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The Lodge at Big Bear Lake, a Holiday Inn Resort

HolidayInn.comUSD 110*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Lodge at Big Bear Lake, a Holiday Inn Resort
The Lodge at Big Bear Lake, a Holiday Inn Resort
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527 Reviews from our TripAdvisor Community

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Showing 512: English reviews
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Claremont, California, United States
Reviewed 1 week ago

This is large hotel located within walking distance of many shops and restaurants. The room was so-so, not spectacular but not awful, perhaps a little pricey for what seemed like a conversion from an older facility. One thing I remember is that the room was noisy because the door was paper thin. I could constantly hear the staff doing their...

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Helpful?
Thank Bob K
SoCal
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017

This is a really wonderful property. Went for a weekend to enjoy Big Bear's Oktoberfest. Which is super fun. Arrived late and were assigned a queen room. I had reserved a King room, and had the info to prove it. Was informed, there was no King rooms available till the next morning. After enjoying a wonderful breakfast, I went to...

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Helpful?
1Thank SoCalDisneyPrincess
About Hotel's Favourite Review
san diego
Reviewed 2 weeks ago

GOT Groupon Rate with breakfast which was very good. Stayed 2 nights Had room on 4th floor, no patio but gas fireplace. Bed was very firm but comfortable. Forgot about the dry mountain air. Be careful rocks in the road if you come up or go down SR18 To/From SR330. Hotel was very quite. Even without the Breakfast coupon (includes...

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Helpful?
1Thank tedkop
San Diego, California
Reviewed 2 weeks ago

Booked hospitality suite on 3/4/17 for an August visit for a very popular event. Was going to splurge and spend more than would ordinarily. Lots of room options showing as available at that time. Two months later, they emailed me saying "Our resort has been completely sold out for about a year now with a large group that bought out...

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Helpful?
Thank notreadyformy50s
IHGService, Guest Relations Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Hello notreadyformy50s, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Chino Hills, California
Reviewed 4 weeks ago

This hotel was more than I expected, wasn't expecting much to begin with. Check in process was quick, speedy, and they had fresh popcorn in the lobby!! Found a Groupon and the room was spectacular; had a little fire place, fridge, and microwave. Not to mention Direct TV and a very comfy bed. The stay here definitely exceeded my expectation...

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Helpful?
Thank Marc G
Yorba Linda, California
Reviewed 20 April 2017

I was excited to get such a deal with Groupon but seriously beyond the perfect location this place sucked. The breakfast was beyond barf and the rooms are run down and meh...the toilet was broken and after having to stick my hand in the tank repeatedly they sorta rigged it to work after three calls to come out. They were...

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Helpful?
Thank punkybriester
Travis J, Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear guest, First and foremost, I'd like to thank you both for your patronage as well as for your feedback in regards to your stay. It's based upon these kinds of reviews that we can continually improve guest experience at the property. This said, I'm extremely surprised and disconcerted based upon your response to the property. Since our full-renovation last...

Long Beach, California
Reviewed 18 April 2017

We came to stay one night with the Groupon deal. It was hard to beat the price for what we got! The property is well kept and very cute with the lodge theme. The rooms are spacious and the fireplace was a plus! The tv channel selections were great for my children which is often not the case in hotels....

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Helpful?
2Thank lbmastiff
Travis J, Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear guest, Thank you so much both for staying as well as for the kind review! We're glad you were able to take advantage of our Groupon promotion, it certainly is a very great offer during the spring and fall and allows you to enjoy both the restaurant as well as the hotel! Again, thank you so much, and we...

Reviewed 15 April 2017 via mobile

Real good location. The staff at Reception as well as the Support people are friendly and helpful. Free coffee in the lobby all day and especially for early risers. Breakfast buffet and omelette station are good and reasonably priced. Have stayed there twice.

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Helpful?
2Thank JMG452
Reviewed 13 April 2017 via mobile

We decided to stay one more night in Big Bear and found this Hotel and it was perfect. The price considering it was a last minute booking was great.We got a free breakfast due to the Groupon app. We were told to leave it on our doorknob and the overnight staff would pick it up. They never did. It was...

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Helpful?
1Thank Michelle M
Reviewed 12 April 2017

Overall, a nice hotel in a key location. I was most perturbed at the check-in process though. I showed up at 2 pm (an hour early) and tried to check in. The receptionist told us that the room was not ready and to come back in 30 minutes. No biggie. We had plenty to do, and we actually gave them...

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Helpful?
1Thank Greg T

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Year round resort offering a variety of activities (from skiing to mountain biking); amenities include an outdoor heated pool, arcade, sauna and spa. ... more   less 

Additional Information about The Lodge at Big Bear Lake, a Holiday Inn Resort

Address: 40650 Village Dr, Big Bear Lake, CA 92315 (Formerly Northwoods Resort)
Region: United States > California > Big Bear Region > Big Bear Lake
Price Range: $132 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Big Bear Lake, a Holiday Inn Resort 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Northwoods Resort Big Bear Lake
Northwoods Hotel Big Bear Lake
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Big Bear Lake, a Holiday Inn Resort staff and other travellers.
8 questions
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SoCal
8 months ago
10 months ago
Newport Beach, California
over a year ago

See all questions (8)

Questions? Get answers from The Lodge at Big Bear Lake, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Believe all rooms are quite, Plenty of free parking”
tedkop, 12 May 2017 | Read review
“The entire fourth floor, even though they may seem nice, do not have balconies.”
gregt720, 11 Apr 2017 | Read review
“Ground Floor Patio Rooms give easy access for pet stays.”
SoCalDisneyPrincess, 10 Apr 2017 | Read review
“Top floor rooms are suites”
AlbertoMay, 11 Mar 2017 | Read review
“stay away from the elevators and first floor”
Mswtucker, 22 Jan 2017 | Read review
5 of 5
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USD 110* /night
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Prices are for 1 room, 2 adults
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