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RACV Royal Pines Resort Gold Coast

1,268 reviews
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Traveller (554)
Room & Suite (218)
Pool & Beach (73)
Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“spa suite”(70 reviews)
“play golf”(44 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from RACV Royal Pines Resort Gold Coast
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Reviews (1,268)Write a Review
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387
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Show reviews that mention
All reviewsspa suiteexecutive packageplay golfthe executive loungeconference venueconference facilitiesjapanese restaurantcorner spabuffet breakfastgreat conferencemetricon stadiumgreat venueshuttle busmountain viewattended a conferenceroom servicehigh tea
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261 - 265 of 1,251 reviews
Reviewed 9 March 2017

My husband was a delegate on a conference and I went along to Royal Pines as a spouse. This allowed me time to really enjoy the resort and I was very pleasantly surprised. The facilities are excellent, the staff very, very friendly and although a...More

1  Thank MichyKlei
Response from EddieJRoss12, Resort Manager at RACV Royal Pines Resort Gold CoastResponded 13 March 2017

Hi MichyKlei Great feedback, thank you! Good to see you had time to enjoy the Spa during your conference stay, we are very proud of this product. Just so you're aware we do supply transport to Surfers Paradise and a number of other stops around...More

Reviewed 9 March 2017 via mobile

myself and 5 girlfriends went to royal pines for our regular get together. We had the Hi Tea. Start with champagne then coffee or tea as well as a 3 tier stand of fantastic sandwiches, scones and petite cakes. Service was great, thanks to Janet...More

1  Thank Janet G
Response from EddieJRoss12, Resort Manager at RACV Royal Pines Resort Gold CoastResponded 13 March 2017

Hi Janet Thank you for the 5-star review. I will be sure to pass on your feedback to Janet in the Panorama Lounge, she is very popular with our guests here. Kind Regards Eddie

Reviewed 5 March 2017

We had a group of friends and the guys playing golf so we booked 4 rooms the stay was only for one night - The rooms where clean and value for money the hotel was well established - breakfast should have been a miss and...More

1  Thank PrivateTransfers
Response from EddieJRoss12, Resort Manager at RACV Royal Pines Resort Gold CoastResponded 7 March 2017

Hi PrivateTransfers Thank you for your recent review, so glad to read that your group enjoyed the golf & the value for money rooms on offer during your stay with us. Disappointed that you were not impressed with our main breakfast area however we have...More

Reviewed 27 February 2017

We travelled in Augast 2016 four a conference, every thing seamed hard. The bar closed early and when it was open there was zero tolerance. Children seamed to be a problem at any time, I mean teenagers having a soft drink was a real issue....More

1  Thank Marven6667
Response from EddieJRoss12, Resort Manager at RACV Royal Pines Resort Gold CoastResponded 2 March 2017

Hi Marven Thank you for your feedback, I do find it somewhat confusing however with regards to checkout discounts and soft drinks, as such, could you kindly email me on eddie_ross@racv.com.au Kind Regards Eddie

Reviewed 23 February 2017 via mobile

The resort was fine. Golf course & tennis courts etc. we stayed one night. Found location to be well out of town... which wasn't really suited to us - our mistake. Loads of families with kids - they have a great setup with pool play...More

3  Thank Diane B
Response from EddieJRoss12, Resort Manager at RACV Royal Pines Resort Gold CoastResponded 27 February 2017

Hi Diane Thank you for your feedback during your stay with us. Not sure if you were aware that we have transport available to Surfers Paradise regularly throughout the day for those that wish to venture out. Glad to hear that you enjoyed the family...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
USD 116 - USD 465 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 116 - USD 465 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (554)
Room & Suite (218)
Pool & Beach (73)
Dining (52)
Amenities (112)
Family and Play Areas (12)
Business Centre & Event Rooms (9)
Questions & Answers
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Leashy1980
7 January 2018|
AnswerShow all 4 answers
Response from Skye P | Reviewed this property |
We were there in July 2017 and if it was heated I couldn't tell. No one would swim in the large pool because it was so cold. The smaller shallow kids pool was heated though, and there is a small spa.
1
Vote
Lizzy M
7 January 2018|
AnswerShow all 2 answers
Response from trasveller | Reviewed this property |
You can buy an extra package that includes breakfast, Valet Parking and other perks. The other option is as above.
0
Votes
Lizzy M
7 January 2018|
AnswerShow all 15 answers
Response from Grace T | Reviewed this property |
Hi, when we stayed there the parking was free of charge
0
Votes
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Room Tips
"Stay on Executive Level but only for extra luxury- all levels were 10/10"
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"ask for a spa suite with a high level room, great views"
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"supreme spa rooms are fantastic"
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"higher floors give a longer range view"
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