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Grand Isle Resort & Residences

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Queens Highway, George Town Great Exuma
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USD 922
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Traveller (1533)
360
Panoramas (13)
Room & Suite (653)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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About

#2 of 7 hotels in George Town
Location
Cleanliness
Service
Value
Travellers' Choice
Located on Emerald Bay in Great Exuma, The Bahamas, Grand Isle Resort & Spa is a stunning ocean front resort. The exclusive gated community comprises 78 luxuriously appointed 1- to 4-bedroom villas that range from 1,250 sq. ft. to 5,200 sq. ft. and offer a fully equipped kitchen, spacious living area, high-end amenities, and extraordinary views. Getting around the resort is quick and convenient, as every villa is equipped with a personal golf cart. Grand Isle is one of the finest resorts in the Caribbean and is ideally suited for family holidays, romantic getaways, destination weddings and honeymoons, or for simply enjoying the beach.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Kids' meals
Poolside bar
Golf course
Airport transportation
Car hire
Spa
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Clothes dryer
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Dishwasher
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
1253Reviews196Q+A100Room tips
Traveller rating
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Popular mentions
Karen wrote a review 18 Oct
Hopkinton, Massachusetts4 contributions1 helpful vote
We stayed here for a few days. The rooms were lovely and the staff was friendly. However, the golf pond was having a sulphur or algae problem and it truly stunk like sewage. The beach area was unkempt with trash and seaweed everywhere. The restaurant was ok for lunch but we had two very disappointing dinners with food horribly overcooked and inedible. They did take the meals off but this is not what you expect for $400/night. Pretty disappointing.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from B P, General Manager at Grand Isle Resort & Residences
Responded 5 days ago
Dear Happiness, Greetings from Exuma and thank you for taking the time to share your review. We would like to apologize for the inconvenience you experienced while at the resort. As your comments note, this is seaweed season and the tractor used to service both Sandals and Grand Isle Beach had unfortunately malfunctioned. Our team attempted to rake the beach manually, but unfortunately equipment was needed to do a thorough job. We are pleased to report that a new tractor has been purchased and is enroute to Exuma and until then we will continue to do all that we can to manage this by hand. As you can likely appreciate, culinary experiences are something we love to showcase at the resort, and we apologize if your experience left you wanting more. We are in the process of updating and creating a new seasonal menu that we believe all will enjoy and we hope you too have the chance to sample the new creations. Your added feedback regarding the pond is received with equal appreciation. Sandal’s golf course uses greywater to fertilize the course and depending on the direction of the wind, the scent of the various nutrients can travel throughout the local area. We extend our apologies, and we trust these effects were short-lived. We thank you again for sharing your thoughtful feedback and we hope second chances are something you believe in as we would love nothing more than to restore your confidence in a proper Grand Isle retreat. We wish you well and hope to see you again. Warm regards, Dean Spychalla General Manager
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ANO wrote a review 14 Oct
Dallas, Texas21 contributions19 helpful votes
Grand Isle is a nice place, but is 3.5 stars at best. Service is non-existent, the facilities and rooms are mediocre and the people aren’t incredibly friendly. Warning: The main restaurant, beach grill and main pool are closed for remodeling. All meals and swimming take place at the beach club which is a short golf cart ride away. Rooms: Nothing special, but fine. About like a Marriott hotel. Maid service is every three days rather than daily. Resort: There is the main restaurant and pool (both closed while we were there Oct 8-13) and then there’s the beach club (separate facility). All meals are served at the beach club and they have a nice pool. Near the beach is Sandy Toes Bar which appeared to be a cool little food shack & bar - but for no apparent reason, it was closed. The Spa is also closed, but we were able to get a masseuse to come in for three massages. Not sure why it’s closed. The front desk staff is pretty helpful, but you shouldn’t expect them to go out of their way to make it an amazing stay. You can’t rent a. golf cart which is convenient (think it’s about $15 a day). Each villa has a cart garage. Service: Here’s where Grand Isle falls down. The service is mediocre at best. The people are pretty nice, but don’t understand the service business. Getting drinks on the beach is a struggle. Money & tips don’t seem to motivate the staff. I spoke with a couple of them and requested better service, but to no avail. The resort wasn’t crowded - we were the only people on the beach - but the staff just doesn’t have a service mindset. I’m fine with “island time”, but in most cases, it’s simply a lack of motivation to serve the guests. Food: It’s really good. Breakfast is basic, lunch is mostly handhelds (the tuna wrap is great) and dinner is steaks, chops and fish. We thought every meal was exceptional. Hats off to the chef! Beach: It’s good, but not near as good as Grace Bay on Turks. It’s seaweed season, which doesn’t help the beach vibe. They finally brought in a tractor and trailer on our last day, but the beach needs to be cleaned daily. The water also has a lot of seaweed. Excursions: We took a half-day and swam with the pigs, turtles and sting rays. We also went to Chat-n-Chill which was great. We also played golf at the Sandals course which is pretty good. They had punched the greens, but the back nine is beautifully designed along the ocean. Overall Recommendation: I wouldn’t recommend Grand Isle Resort. Most of the restaurants are closed and there’s not much to do. Combined with the lack of service makes for an average experience at an above average price.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Bring a cooler, be prepared to eat all meals at the resort as moat restaurants are closed,...
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Response from B P, General Manager at Grand Isle Resort & Residences
Responded 6 days ago
Dear ScottS790, Thank you for joining us this October, it sounds like you perhaps took advantage of our Fall Escapes promotion offered on our website. We appreciate your thorough and thoughtful review and while we are pleased to learn that we impressed at many turns, we regret to learn that other aspects of your visit were not as consistent. We do indeed have many new team members and your comments provide us thoughts on where we need to focus our attention in our ongoing team coaching. We appreciate you providing this feedback and we extend our sincerest of apologies for any service delays. We know we can shine brighter and we hope you might one day join us again as we would like nothing more than the chance to earn your endless accolades and a full seal of approval. Until then. Warm regards, Dean Spychalla General Manager
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miksen7777777 wrote a review Aug 2021
Miami, Florida9 contributions5 helpful votes
This Resort is outstanding all the way from the front desk through the Palapa Restaurant. Everyone is so friendly and helpful. All smiles from everybody. The views from our villa are wonderful & the beautiful beach is the nicest water I have seen.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: August 2021
Value
Location
Service
Room Tip: Beach View Villas are preferred
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Response from B P, General Manager at Grand Isle Resort & Residences
Responded 30 Aug 2021
Dear miksen7777777, We are inspired by your stellar review, and we thank you for taking the time to let your fellow travelers know what they can expect when joining us on the sands of Exuma. Your thoughtful feedback regarding our Grand Isle team leaves us beaming with pride and we are elated to know that you felt the warm welcome. We trust you captured many postcard-worthy photos to share with friends and family at home and perhaps those same images will soon motivate you to plan your island return. If we can assist in making those plans, we encourage you to be in touch. Warm regards, Dean Spychalla General Manager
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A R wrote a review Aug 2021
2 contributions
I had the opportunity to visit Grand Isle Resort in July. The room was very spacious and featured high end furnishings and appliances. The room was very clean and well maintained throughout. I ate all my meals at the Palapa Restaurant and enjoyed each experience with the stunning beach views, cool Exuma breezes and the poolside ambiance. The friendliness of the team was as exceptional as the views of the beach. From the Management to Mr Paul knew my name within the first hour and was there to wish me safe travels upon departure. Annette at Sandy Toes was super friendly and made a great drink! Everyone had a smile on their face, it must be amazing ton work in paradise! I unfortunately didn't get the time to indulge in any of the spa services, but their facility is top notch and the Spa team were very pleasant, it is surely on my list for next time. Thanks again for a fantastic experience. AR
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Date of stay: July 2021Trip type: Travelled with friends
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Response from B P, General Manager at Grand Isle Resort & Residences
Responded 17 Aug 2021
Dear adamrV2471WT, We are thrilled to learn that you are already keeping a list of “must-do” activities for the next time you join us, and we hope those plans are already being made. In the meantime, we thank you for the stellar review, especially the kind words regarding Annette, Mr. Paul, and the rest of our Grand Isle team. We have long believed that it is the genuine hospitality provided by our team which brings guests back year after year and we trust this will be the case for you next year, if not one day sooner. Your added comments regarding the attention to detail provided by our housekeeping colleagues have also captured our attention and please know that we will be celebrating this feedback with the entire team. On behalf of all of us, including your culinary friends at Palapa, the pleasure was fully ours and invite you to hurry back just as soon as you can. Warm regards, Dean Spychalla General Manager
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Louise H wrote a review Aug 2021
Blue Ash, Ohio, United States33 contributions9 helpful votes
This is our second visit and I hope not our last. We have traveled a lot through Caribbean but this is one of our favorites. The villas are exceptional. We bring in a lot if breakfast and lunch food, stop at exuma market for fresh stuff and then enjoy the dinners in the resort. We often did take out, since we loved staying in pool or beach until late.
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Date of stay: August 2021
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Room Tip: Oceanview is amazing.
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Response from B P, General Manager at Grand Isle Resort & Residences
Responded 17 Aug 2021
Dear Louise H, Thank you for joining us again. We appreciate your loyalty, and we are humbled to know that our team and our greater resort has earned a top spot on your list of favorite places to relax in the Caribbean. We appreciate you letting others know what they can expect when joining us in Exuma and we know your travel tips will certainly provide value to your fellow travelers. On behalf of all of us, the pleasure was fully ours and we hope the months and years ahead bring us together again. If we can assist in planning a late fall or winter return, we encourage you to be in touch. All the best, Dean Spychalla General Manager
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PRICE RANGE
USD 419 - USD 836 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand isle hotel great exuma, grand isle resort and spa
LOCATION
CaribbeanBahamasOut IslandsGreat ExumaGeorge Town
NUMBER OF ROOMS
78
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Frequently Asked Questions about Grand Isle Resort & Residences
Which popular attractions are close to Grand Isle Resort & Residences?
Nearby attractions include Coco Plum Beach (6.5 km) and Marina Emerald Bay (4.2 km).
What are some of the property amenities at Grand Isle Resort & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Isle Resort & Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Isle Resort & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Isle Resort & Residences?
Yes, free parking is available to guests.
What are some restaurants close to Grand Isle Resort & Residences?
Conveniently located restaurants include Lighthouse Cafe and Ice Cream Parlour, Big D's Conch Spot, and The Palapa Grill.
Are there opportunities to exercise at Grand Isle Resort & Residences?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Isle Resort & Residences have an airport shuttle?
Yes, Grand Isle Resort & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Isle Resort & Residences?
Yes, laundry service and self serve laundry are offered to guests.
Does Grand Isle Resort & Residences have any great views?
Yes, guests often enjoy the harbour view available here.
Is Grand Isle Resort & Residences accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.