Loved Big Bear lake but unfortunately experiences at this hotel tainted it..we had problem right from check in..the evening front of house reception staff where grumpy to the point of rude almost accusing when there was issue with our booking..The beds are the most uncomfortable …
Very happy with our stay at this location. My daughter participated at the Spartan Race so we wanted to make a weekend out of it. This is the best place with an awesome breakfast! Definitely top-notch! Very clean and in a wonderful area surrounded by the wilderness.
Great location near slopes with easy access and adequate parking. Very nice restaurant and perhaps the best breakfast experience we have had in a "breakfast inclusive" hotel. Inviting lobby with very efficient staff.
Pros: Nice exterior, lobby, comes with basic breakfast plus they can make omlettes. Check in/out was fast and easy. Rooms have a fireplace and central heat/air. Staff was friendly and helpful. Good location near Snow Summet.Room size is average for the area. We didn't have time t…
Stayed here as a stop over on a road trip. Large rooms that were clean. One of the nicer looking hotels that we have stayed in on our three week trip. No fridge in the room and I wouldn't say it was service with a smile. Staff did their jobs but I wouldn't say any were particular…
"I think any room is a good room"
"I don't think there is a bad room. Only 2 floors to this hotel. I was in 203 and it was nice and quiet."
"Ask for the pool view"
"Ask for a room at the rear of the hotel to enjoy the large trees and green belt behind the hotel."
"a great place for a bad experience"