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Once upon a time this was one of the classic hotels in New Zealand. It was in a remote location and people stayed here because it took an effort to get here and the hotel was THE attraction Today it is showing its age. The...More
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 4 days ago
Thank you for taking the time to place feedback on your recent stay with us, I am also disappointed to hear that we let you down when you came into dine with us. I will be having a talk today with not only...More
People mostly seem to stay there one night as a stop between other destinations, since there is not a lot in Haast. It served our needs. The room itself is not bad. It had one king bed and one single bed. The king was only...More
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 4 weeks ago
We appreciate you taking the time to offer feedback on your recent stay with us. All comments are welcomed and help our team to continue to make improvements to our hotel, along with any future upgrades to our hotel.
It is disappointing to...More
OK check in Asian lady not too knowledgeable. Hotel is old with odd layout. Two long buildings with center hall for room access with each unit having a patio door to center courtlyard. No soundproofing, so lots of noise from hallway. Room was clean. Parking...More
On our previous visit the attached tavern was the highlight. This visit the wettest coldest night possibly on the Coast for January. The Tavern was cold, no fire , no atmosphere. Very disappointing for what used to be a West Coast icon.
Rooms were ok...More
I guess that beggars can't be too fussy because there aren't a lot of places to stay in the area around Haast but the Heartland World Heritage Hotel definitely fell short of my expectations for a more upscale "hotel." Actually, it would be better called...More
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 11 April 2017
Thank you for taking the time to place feedback on your recent stay with us here in Haast. I apologise for not meeting your expectations on this occasion. I have spoken to the restaurant staff and we are now replacing all ice buckets,...More
USD 90 - USD 141 (Based on Average Rates for a Standard Room)
Number of rooms
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