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Hallmark Hotel Cambridge

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Hallmark Hotel Cambridge
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1,410 Reviews from our TripAdvisor Community

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Showing 1,389: English reviews
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Coventry
Reviewed yesterday NEW

We have just returned home after spending a fabulous weekend at the Hallmark. Clean rooms and good food! All the staff were very helpful but we must give a big shout out for Mark who went out of his way to ensure we all had everything that we needed. Nothing was too much trouble for him and for that we...

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Helpful?
Thank Angela F
London
Reviewed 2 days ago NEW

Stayed here in March with a friend........When booking I was told that the 3 course meal in the deal was from the menu which we could order on the day from the kitchen. On the evening we were informed that it was in fact a buffet. I have to say I have never experienced such AWFUL FOOD and service in...

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Thank Lealong
Worksop, United Kingdom
Reviewed 3 days ago NEW

We went back to the Hallmark Cambridge Hotel after several years (when it had previously been in the Menzies group). It was an enjoyable stay, and a great base to visit Cambridge. Unfortunately we hadn't booked an evening meal for the Friday when we arrived but the breakfast the next morning made up for that. I would like to mention...

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Helpful?
Thank JohnF369
BamberJK, Public Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear John F369, Thank you for leaving us your fantastic review , I am truly pleased that you enjoyed your return visit to the hotel and that the team especially Sandra and Beverley looked after you so well. I hope that we can welcome you back to the hotel next year. Kind Regards Jamie

Oxford, United Kingdom
Reviewed 5 days ago NEW

Arrived around 20:30 had booked dinner along with room booking as was going to arrive late. Upon registration was told food is served till 21:30 Came down in 10 minutes, was told that I had to make a booking, I explained I had booked dinner, when I booked a room. The person in charge insisted I eat in the bar....

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Helpful?
Thank ptchaure
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear ptchaure, Thank you for leaving us your review, I am sorry to have read of the problems you encountered in the restaurant. To ensure that our guests in the restaurant get the best possible service we allocated time slots to each booking we receive and at the peak times these time slots become fully booked very quickly I am...

Reviewed 1 week ago via mobile

Went to Cambridge for good Friday stayed at the hallmark on the Thursday and Friday night Arrived greeted by a receptionist who though absolutely lovely had im training on her name badge! Honestly haven't got a clue why you would leave a trainee on there own She told us the bar closes at 10 o'clock the pub was hit and...

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1Thank Deborah M
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Deborah M, Thank you for leaving us your review, It is pleasing to have read that you enjoyed your stay with us and that the team in particular Steph looked after you so well. I do hope that we can welcome you back to the hotel in the future. Jamie

Reviewed 1 week ago

Room was good - although I always hate a shower curtain. Pool and spa were lovely. One thing that does let it down tends to be meals - waited a long time for main course and then one of them was cold. Staff were good having said that and reimbursed meal but obviously this shouldnt be necessary.

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Helpful?
Thank CRICK58
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear CRICK58, Thank you for leaving us your review, I am pleased that you found the accommodation, pool and spa to be acceptable. However I am sorry that you experienced some problems in the restaurant, I have passed your comments to the Head Chef and Food and Beverage manager for investigation. Kind Regards Jamie

Gravesend, United Kingdom
Reviewed 1 week ago via mobile

Recently returned from a 2 night 3 round golf trip with dinner b+b.The whole visit was perfect. I organise a trip for 20 experienced golfers every year and there are many things that can go wrong if the venue is not right-however the Hallmark Cambridge proved to be spot on. The Hotel staff were all excellent and very attentive-accommodation was...

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1Thank jbgg22
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear jbgg22, Thank you for leaving us your fantastic review, I am truly pleased that both yourself and your group had such an enjoyable stay with us and that you felt so well looked after by the team at the hotel, and that you found the course to be in a good condition. I do hope that we can welcome...

Reviewed 1 week ago

My husband and I booked this hotel as we were attending a wedding at madingley hall. First impressions of the hotel were good, with a very friendly helpful member of staff who checked us in swiftly, mentioned the car parking was free and who even booked us a taxi for later. The room was nice enough although the walls were...

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Helpful?
Thank Joeandrobert
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Joeandrobert, Thank you for leaving us your review which i have shared with the team, I am pleased that overall you had an enjoyable stay and that you were well looked after by the team. I am sorry that you couldn't connect to the WiFi, should you choose to stay with us again and encounter similar problems the reception...

Newark-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

We went for a relaxing weekend away and that's exactly what we got. The staff would do anything you asked and even offered to go the shop to buy tennis balls when they couldn't find any (which they eventually did) all the staff were really friendly and had our best interests at heart. The bed was massive and it felt...

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Helpful?
Thank jamiieleigh96
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear jamiieleigh96, Thank you for leaving us such a fantastic review , it was fantastic to read that you had such an enjoyable stay with us and that you were so well looked after by the team and that you enjoyed the leisure facilities , breakfast and dinner with us. I hope that we can welcome you back to the...

Reviewed 1 week ago

I stayed at the hotel last weekend with a group of friends. Driving to the location was extremely easy as it was right by the A14. We were checked in really quickly and parking is free, although you have to register your vehicle on the screens provided. The room was nice, comfy beds and dressing gowns/towels/complimentary snacks were provided. Bathroom...

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Helpful?
Thank Hannah C
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Hannah C, Thank you for leaving us your review , I am pleased that overall you enjoyed your stay with us and you enjoyed your breakfast and the spa facilities. I am sorry that you had a problem with the shower in your bathroom, I have passed your comments to the maintenance team to ensure this is resolved. I...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hallmark Hotel Cambriddge is Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge. The hotel has ample parking, a beautiful golf course, 136 comfy bedrooms, flexible meeting rooms and a lovely health club - it has absolutely everything you need for a successful business trip or relaxing short break in Cambridge. A hotel that has it all Free WiFi throughout. Located just 5 miles from Cambridge city centre Plenty of parking - complimentary when booking your stay direct with the hotel. £10 over night charge otherwise. 136 bedrooms including family bedrooms for up to 5 Brasserie, lounge and bar The Cambridgeshire Golf Course - 18-hole 2 tennis courts, indoor swimming pool, fitness suite and treatment rooms Sauna, steam-room, spa bath Ideal wedding venue for up to 180 guests 10 versatile meeting rooms for up to 200 delegates Sky Sports and BT Sport now available in the bar ... more   less 

Additional Information about Hallmark Hotel Cambridge

Address: Farburn Terrace | Cambridge, Bar Hill CB23 8EU, England (Formerly Cambridgeshire Moat House Hotel)
Region: United Kingdom > England > Cambridgeshire > Bar Hill
Price Range: $119 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Cambridge 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Menzies Cambridge Hotel And Golf Club
Menzies Hotel Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Cambridge staff and other travellers.
11 questions
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Questions? Get answers from Hallmark Hotel Cambridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor has better view”
ptchaure, 21 Apr 2017 | Read review
“Make sure thatit sint one far from the reception as some of the corridors are long with many turns !”
PaulCG, 13 Apr 2017 | Read review
“Our room (118) was excellent. Situated on ground floor.”
ShropshireDavid, 29 Mar 2017 | Read review
“Great as a business or wedding venue”
billeaster2016, 20 Mar 2017 | Read review
“make sure your room does not face the motorway, it will still be noisy but not so much”
briant438, 11 Mar 2017 | Read review
5 of 5