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Best Western Syracuse Airport Inn

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Traveller (22)
Room & Suite (31)
Dining (4)
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Overview
  • Excellent20%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible7%
Travellers talk about
“an early flight”(27 reviews)
“leave your car”(13 reviews)
“rental car”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Syracuse Airport Inn
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Syracuse Airport Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (609)
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44
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All reviewsan early flightleave your carrental carpark and flywafflesbed was comfortablefree shuttlenew yorksyracuseconveniencebwmidnightcurtkeys
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11 - 15 of 602 reviews
Reviewed 26 March 2018

The hotel was overall in poor condition. I was recommended by American Airlines and if given a choice I would not have stayed and for sure will never stay again. The sheets are paper thin, old and linty. The room smelled weird. The chair in...More

Review collected in partnership with Best Western
Thank Zia F
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 27 March 2018

Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about cleanliness and overall appearance as well as for any odor in your room. We'll pass your concerns along to our housekeeping staff. In addition, we're...More

Reviewed 24 March 2018 via mobile

Did the stay and park package. Convenient and reasonably priced. Front desk staff are exceptionally friendly and efficient. The bar is great, food is good. Breakfast is nice. Rooms are small but clean and comfortable.More

Thank KEVIN G
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 27 March 2018

Dear Kevin, At Best Western Syracuse, we always love hearing from our valued guests so we know how our service goals are measuring up. It's great to know that you enjoyed our stay and park package, convenient location, and friendly staff, along with our delicious...More

Reviewed 9 March 2018 via mobile

Stayed at this hotel quite a few times for business related reasons, breakfast and dinner was amazing, food was great. Rooms are small but nice! The view of the runway is what I loved, especially at night. Hotel staff are very friendly!More

Thank SOEWR-NYS
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 13 March 2018

We're honored to include you among our returning guests. It's great to hear that our excellent meal options always leave you satisfied and that you enjoy watching the runway from your cozy room. Our staff wants all our guests to feel at home and will...More

Reviewed 7 March 2018

I was given a room that was "perfectly" made up with a well made bed, folded towels, new toiletries, etc. But the sheets were dirty! Not only that, but the same spill on the sheets was also on the nightstand next to it. After asking...More

Thank brianner2018
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 7 March 2018

Guest feedback is always appreciated as it is through beneficial comments that we are able to better understand how we can continue to improve on the aspects that matter most to our guests. We sincerely apologize for the condition you found in your room. The...More

Reviewed 4 March 2018

We had early flight, weather bad, called and got room, no problem. Bed comfortable, shower hot, heater noisy, Front desk staff very friendly. I would stay here again. Friends had king room very nice 👍More

Thank THeresa c
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 5 March 2018

Dear Theresa, Thanks for choosing to weather the storm with us at Best Western Syracuse. It's a pleasure to hear that we were able to provide you with the comfort and value you were looking for. We appreciate your encouraging and helpful feedback, as it's...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 112 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 112 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (31)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
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Fran B
8 August 2016|
AnswerShow all 5 answers
Response from LJTrue | Reviewed this property |
I caught shuttle at 5:30am. Airport is literally 2 minutes from hotel.
1
Vote
Countrygirlkjd
16 May 2016|
AnswerShow all 4 answers
Response from BWSAIGM | Property representative |
we require a credit card for incidentals at check in, however you can always pay cash at check out
0
Votes
Room Tips
"No elevators. Pick a first floor room."
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"The end of the corridor has a water/ice cooler and can be annoying..."
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"No elevator"
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"Stay on 1st floor if it is hard to manage on narrow stairways to 2nd floor"
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