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Hallmark Hotel Cambridge

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Hallmark Hotel Cambridge
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1,285 Reviews from our TripAdvisor Community

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Showing 1,268: English reviews
Folkestone, United Kingdom
Level Contributor
4 reviews
Reviewed 4 days ago NEW

Stayed for one night on the 26th November. Very nice 3 course dinner but the steak was a little tough and the cakes a little dry as they had been left out for a few hours. The room was clean with everything available that you would expect. Kettle, hairdryer toiletries etc. Reception staff helpful and friendly. The only serious complaint... More 

Helpful?
Thank FlossyC24
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Firstly I would like to say what a lovely stay, I thought the staff were excellent especially the lady on reception, and the young lady working I'm the brasserie on Sunday night Nov 27,didn't catch their names bur excellent service, and very helpful. Our room was very good and no complaints at all. For the price an excellent place to... More 

Helpful?
1 Thank dave m
Nottingham, United Kingdom
1 review
Reviewed 5 days ago NEW

Outrageous price for a double espresso: over £6. When this was challenged , the staff said that this was correct. This is the last time we will be calling in here which is a pity because previously we had had a enjoyable experience.

Helpful?
Thank sofiasharman665
Colchester, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

I stay in Cambridge for a few nights several times a year and just want a quiet, comfortable room, which I had, and a welcoming atmosphere. Francesca on reception was very helpful and I would like to say a special thank-you to Tina, the breakfast supervisor. I went in to breakfast on the Friday of Children In Need to find... More 

Helpful?
Thank Jennie121
Norwich, United Kingdom
1 review
Reviewed 1 week ago NEW

Weekend break for two, first stay in a Hallmark Hotel. Booking into reception we were handed a piece of paper explaining the swimming pool facilities where closed for maintenance. Not a good start. Rooms were basic but clean. The shower head was broken in the bathroom and had been cable tied to the pole, anything above three feet and it... More 

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Thank paulbugle53

Travellers are raving about these Bar Hill hotels

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London, United Kingdom
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago NEW via mobile

After dropping off my pax in Cambridge, u decided to check in early. Took reception 2 hours to sort out the booking mess somebody made. Staff were very polite and made me feel welcomed. Parking is ok, but turning the coach around can be difficult but reception did pint this out. A great stay, much better then I was expecting... More 

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1 Thank Ennapatel
England
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW

We booked by phone, but no-one thought to tell us that the leisure facilities were closed for refurbishment. When the receptionist gave me the information I wasn't impressed, and suggested we should have been told. Her solution was that they would refund the booking. Hardly a practical solution on a weekend close to Cambridge. The manager came to our room... More 

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Thank Thatnamenotavailable
Bangor, United Kingdom
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 week ago

This hotel is the only one in Bar Hill, and wins for being on a bus route to Cambridge, where hotels are expensive and rooms are hard to find. It competes in price with Premier Inns and suchlike, but has more facilities - the trade off being its just not as good. This was our second visit, as the location... More 

Helpful?
Thank Rhianwhit
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Rhianwhit, Thank you for leaving us a review about your recent experiences here at the Hotel. I would like to speak with you personally about these, and have sent you a private message to enable me to do this. Kind Regards Jamie More 

St Ives, United Kingdom
1 review
Reviewed 1 week ago via mobile

Stayed at the weekend, staff couldn't be more helpful. Had a lovely stay for my birthday got flowers in the room and some wine to celebrate after spa breaks the company who we booked through failed to tell us the spa was shut. The friendly hotel staff made up for it. Wayne the manager on duty was lovely and made... More 

Helpful?
Thank lisajadenc
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Thanks for the review and so pleased to read you enjoyed your stay with us, I am sorry however that you were unaware of the spa closure. I have shared your review with the team and we do hope to welcome you back to the hotel again in the future. Best wishes Jamie More 

Bedford
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago

We stayed here for one night (Sunday) using a gift voucher which should have given us an upgrade to a superior room. We were given a standard room on the ground floor which, although clean was small with a small bathroom area. The taps on the sink were not in the right place and you could hardly get you hands... More 

Helpful?
Thank bernard.fancourt
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear bernard.fancourt Thank you for your feedback regarding your recent stay with us, all feedback is greatly appreciated from good to constructive and your feedback is always essential to ensure we improve our customer experience . I have discussed you feedback with the relevant department managers who have subsequently fed this training issues back and completed some refresher training with... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
HALLMARK HOTEL CAMBRIDGE Location Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, the Hallmark Hotel Cambridge has ample parking, a beautiful golf course, 136 comfy bedrooms, flexible meeting rooms and a lovely health club - it has absolutely everything you need for a successful business trip or relaxing short break in Cambridge. A hotel that has it all Free WiFi throughout. Located just 5 miles from Cambridge city centre Plenty of parking - complimentary when booking your stay direct with the hotel. £10 over night charge otherwise. 136 bedrooms including family bedrooms for up to 5 Brasserie, lounge and bar The Cambridgeshire Golf Course - 18-hole 2 tennis courts, indoor swimming pool, fitness suite and treatment rooms Sauna, steam-room, spa bath Ideal wedding venue for up to 180 guests 10 versatile meeting rooms for up to 200 delegates Sky Sports and BT Sport now available in the bar ... more   less 

Additional Information about Hallmark Hotel Cambridge

Address: | Cambridge, Bar Hill CB23 8EU, England (Formerly Cambridgeshire Moat House Hotel)
Region: United Kingdom > England > Cambridgeshire > Bar Hill
Price Range: $139 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Cambridge 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Menzies Cambridge Hotel And Golf Club
Menzies Hotel Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Cambridge staff and other travellers.
9 questions
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Stafford, United Kingdom
21 days ago
21 days ago
26 days ago

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Questions? Get answers from Hallmark Hotel Cambridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room near spa was nice and quiet”
 of 5 bubbles FlossyC24, 29 Nov 2016 | Read review
“Call ahead and explain what you need.”
 of 5 bubbles Jennie121, 27 Nov 2016 | Read review
“Upgrade to executive is worth it if only for the large bed and slightly fresher décor.”
 of 5 bubbles Rhianwhit, 23 Nov 2016 | Read review
“Standard rooms on ground floor are small.”
 of 5 bubbles bernard.fancourt, 21 Nov 2016 | Read review
“all rooms have heavy doors so the banging of then wakes you up.”
 of 5 bubbles 63gloriaj, 20 Nov 2016 | Read review
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