

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Helpful?
Thank Sk8ter1916
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

I am so happy that you stayed with us at the Residence Inn! I am glad that the check in experience was pleasurable! Your description will hopefully be helpful to others seeking a great location to stay. I apologize about the coffee mugs. That is unacceptable and your review has been used as a training tool. All feedback is appreciated...

Burlington, Canada
Reviewed 2 September 2014

The hotel staff are very friendly and helpful. My room had a kitchen and was big, clean and updated (looked like new light and bath fixtures). There is a lot of parking and it is free. Breakfast was included (and sometimes dinner). The highway was loud outside my window but it didn't bother me for sleeping. The hallways were also...

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Helpful?
Thank dana_wright89
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for sharing your stay with the Trip Advisor community! We appreciate your business and hope to host you for all your trips.

El Paso, Texas
Reviewed 28 August 2014

This hotel is always very friendly, nice staff, housekeeping does a good job, but this time the pillows were a bit flat. The location is easy on off expressway, close to shopping and good restaurants. My son wanted some water but they had not stocked any and immediately went to get some and did not charge us (nice touch). The...

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Helpful?
Thank mspatron
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for your review! I am happy that you find our location reliable! I am sorry to hear that the pillows in your suite were flat. We have plenty more where they came from, so please let us know and hopefully we can find you that perfect one! I am happy to hear that you were able to enjoy...

Cheyenne
Reviewed 1 August 2014

This hotel was pet friendly which I appreciate but the room we were in smelled like cat pee! The sheets on the bed were so worn down in spots you could see through them. Attention to detail is non existent, bathroom needs painted, towel rack falling off wall, painted like crap. The hallway smelled like smoke and the breakfast tasted...

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Helpful?
Thank CJM882
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for your review. We are always trying to improve so your feedback is necessary and appreciated. I want to apologize if your room and our amenities were not up to par with yours, or our expectations. If anything like this occurs during your stay, please let us know right away as we would make other accomodations. I do...

Reviewed 12 July 2014 via mobile

I just finished a week long stay, here are a few things that may help others. Housing keeping was first class they did a fabulous job. The A/C in the room worked great. Great location to the airport as well as downtown. Breakfast was great, nice workout area as well. Now the not so great you can hear all the...

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Helpful?
Thank Machine2000
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for taking the opportunity to share your review. I am very pleased with the great feedback on the housekeeping services you received and that you enjoyed breakfast. I am disappointed that noise from outside and from our four legged guests disturbed your experience here. Regarding the items that were not properly functioning in your room, if you have...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
NEWLY-RENOVATED! Just off I-94, the Residence Inn Lake Forest/Mettawa hotel features new, apartment-style suites with living rooms with pullout sofas, free WiFi and fully-equipped kitchens. Don't feel like cooking? Enjoy a free hot breakfast buffet each morning and join us in the evenings for our complimentary Residence Inn Mix(R) where we're serving up yummy apps and drinks (Mon-Wed). Keep up your routine on the road at our 24-hour gym, indoor pool and outdoor, multi-use Sport Court. Relax with friends in our onsite Billiards room. Travelers appreciate the quick 15-minute drive to Great Lakes Naval Base, Six Flags Great America and Gurnee Mills Outlets. With easy access to downtown Chicago and convenient, free perks, you'll thrive on long stays at Residence Inn Lake Forest/Mettawa. ... more   less 

Additional Information about Residence Inn Chicago Lake Forest/Mettawa

Address: 26325 N Riverwoods Blvd, Mettawa, IL 60045-3430
Region: United States > Illinois > Lake County > Mettawa
Price Range: $120 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lake Forest/Mettawa 3*
Number of rooms: 130
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Also Known As:
Residence Inn Chicago Lake Forest / Mettawa Hotel Lake Forest
Lake Forest Residence Inn
Residence Inn Lake Forest
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Questions & Answers

Questions? Get answers from Residence Inn Chicago Lake Forest/Mettawa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've had 2 rooms here - both suites - both were wonderful!”
 of 5 bubbles 664anonymous, 16 Dec 2016 | Read review
“Avoid rooms near highway”
 of 5 bubbles M521AGpaulm, 29 Nov 2016 | Read review
“Avoid noisy freeway side. Front desk staff not smart enough to know what rooms face the freeway, so look out the window before you unpack.”
 of 5 bubbles bagpackedletsgo, 22 Oct 2016 | Read review
“Very crowded parking shared with Hilton Garden Inn.”
 of 5 bubbles kennethrb2016, 2 Sep 2016 | Read review
“If you're sensitive to noise, ask for a room that doesn't face the interstate.”
 of 5 bubbles JZimmerman3, 2 Aug 2016 | Read review
5 of 5